Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfort Works is great at the personal service! They walked me through all the information they needed to make me perfect slipcovers! The might be on the other side of the world but it felt like dealing with a neighborhood company.”

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Posted 5 years ago

“I have had a Karlstad sofa for 5 years, and a cat for 3 years. The cat has just absolutely decimated the original cover on my Karlstad, which I swear must have been made specifically to appeal to claws. Even if I trimmed my cat's claws, he could still rip into it! After looking at giant holes and escaped stuffing for years, I decided to research claw-proof covers. Although this cover was quite pricy and took about 6 weeks from order to receipt, it was SO WORTH IT. The cover fits snug and actually makes the sofa look even better than when I originally bought it! I love my cat, but watching him attempt to scratch this cover and then immediately walk away with disappointment on his face was SO satisfying. Ive already had to spot clean it twice too and it cleaned right up. 100% would recommend this to anyone, especially if your pet has annihilated your sofa like mine did.”

Comfort Works 5 star review on 7th September 2020

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Posted 5 years ago

Hey Ashlie! The kitty looks right at home with the new covers, with his paws ready to sink in. Try as he might, this fabric is made for his claws! We hope you guys enjoy the covers as much as we enjoy making it for you. And we do apologize for the wait time, thank you for being so patient with us. :)

Posted 5 years ago

“無印良品のソファーカバーを発注しました。廃盤の商品だったのでソファカバーが手に入らず困っていたところ、こちらの商品に巡り会えました。質も縫製も良くて大変満足しています。ありがとうございます！”

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Posted 5 years ago

“Beautiful fabric, good quality”

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Posted 5 years ago

“Love the quality of the product and fit. Used this company twice and will continue to do so. They even refunded my import duties.”

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Posted 5 years ago

“Love my new slipcover for my Ikea Nockeby sofa! It took a long time to decide between the many options but I selected the Kino Denim and it's perfect. I was worried that it would read too "denim" and look like jeans but it's a beautiful medium blue. The fabric has a lovely texture and is smooth and comfortable. Cat hair can be brushed off easily (my main concern!) The cover was very easy to install straight out of the box, without reading any instructions. The side arm covers take a little bit of wrestling, and it takes some time to shape all the cushions into the covers, but it looks great once completed. I am very happy with my purchase overall and I will definitely recommend to anyone looking for a similar cover!”

Comfort Works 5 star review on 5th September 2020

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Posted 5 years ago

“I'm so happy with this cover. The color and quality are better than I expected. I think this cover will last a long time but when I need a new one, I'll certainly order from here again.”

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Posted 5 years ago

“Was skeptical that this slip cover would be as good as the PB replacement but the price was worth the risk. This cover exceeded my expectations and actually fits better than other slipcovers purchased direct from PB. We have big dogs and I only purchase slipcovered furniture. PB has the causual look I love. Thank you.. great find.”

Comfort Works 5 star review on 4th September 2020

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Posted 5 years ago

“I am so pleased with my new sofa cover, a bit nervous having not heard of the company before, but it arrived exactly when expected, colour a lot nicer than I imagined. I was very well informed by Comfort Works throughout, I will use them again when I need a new cover. Thank you again.”

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Posted 5 years ago

“The slip covers for the settee arms are excellent. Well made and look terrific”

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Posted 5 years ago

“I needed an update for my Ektorp and Ikea still has limited colors. When I found Comfort Works I was ecstatic and wary, hmmmm, a special order out of China? I went for it, the red couch cover was calling. And it delivered! The color is beautiful, fabric durable and finish perfect. Communication regarding delivery time was spot-on. My couch is 10-years-old and looks new again! Thanks Comfort Works!”

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Posted 5 years ago

“A great fit and awesome colour. We were so pleased to be rid of our grubby old cover and put our new Comfort Works covers on. Super comfy too. :)”

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Posted 5 years ago

“I had an older extra long Pottery Barn Mitchell Gold sofa that needed a new slipcover. PB no longer offers covers for that style. I was worried about having to provide my own measurements but the process was easy and worked smoothly. They picked up on one error I had made and had me remeasure. Customer service throughout was wonderful. The covers arrived and fit as expected. I could not be more pleased! My grandson was the first visitor after I put on the slipcover. He is quite happy with “the new couch.””

Comfort Works 5 star review on 3rd September 2020

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Posted 5 years ago

“My covers fit perfectly. You wouldn't know that it's not the original upholstery. I have ordered several times from Comfort Works and have always been very pleased with the result. I like my poang chair and I love my old Ikea couch. It converts into a bed and a desk top situation and they don't make it anymore. Now I don't have to throw it away due to stains. It looks great!”

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Posted 5 years ago

“The covers are great and fit perfectly. Looks and feels like a good quality product and a lot cheaper and better for the planet than just buying a new sofa when the covers on our old one became worn. Great service too, kept us informed at all the stages etc.”

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Posted 5 years ago

“とても満足です！形が古いソファだと無印のカバーで、もうあまり好きな感じの色や生地が残っていないので、とても気に入りました。サンプルで確認もできるので安心でした。”

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Posted 5 years ago

“I appreciated how Comfort Works kept me informed about the status of the order every step of the way. The slip cover fits perfectly and it looks like a new couch!”

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Posted 5 years ago

“Fiabilité Livraison rapide”

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Posted 5 years ago

“This is the second time we’ve ordered slipcovers from Comfort Works & couldn’t be more pleased! Communication is terrific & excellent value. Both times, we have just loved our covers - they’re beautiful & so well made - we’ll be back! Order & you won’t be disappointed!”

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Posted 5 years ago

“I am very happy with the cover. Love the colour. I would like. To order another one.”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews