Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality and great service”

Helpful Report

Posted 4 years ago

“I ordered a slipcover for my 13 year Ikea Ekeskog sofa (which I love and did not want to replace). I was unsure whether to replace the sofa, or if new covers would breath new life into my beloved sofa. The slip covers has breathed new life into my sofa. The fit is a little loose (and the covers needs ironing), but I assume it will shrink in the wash a little to fit better. But the cover is very comfortable, and material looks and feels fab. I am v happy.”

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Posted 4 years ago

“I was looking for the product since two years and finally found it at Comfort. The product is of good quality and ties perfectly with my interior. Thank you very much!”

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Posted 4 years ago

“Really fantastic service and the covers look amazing. The team checked on the address for delivery which was lucky as I’d moved house, and then super fast delivery Shanghai. Thank you!”

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Posted 4 years ago

“Hi. The sofa covers looks brilliant and same as promised. The team was very helpful from order placed to delivery and approachable. Thank you team Comfort works!”

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Posted 4 years ago

“Farbe& Stoffqualität wie erhofft!! Auch die Größe des Bezugs passt, vielleicht etwas üppig, aber nach der ersten Wäsche dürfte das perfekt sein.”

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Posted 4 years ago

“Très belle housse.”

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Posted 4 years ago

“Love it!! Fits perfect and made our sofa look brand new. So much more affordable then purchasing a new cover from restoration hardware. Thank you Comfort Works!!”

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Posted 4 years ago

“It looks great and makes our chair appear very warm and welcoming.”

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Posted 4 years ago

“Happy with the fit, we got Canvas Fog a restoration hardware Belgian slope arm cover. The color looks nothing like the picture on cover works website Happy to have a new cover”

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Posted 4 years ago

“The slipcover far exceeded my expectations! It was delivered sooner than I anticipated and the fit on our PB comfort couch is absolutely perfect. The quality and color are exactly what I anticipated. Highly recommend Comfort Works. Looks like we have a brand new couch!”

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Posted 4 years ago

“We love the two custom made slipcovers we purchased from Comfort Works! We received them within a reasonable timeframe, and the fit is great! The measurement process is clearly explained and customer service is attentive - especially as the process is actively in progress. We purchased fabric samples, which arrived promptly, and tested them as recommended. I am eager to get a new slipcover for one of our other sofas. I highly recommend Comfort Works - great quality, price and customer service!”

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Posted 4 years ago

“Great fit. Makes our living room look amazing. Better than a brand new sofa!”

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Posted 4 years ago

“Great product! Very well made, nice colour, impressive material, and fit was perfect. Impressive!”

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Posted 4 years ago

“I have a Kromfort three seat sofa from Ikea. The sofa in itself is still in good shape but one of the two seats leather needed to be replaced. And from ComfortWorks I just could order the two seats. Now my sofa is back to its youth! It just looks like almost new. The seats are well fitted to the original foam and the look is just like leather even if it is not leather. I am 100% satisfy by my purchase. Nathalie”

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Posted 4 years ago

“Beyond thrilled with our Comfort Works emerald green velvet slipcovers! They fit our Ikea Ektorp 3 cushion sofa perfectly. They were delivered when expected and arrived beautifully packaged. I would highly recommend Comfort Works to anyone wanting to update and rejuvenate their sofas!”

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Posted 4 years ago

“quality rest assured and very well made.”

Comfort Works 5 star review on 24th November 2020

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Posted 4 years ago

“I love the slipcover for my EKTORP Sofa from IKEA. It fits well on the sofa. The seat cushions are a little loose/large. It would be nice if they were more fitted like the sofa cover and back pillows. All the pieces were easy to zip and install onto my sofa cushions. I am a seamstress and I was impressed with the quality of construction of the covers. The color is true to the website. I would have liked a darker grey, but a soft velvet was my priority. So I went with the Velvet Storm. It felt like a long time to wait when I placed the order since most purchases come next day, but it was well worth the wait for a custom cover in a fabric and color of my choosing in a great quality product. I received my cover approximately 38 days after I ordered it.”

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Posted 4 years ago

“Pros: -The quality of the craftsmanship is excellent. -Buying a new slip cover from the original manufacturer would have cost about 4x as much as we paid for our Comfort Works covers. We bough two to have a backup. -The covers fit really quite well, definitely well enough to pass as original to the couch. Cons: -Measuring the couch and going back and forth with the sales person about little details was pretty tedious and time consuming. This cover was one Comfort Works hadn't created before and I appreciated they wanted to get the measurements just right. It took a lot of my time though. -The covers took 6 months to arrive from the time we ordered them. I'm sure the pandemic played into this, but it was still much longer than we expected. Overall, we're really happy and are glad we took a chance on this service!”

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Posted 4 years ago

“Perfect, yet again!”

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Posted 4 years ago

Comfort Works is rated 4.8 based on 4,702 reviews