Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wir sind total zufrieden mit unserem neuen Bezug für unser Mysinge-Ikea-Sofa. Die Bestellung war simpel und die Lieferung erfolgte nach gut zwei Wochen. Der Bezug passt perfekt und unser Sofa sieht aus wie neu! Vielen Dank!”

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Posted 6 years ago

Hallo Carola, Dankeschön für das Feedback! 😊

Posted 6 years ago

“We are US customers who were slightly nervous ordering from an overseas company, but we had an excellent experience with Comfort Works. The communication before & during our order was the best I've had with any company, and the product was exactly as promised--beautiful and better fitted and constructed than the original covers that came with our Ektorp sofa. We would definitely order from them again.”

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Posted 6 years ago

Hi Deborah, Thank you so much for your review! We're so glad that you like your new covers. 😊

Posted 6 years ago

“Whilst the sofa cover is well-made in terms of finish, zips, etc overall, its a bit of a disappointment. Firstly, the process took far longer than the website imples, and whilst the holiday period may have slowed things up, there could have been better and faster communication. Secondly, whilst I would expect folds in the fabric covers following shipping, I didn't expect the covers to be so creased - they look like they've been screwed up. I'm now going to have to take it all off (after checking it fits - see below), and heavily iron it. Not something I'd expected to have to spend time on. As to the fit, its made on the big side. This means that, unlike the original IKEA version, its not stretched to the velcro and so 'bags' at the corneres/edges and looks pretty much like the cheap(ish) cover it is. I'm assuming that will allow for shrinkage in washing (although it claims to be pre-shrunk). The fabric (I chose Gaia white) certainly isn't as heavy as the IKEA version, and despite it apprently being 'medium heavy' I have a feeling its not going to stand up to cat's claws walking all over it. Although it doesn't matter because you don't see them, the cushion bases and base of the cover are a grey synthetic fabric, whereas the original version was also a (lighter-weight) cotton. It would have been good to have been told that in the website description. Based upon the whole experience, I'm not that impressed and wouldn't buy from them again.”

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Posted 6 years ago

Hi there PZH, We are so sorry that you feel this way. We do experience delays during Christmas season. However, thank you for your feedback. It is crucial in helping us improve our services for you. :)

Posted 6 years ago

“Comfort Works are a fantastic find as we wanted a new cover for our IKEA sofa bed. We chose 3 samples of material which were sent and then we placed our order. Within 3 weeks we had a new cover for our sofa bed and it looks new again.”

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Posted 6 years ago

Hi Sally, Thank you so much for your review! We're so glad that you like your new covers. 😊

Posted 6 years ago

“Love the new cover! Such a great way to refreshen up an old sofa. Thanks!”

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Posted 6 years ago

Hi Xanthe, Thank you so much for your review! We're so glad that you like your new covers. 😊

Posted 6 years ago

“first time of using Comfort Works and what a GREAT find. Really efficient from ordering to delivery and the covers fit perfectly. will definitely recommend to others.”

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Posted 6 years ago

Hi Sara, Thanks for the review! We're glad that you like your sofa covers. And thanks in advance for your future recommendations to family and friends. 😃

Posted 6 years ago

“I ordered a chair cover not even realising it was coming from down under! It fits beautifully and looks just as good. When ordered it said 4-5 weeks delivery and so it turned out so absolutely no complaints there either. All in all a very pleasing result.”

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Posted 6 years ago

Hi Charles, Thank you for the review! We're glad that you like your new sofa slipcovers. 😃

Posted 6 years ago

“Really efficient service and product well received, fits perfectly and lovely fabric.”

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Posted 6 years ago

Hi Jean, Thanks for the review! We're glad that you like your covers. 😃

Posted 6 years ago

“Amazing! Fast delivery, it fits so well and looks stunning. Changed the living room and given the sofa a new lease of life! Definitely recommended using this company.”

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Posted 6 years ago

Hi Holly Thank you for the review! We're glad that you like your new slipcovers. 😃

Posted 6 years ago

“Cover is great and my couch looks like new!”

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Posted 6 years ago

Hi Barbara, Thanks for the review! We're glad that you like your new sofa covers. 😃

Posted 6 years ago

“I ordered a set of white leather armrest covers for my white Omnia sofa. The customer support help at Comfort Works was exceptional. I was able to email the measurements, which were checked and rechecked by Comfort Works to ensure the best possible fit. Delivery was surprisingly quick (to Florida, USA), it took 5 weeks from my initial inquiry to receipt of covers. The covers look lovely, well made and the leather very soft, indeed. I recommend Comfort Works highly.”

Comfort Works 5 star review on 28th December 2018

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Posted 6 years ago

Hi Kathryn, Thanks for the review! We're glad that you like your new armrest covers. 😃

Posted 6 years ago

“It fits perfectly to our Sofa and the color is great!”

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Posted 6 years ago

Hi Claudia, Thanks for the review! We're glad that you like your covers. 😃

Posted 6 years ago

“The couch cover was a little pricey but well worth it! Looks just even better than the original upholstery and is easier to clean. I got the heavy duty fabric and dirt and mud wiped off easily even on my green couch. I opted for the same color piping which also gives the couch a nice touch”

Comfort Works 4 star review on 27th December 2018

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Posted 6 years ago

Hi Noelle, Thanks for the review! We're glad that you like your new Kino Willow covers. 😃

Posted 6 years ago

“Very good! Perfect!”

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Posted 6 years ago

Hi Anette, Thanks for the review! We're glad that you like your covers. 😃

Posted 6 years ago

“Faster delivery than expected, flawless quality. Thanks for this early Christmas gift!”

Comfort Works 5 star review on 19th December 2018

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Posted 6 years ago

Hi there Alina, Thank you so much for review. We are so glad that you like your new covers.

Posted 6 years ago

“The sofa armrest covers arrived in a timely manner, early actually, and they fit just fine! Thank you! Definitely would recommend your company!”

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Posted 6 years ago

Hi there AB, Thank you so much for your review. We are so glad that you like your new armrest covers.

Posted 6 years ago

“I love Comfort Works! Just bought my 3rd cover for a new Ikea Strandmon chair in Rouge Turquoise velvet. It is divine! There was a mixup on the fabric for a custom pillow cover to go with it but as always customer service was ace and a replacement is on its way Stat. Between Bemz and Comfort Works I prefer Comfort Works because of their great service.”

Comfort Works 5 star review on 9th December 2018

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Posted 6 years ago

Hi there Karin, Thank you so much for leaving us a review. We are glad that you're happy with your new Strandmon covers. 😊

Posted 6 years ago

“Comfort Works kann ich absolut empfehlen. Der Service ist wirklich sehr sehr gut (schnelle Antworten, stets bemüht) und das Material sowie die Verarbeitung könnten nicht besser sein. Ich bin begeistert und würde jederzeit wieder über comfort works bestellen.”

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Posted 6 years ago

Hallo, Dankeschön für das Feedback! :)

Posted 6 years ago

“Ich bin absolut begeistert. Aus einem alten, schmuddeligen Sofa wurde, dank der Bezüge, wieder eine richtig tolle Couch.”

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Posted 6 years ago

Hallo Juliane, Dankeschön für das Feedback!

Posted 6 years ago

“High quality and fit very well,love this cover and fabric really fabulous!!!!”

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Posted 6 years ago

Hi Hong Zhu, Thank you for leaving us a review. We are so glad that you like your new slipcovers. 😊

Posted 6 years ago

Comfort Works is rated 4.8 based on 4,702 reviews