Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so pleased to have found Comfort Works. I needed to change the colour of an old ikea chair I had in a bedroom, one I don't think Ikea do any more. I did some googling and was delighted to find someone that could make me a cover. I ordered fabric samples, which was very straightforward, chose the fabric and placed my order. I was kept informed every step of the way and my cover arrived when they said it would. And it fits like a glove!! I was so excited to put it on, I didn't think to iron it first - so excuse the photograph - it does fit really well - and will look perfect when it's been ironed. Thanks to the team at Comfort Works - you were a pleasure to work with.”

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Posted 4 years ago

Thank you Hazel! Always a pleasure to read of success stories like this one :). Best, Samantha from Comfort Works.

Posted 4 years ago

“Amazing quality, fits perfectly and so comfy! Can’t recommend enough!!”

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Posted 4 years ago

Thank you Erika! :).

Posted 4 years ago

“I ordered the Scandi style covers for our Ikea Nils armchairs in Cotton Canvas White and absolutely love them. The fabric is thick and beautiful. Very impressed with the quality, especially for the price. Would highly recommend!”

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Posted 4 years ago

The Scandi is a very laid-back style, isn't it? We're glad you're impressed with the purchase! We look forward to serving you again. Best, Samantha from Comfort Works.

Posted 4 years ago

“Délai respecté et tissu parfaitement conforme à mes attentes!”

Comfort Works 5 star review on 13th January 2021

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Posted 4 years ago

Merci! :).

Posted 4 years ago

“Very happy with the quality of service, delivery and the product. Thanks sincerely! Mary Ellen”

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Posted 4 years ago

Thank you Mary! That makes our day and keeps us striving to serve customers better :).

Posted 4 years ago

“The slipcovers fit perfectly. Great customer service! I highly recommend them if you are looking for great quality and new look for your old furniture cover!”

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Posted 4 years ago

Thank you Haleh! We'll be sure to share this with your agent Mathilde! We're glad you're satisfied with the products and services.

Posted 4 years ago

“Love my new cover. Fits great and is a great addition to my living room. So glad I found you.”

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Posted 4 years ago

That's awesome Susan, we're glad we could help provide a new look to your living room :). Thank you.

Posted 4 years ago

“Great service. Slipcovers fit perfectly.”

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Posted 4 years ago

That's what we aim to provide, Susan! Thank you.

Posted 4 years ago

“I ordered the Orange pet-friendly cover for my tan leather Stockholm sofa, and I LOVE it! The only minor issue I have is that the color in the photos wasn’t accurate. It actually matches the original color *even better* in real life. If you have the tan leather sofa, I highly recommend getting the orange pet-friendly fabric. The cover matches perfectly with all my other furniture, and it’s extremely soft and comfy. The nap is very low and I really like that. Imagine a velvety suede. I am going to order more so I can switch up the look of my living room now and then. Thank you Comfort Works!”

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Posted 4 years ago

Thank you for the awesome review, Jill! Its what we like to see! We always recommend getting fabric swatches before placing an order, as colors shown in photographs can vary depending on your device settings/brightness. We are thrilled that you are happy with your purchase and look forward to serving you again.

Posted 4 years ago

“I inherited a Crate & Barrel couch that is so comfy, but used to be under a window and got bleached by the sun. This unfortunately made it look like a sweaty giant had sat in it. Crate & Barrel stopped making slipcovers for this model, so I was so happy to find Comfort Works! I was a little nervous about working with an internet company that was based overseas, but the whole process was really easy and smooth. My questions were answered quickly and my slipcover arrived when they told men it would. Best of all, it fits perfectly! My couch has never looked better.”

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Posted 4 years ago

Thank you Kristy! We're glad you're satisfied with the products and services :). That makes our day.

Posted 4 years ago

“We’re thrilled with these covers, it gave new life to a still perfectly good couch that had some unfortunate stains. Two zippers made them even easier to put on than the original and the fabric is high quality and looks like it will hold up well! Thank you, thank you!”

Comfort Works 5 star review on 12th January 2021

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Posted 4 years ago

The slipcovers look awesome! Thank you for sharing your kind feedback :).

Posted 4 years ago

“Superbes housses pour mon vieux canapé Ikea qui retrouve une seconde jeunesse. C'est exactement le rendu que je souhaitais.”

Comfort Works 4 star review on 12th January 2021

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Posted 4 years ago

“Great fit, nice color, looks beautiful”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“We love these slipcovers. Infinitely better than Muji covers! They are well-made and stylish and so easy to put on. It took some time to arrive but we knew this in advance. We were happy to wait for high quality! I was so happy to not have to dispose of our bean bag chairs from Muji. We put Comfort Works cover on right over the Muji one! All best from your antipodes (USA)! Melinda”

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Posted 4 years ago

That's awesome to hear, Melinda! We thank you for being so supportive and understanding during these busy times.

Posted 4 years ago

“We got a cover for our IKEA sectional to help give it some new life. The slip cover we received is a great fit and affordable option to refresh our sofa for years to come. The fabric is more comfortable than the original factory fabric and the nonslip bottoms are a plus. We were able to install in less than an hour and were enjoying it in no time.”

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Posted 4 years ago

Thank you Nick! We're glad you had a smooth journey in giving your furniture a new look with us!

Posted 4 years ago

“Our slip covers fit our Pottery Barn Comfort Roll Arm sofas even better than the original covers. The fabric was perfect and draped nicely over our sofa at all angles. Customer service was good in updating us about the arrival during the busy/unpredictable holiday season. I would definitely purchase more covers from Comfort Works and recommend to my family and friends.”

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Posted 4 years ago

“Excellent travail! Je recommande pour donner une seconde vie à un fauteuil!”

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Posted 4 years ago

“Great service and product. Excellent value for money. Good quality product which has transformed our lounge! Would defiantly recommend.”

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Posted 4 years ago

“Klasse Service, ein tolles Produkt, sympathische Kommunikation!”

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Posted 4 years ago

“My slipcover for my chair fits perfectly and I am completely pleased with it. I was able to order fabric samples and it was so helpful in choosing color and texture. I highly recommend! Great product!”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews