Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Las fundas encajan a la perfección. Sofá como nuevo”

Helpful Report

Posted 4 years ago

“We had a crate and barrel sofa that had very well worn fabric. The sofa itself is comfortable and held up well so a cover was the perfect option. Comfort works custom slipcover came with a variety of pet friendly fabrics which brought new life to our sofa!”

Comfort Works 5 star review on 9th January 2021

Helpful Report

Posted 4 years ago

“Satisfaite”

Helpful Report

Posted 4 years ago

“We have had a large Ikea couch for ten years and the cover was badly ripped so we kept it covered all the time. Just as I was ready to try my hand at sewing a new cover, i found Comfort Works online! Our slip cover arrived quickly and it fits like a glove, the color is warm white and is perfect! the velcro edges wrap exactly right with plenty of fabric in the seat to tuck in tightly. So happy with our new cover, thank you thank you so much! It feels great to have saved the landfill from another couch simply because it needed a makeover. Cheers, Eliot”

Helpful Report

Posted 4 years ago

“Just finished decorating so new sofa covers going on the two 4 seater klippans Wife loves them super quality arrived on the date as promised especially during COVID Ordering another2 sets today Only bug bear was the import tax would be helpful if this could be paid at checkout”

Helpful Report

Posted 4 years ago

Hey Adie! We are so happy that you and the wife love the covers. :) The amount of tax needed to be paid is different for each country so a little though for us to let you know at checkout but fret not, we do reimburse up to 60$ (or equivalent) back to you given that there's a receipt. Please send it over to us at info@comfortworks.com.au and we'll get that sorted for you the soonest. Stay safe and enjoy the covers! x Ning from Comfort Works

Posted 4 years ago

“Loving my new seat covers! Thanks”

Helpful Report

Posted 4 years ago

“I really love my new covers! They arrive on time and the color is just what I was looking for. I’m really happy with comfort works!! They were very thoughtful during the whole process. 5 stars”

Helpful Report

Posted 4 years ago

“Arrived on time. Fitted well. Material looks good. Well worth the money. Brightened up the room and fitted well with the decor.”

Helpful Report

Posted 4 years ago

“I am very happy with my order. The covers were received in a timely manner. The material quaility and the colour was exactly as expected. The fit was perfect and they were easy enough to put on the sofa. This is my second order from Comfort Works and I would recommend them to all my friends without reservation.”

Helpful Report

Posted 4 years ago

“j4AI DECOUVERT CETTE ENTREPRISE QUI MERITE D ETRE CONNUE”

Helpful Report

Posted 4 years ago

“So very impressed with our new covers! The whole process was super easy and efficient. Thanks”

Comfort Works 5 star review on 8th January 2021

Helpful Report

Posted 4 years ago

“These were fantastically made. I’m so glad we ordered. It really upgraded the chairs.”

Helpful Report

Posted 4 years ago

“So impressed with the fit, quality and ease of my new covers! Thank you Comfort Works!!!”

Helpful Report

Posted 4 years ago

“I am in love with the slip covers that I got from Comfort Works. It is SO soft and clearly high-quality materials. On my old Ikea slipcover, the frame cover (under the cushion part) had cheap plastic-y fabric that ripped easily; the Comfort Works alternative had soft, velvety fabric instead. Couldn't recommend enough and am thankful for the thoughtfulness of those little details.”

Helpful Report

Posted 4 years ago

“Comfort Works sent me immediately other samples that arrived in three days after the first ones got lost.”

Helpful Report

Posted 4 years ago

“My new covers look great at a price I could manage. I had a few custom orders and was in frequent contact with customer service about measurements. The order took a very long time, probably due to the pandemic and this I took one star off.”

Helpful Report

Posted 4 years ago

“It fits very well the Couch, the product is good, very good service as well”

Helpful Report

Posted 4 years ago

“Material images are shown accurately online. Price is excellent for quality. I will buy multiple chair covers so I can change out seasonally. Delivered very tidy, clean and organized in the package.”

Helpful Report

Posted 4 years ago

Thank you Amy! Glad to be of service :).

Posted 4 years ago

“Amazing quality material. Fits our sofa perfectly and has changed the look of the room completely! Thank you very much, will buy some more covers soon :)”

Helpful Report

Posted 4 years ago

Awesome, Monica! Thrilled to be of help :).

Posted 4 years ago

“My chair is perfect now that I’ve got the Comfort Works slipcover. It fits like a glove and the velvet is comfy and pretty.”

Helpful Report

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews