Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We could not be more thrilled with the slipcover to give our IKEA sofa new life. It has upgraded the look of our living room without having to break the bank or toss a perfectly usable sofa. Thank you!”

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Posted 4 years ago

“Great experience I couldn’t wait to put on the covers. Great quality good price!”

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Posted 4 years ago

“Very happy with the purchase. Would definitely consider buying again in the future! The labels on the inside telling you what piece it is was a really nice, unexpected touch!”

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Posted 4 years ago

“I am very happy with my white slipcover that I ordered from Comfort Works. It arrived on time, fits perfectly and looks great. Thank you”

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Posted 4 years ago

“Great result !!!”

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Posted 4 years ago

“Hat alles Bestens geklappt, Ware ist super, schnelle Reaktionszeiten”

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Posted 4 years ago

“Très à la écoute du client Très réactif Des contrôles techniques aidants Au final une belle réalisation Merci aux petites mains”

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Posted 4 years ago

“Très belles housses de fauteuil, nos canapés Ikea sont comme neufs! Super suivi en ligne par l’équipe et la livraison a été faite dans les temps malgré la période. Je recommande!”

Comfort Works 5 star review on 22nd November 2020

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Posted 4 years ago

“I ordered a new cover for the old Ikea Kramfors I have in my home office, which was in really rough shape. It arrived nicely packaged and earlier than the shipping estimate. It was a little difficult to put on, but it looks great! The original bonded leather had been badly damaged by my cats, and so far the claw-proof velvet really has been standing up to my very vigorous scratcher. I liked my first set of covers so much that I ordered another set in a different color for my living room couch, an Ikea Kivik. I love the color options, they're so much more diverse than the Ikea versions.”

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Posted 4 years ago

“Wonderful people to work with for slipcovers! They made a slipcover for a chair which they previously did not have a template for, so they made one for me at a reduced cost. The workmanship and fabric are superb. I highly recommend Comforts if you’d like a custom made slipcover!”

Comfort Works 5 star review on 21st November 2020

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Posted 4 years ago

“My Comfort Works cover for an IKEA Vallentuna piece fits beautifully and looks great! The fabric quality is excellent.”

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Posted 4 years ago

“We were so happy to find a company that could make covers for our very old & discontinued bed settee. What an easy & pleasant experience Comfort Works made it & at a great price! The covers are a perfect fit, colour & fabric. It's like having a brand new Settee! Thank you.”

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Posted 4 years ago

“Beautiful couch covers, well made and the fabric is so soft to touch! Really great customer service throughout the whole process also. Very happy to have purchased from Comfort Works!”

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Posted 4 years ago

“El envío ha llegado en plazo, muy bien embalado y las fundas que pedí quedaron perfectas. Están muy bien terminadas y la tela es resistente. Alejo (atención al cliente) siempre ha estado pendiente y disponible. Muy recomendable.”

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Posted 4 years ago

“Fantastic customer service plus seat covers that are even better than the ones I bought 3 years ago.”

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Posted 4 years ago

“loving my sofa covers from Comfort Works - they were easy to put on, a great fit and they are really easy to hoover. In all this means I can sit on my sofa again, along with my dogs. I ordered the the velvet claw covers and its really fantastic - no clawing, no scratches or marks - i have got my sofa back 👍👍❤”

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Posted 4 years ago

“Hat alles super geklappt . Die Bezüge sehen toll aus! Sehr empfehlenswert !”

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Posted 4 years ago

“Fantastic customer service. The product itself is stellar. You can't go wrong with this company. It came packaged beautifully and was so easy to put on.”

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Posted 4 years ago

“Hallo Sarah, vielen Dank für die Lieferung. Ich war überrascht über die Qualität und Passgenauigkeit der Bezüge. Die Lieferung war schneller als erwartet. Zollgebühren wurden nicht erhoben, Gerne kaufe ich wieder bei Comfort Works. Grüße Anton”

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Posted 4 years ago

“What a wonderful experience this was! The cover was exactly as pictured and fit perfectly. Thank you so much for all the communication and effort you put into my on time and accurate order.”

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Posted 4 years ago

Hey Lewis, super happy to hear that. Stay safe and enjoy those slipcovers. :) x Ning from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews