Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,720 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic experience. Was kept informed at every step along the way. Arrived as promised and the fit was perfect.”

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Posted 6 years ago

“I ordered a cover for my Flottebo Ikea couch. It looks really good and fits perfectly. Often Ikea has great couches, but cheap looking covers....( I think ). Love company's like Comfort Works who make stylish and chique covers !”

Comfort Works 5 star review on 31st December 2019

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Posted 6 years ago

“Amazing service! Cover was received 2 weeks from order, nicely presented and of fantastic quality. Fits the sofa perfectly.”

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Posted 6 years ago

“Superbe housse très bien ajustée. La couleur est parfaite (navy). Notre canapé est comme neuf ! Une petite remarque : un velcro était monté dans le mauvais sens mais au final cela ne se voit pas.”

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Posted 6 years ago

“Very friendly customer service. My slip cover arrived a week earlier than scheduled which was fantastic. It fits good, like an ikea slipcover will, so there are a few saggy twisted spots that may need some adjustment over time. The leather is soft, perfect buttery caramel color. Very pleased!”

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Posted 6 years ago

“Etwas verspätet.. 🙈 aber sehr gerne. 👍 Wir sind total happy mit dem neuen Bezug...🤩 und auch mit dem netten Service. Danke Sarah..🌷 Die Bestellung für den Bettkastenbezug kommt noch. Viel Erfolg weiterhin .”

Comfort Works 5 star review on 29th December 2019

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Posted 6 years ago

Herzlichen Dank für die tolle Bewertung, Helga! Freue mich auf deine nächste Bestellung, bis dahin liebe Grüße, Sarah

Posted 5 years ago

“Wir haben einen Lederbezug in der Farbe Savannah Saddle bestellt für unser Ikea Karlstad und sind super zufrieden. Der Bezug ist wunderschön und hat eine sehr gute Qualität. Der Kundendienst von Comfort Works ist der beste Kundendienst den ich je gesehen habe. Sei sind auf alle meine Fragen eingegangen und haben mir alles sehr schnell beantwortet. Die Zollgebühren haben 34€ gekostet und die wurden mir auch sofort zurück erstattet. 5 Sterne von mir 👍🏻”

Comfort Works 5 star review on 28th December 2019

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Posted 6 years ago

“The white cotton fabric is excellent quality and it fits like a glove on my Karlstad sofa!”

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Posted 6 years ago

“While quality for work rendered is expected, ComfortWorks went above and beyond in their craftsmanship! We are more than impressed with their work and would highly recommend the company.”

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Posted 6 years ago

“Very pleased with the service; the covers fit perfectly and the sofa looks like new! The customer service was great; the cushion covers needed a slight alteration and replacements were shipped in time for Christmas. The staff answered any queries immediately and were halpful and friendly. I would thoroughly recommend the company. Customers in the EU should note that there is around 30€ to pay in customs duty,”

Comfort Works 5 star review on 26th December 2019

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Posted 6 years ago

“fab service from start to finished product. we are delighted with our new covers, thank you to Comfort Works.”

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Posted 6 years ago

“The slip covers fit our Karlanda and Karlstad sofas well and seem very durable.”

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Posted 6 years ago

“High quality workmanship and materials. Would purchase again!”

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Posted 6 years ago

“Cover fits great. Good Quality. Delivery was quick. I'm completely satisfied.”

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Posted 6 years ago

“La tela es de muy buena calidad, con cuerpo y de tacto muy suave. Escogí la tela Madison Sand por ser apta para mascotas, y mis gatos no han podido arañarla porque las patas se les resbalan y la trama no permite que se enganchen las uñas, es genial. Mi butaca es una Strandmon y el ajuste no es bueno en la parte de los brazos, quedan unas arrugas muy evidentes. Aún así, estoy muy contenta porque por fin puedo tener las butacas protegidas, bonitas y sin que mis gatos las estropeen. La devolución de tasas de aduana fue fácil y rápida. Cuidado con el pago con Paypal, al ser un pago internacional me cobraron 9€ por la transacción, algo que no esperaba.”

Comfort Works 4 star review on 21st December 2019

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Posted 6 years ago

“Thanks to the folks at Comfortworks we have given our 15 year old Ikea sofa a new lease of life. the new cover fits perfectly and is well made. Before and after photos attached”

Comfort Works 5 star review on 20th December 2019

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Posted 6 years ago

“The covers are good quality and colour good. However the cushion covers a little larger than previous covers.Better that then too small. I was also surprised to receive a bill from FedEx which I had not anticipated which I am not sure how or why I should pay.”

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Posted 6 years ago

“Awesome service from start to finish - thank you so much.”

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Posted 6 years ago

“Love our new cover. It is beautiful and fits exactly right!!”

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Posted 6 years ago

“The slipcovers fit our sectional and chair perfectly. The fabric is so soft and we love the color - velvet ash. This is our second purchase from Comfort Works and both transactions were flawless. High quality, fast shipping and great communication. We highly recommend!”

Comfort Works 5 star review on 18th December 2019

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Posted 6 years ago

Comfort Works is rated 4.8 based on 4,720 reviews