Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are so pleased with the slipcovers we ordered! The quality and workmanship of them are better than the Pottery Barn originals! We have ordered 2 additional for change of season looks! Excellent vendor!”

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Posted 6 years ago

Hi Sally, We are so glad that you like your new Pottery Barn covers. We would really love to see a couple of pictures. 😁

Posted 6 years ago

“Transaction smooth and easy. Very friendly note left in the package when I open it. The one I got works great for now. I might get another color. :-)”

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Posted 6 years ago

Hi there, Thank you so much for leaving us a review. We are so glad that you like your new sofa covers. 😄

Posted 6 years ago

“Great communication, lovely product, very happy thank you!”

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Posted 6 years ago

Hi Charlotte, Thank you for leaving us a review here. We are so glad that you like your new covers. 😄

Posted 6 years ago

“Fantastic service and really great quality product - we are so happy with our new sofa cover.”

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Posted 6 years ago

Hi Jen, Thank you so much for leaving us a review. We are so happy that you like your new sofa covers. 😄

Posted 6 years ago

“Fast delivery , brilliant service”

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Posted 6 years ago

Hi Allan, Thank you so much for leaving us a review. We are so glad that you like your new sofa covers. 😄

Posted 6 years ago

“Super liebes und hilfsbereites Team! Man fühlt sich bestens aufgehoben und wird immer auf dem neusten Stand gehalten. Bei Rückfragen und bitten, bspw. zum Umgang mit dem Zoll bekommt Hilfe. Das war bei uns übrigens kein Problem. Unseren Couchbezug mit Füßen könnten wir gegen 30€ bei der Post abholen. Die Qualität ist spitze und wir sind nach dem beziehen super begeistert und froh, dass wir uns für einen neuen Bezug anstelle einer neuen Couch entschieden haben. Jeder Zeit wieder! Es ist schön, dass es auch noch tolle, freundliche Unternehmen gibt die mit klasse Qualität zum fairen Preis bieten. Comfort Works ist eines davon. Alle Daumen hoch! Unsere Couch sieht wieder aus wie neu. Sogar noch besser :) Klare Kaufempfehlung und vielen Dank!”

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Posted 6 years ago

Hallo Martin, Dankeschön für das Feedback! 😄

Posted 6 years ago

“My new Klippan cover from Comfort Works is beautifully made with quality materials - the fabric feels substantial and weighty, which I like. The delivery was fast and follow-up service was great. My order, for example, had unforseen local delivery fees incurred (Comfort Works’ global shopping was, amazingly, free) and Sarah was more than happy to refund those to me when I asked about them. I was actually willing to pay for the local delivery fees, but it was a nice gesture on Comfort Works’ part. Definitely recommended.”

Comfort Works 5 star review on 31st January 2019

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Posted 6 years ago

Hi Daria, Thank you so much for leaving us a review. We are so glad that you like your new sofa covers. And, thank you so much for attaching a picture, your Klippan looks fabulous! 😄

Posted 6 years ago

“The covers are great, fit exactly and were delivered unbelievable fast to Switzerland. Globalization at its best! Congratulations!”

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Posted 6 years ago

Hi Yvonne, We are so glad that you've had a great experience with us and thank you for leaving us a review. We really appreciate it.😄

Posted 6 years ago

“Good quality fabrics and fits well on my (8-year old) Ikea couch. I changed out the stock legs as well and it is practically a whole new couch.”

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Posted 6 years ago

Hi there Ryan, Thank you for leaving us a review. We are so glad that the covers and the sofa legs could help bring your sofa back to life. 😄

Posted 6 years ago

“Very pleased of the new sofa ! Easy to replace and a fantastic refresh and look. I strongly recommend this small company which respects delay!”

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Posted 6 years ago

Hi Beatrice, We are so glad that you like your new covers. Thank you so much for taking the time to leave us a review. 😄

Posted 6 years ago

“Best quality, best form, really!!!”

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Posted 6 years ago

Hi Bernard, Thank you so much for leaving us a review. We are so glad that you like your new sofa covers. 😄

Posted 6 years ago

“Very good experience with Comfort Works! I ordered a slipcover for my old IKEA sofa then it looks brand new! Moreover the quality is here, the material is real leather while the original was not! Easy to set up even if it’s better to be two Kindness from CW team. Delivery take only 10 days to France”

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Posted 6 years ago

Hi Vincent, Thank you for leaving us a review on the covers. We are so glad that you like your new leather covers. 😄

Posted 6 years ago

“The chair cover is incredibly well made, and fits perfectly. Thanks!!”

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Posted 6 years ago

Hi Charlotte, Thank you so much for leaving us a review. We are so glad that you like your new sofa covers. 😄

Posted 6 years ago

“Very good experience with Comfort Works! I ordered a slipcover for my old IKEA sofa then it looks brand new! Moreover the quality is here, the material is real leather while the original was not! Shipping from Singapore takes exactly 10 ten days from my order to the delivery in France. Easy to set up but it’s better to not be alone! At last I felt kindness and professionalism from the Comfort Works team I recommend !”

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Posted 6 years ago

Hi Vincent, Thank you so much for taking the time to leave us a review. We are so glad that you like your new leather sofa covers. 😄

Posted 6 years ago

“Custom chair cushion covers arrived better than expected! Great customer service, wonderful craftsmanship, fair pricing.”

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Posted 6 years ago

Hi Rachel, Thank you so much for leaving us a review. We are so glad that you like your new sofa covers. 😄

Posted 6 years ago

“Love my new cover. The overall ordering and delivery process was superb.”

Comfort Works 5 star review on 27th January 2019

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Posted 6 years ago

Hi Claudette, Thank you so much for leaving us a review. We are so glad that you like your new sofa covers. 😄

Posted 6 years ago

“Der neue Sofa-Bezug ist wunderbar: Der Stoff und die Reisverschlüsse sind qualitativ sehr gut und alle Teile sind sehr sorgfältig genäht—toll! Herzlichen Dank!”

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Posted 6 years ago

Hallo Maria, Dankeschön für das Feedback! :)

Posted 6 years ago

“I absolutely love my new slipcovers! They make my chairs new again and brighten our room. They are very well made and the customer service has been great. Thanks so much!”

Comfort Works 5 star review on 26th January 2019

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Posted 6 years ago

Hi Shay, Thank you so much for leaving us a review. Your chair looks amazing. Thank you for sharing the photo with us. 😄

Posted 6 years ago

“We are so pleased with our sectional cover. It is even better than the original and the couch looks now brand new. The cover looks very well done. We would recommend using Comfort Works, they delivered a wonderful product and were very good at letting us know the progress of our order.”

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Posted 6 years ago

Hi Jacqueline, Thank you so much for taking the time to leave us a review. We are so glad that you like your new sectional sofa covers. 😄

Posted 6 years ago

“Our new covers are beautiful. The fit is good and easy to fit and the turquoise colour we chose is gorgeous. Would definitely buy from you again. L. Steward”

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Posted 6 years ago

Hi there Lesley, Thank you so much for leaving us a review. We are so glad that you like your new sofa covers. 😄

Posted 6 years ago

Comfort Works is rated 4.8 based on 4,702 reviews