Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,703 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,703 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've not long received my new couch cover - Karlstad 3 Seater Sofa Cover Kino Frost and it is perfect! Chuck and Felicia were fabulous. I chatted to Felicia online as I could only find one fabric close to what I wanted. Chuck later emailed me and Let me know new fabrics were arriving shortly and one of them would suit my needs. They sent me a sample when I ordered the sample of the other one. The new sample was perfect! They kept me informed the whole way through the process, even letting me know when it was on it's way. My couch cover arrived within a few short weeks. Chuck and Felicia emailed again to make sure it was right. Love the service and love my cover! I would absolutely recommend them”

Helpful Report

Posted 9 years ago

Thanks for the kind words! Felicia and I are incredibly glad we were able to help rejuvenate your living space :) It's been great pleasure and once again, if there's anything else we can help you with don't hesitate to let us know. Cheers! Chuck

Posted 9 years ago

“I have ordered cotton woven covers for sofabed and they are really good. They fit perfectly well to the sofa. The tissue is soft and the color is great. The covers of the cushions have very nice edges and I love how the sofa looks now. The company did a wonderful job with the covers. Their customer service is great too. I would definitely recommend Comfort works to my friends here.”

Helpful Report

Posted 9 years ago

Aww, thank you Antoniya! Hope that Ektorp sofa bed serves you well :) Have a great day! Chris@CW

Posted 9 years ago

“The order arrive to me very quickly. The cover for the sofa and the armchair are beautiful and the quality of the fabric is good. I'm very happy whit my purchase and I thank Comford work for their kindness and patience with me and my poor english. Cathy”

Helpful Report

Posted 9 years ago

Thank you Cathy! Enjoy your newly slipcovered sofa and armchair :) Best wishes, Felicia

Posted 9 years ago

“The cover for my chair was just what I had hoped. It looks great! Excellent communication from Comfort Works. The item arrived well within the estimated time-frame. I would definitely use them again, and recommend them to others :)”

Helpful Report

Posted 9 years ago

Thanks for the kind words Jan, and good to see you again with another purchase - hope the quality and consistency remained just as good :) Nonetheless if there's anything else we can help you with, don't hesitate to let us know! Chuck

Posted 9 years ago

“Perfect the Fabric is a good quality even better Then the original one Of Ikea The only thing your e-mail was In the junk And did not know about receiving the package”

Helpful Report

Posted 9 years ago

Thanks for the feedback Sybille, glad to know the covers turned out alright :) Sorry about the emails, we've done everything we can to minimise this but for some reason it's still happening -- nonetheless we'll continue working towards making sure we provide the best communications possible for our customers. Let us know anytime if there's anything else we can help you with! Chuck

Posted 9 years ago

“Our two armchair covers arrived- very professionally packed; exactly what we had hoped in colour (really does match the IKEA white); perfectly made and a perfect fit. Faultless!! Definitely a WOW company - I would highly recommend.”

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Posted 9 years ago

Happy to hear that, Jacqueline :) Thank you for the kind words and let us know if you have questions! Best wishes, Felicia

Posted 9 years ago

“Very good service, the covers arrived in good time and look great. Customer service was exceptional too, Chris was very quick to respond to my queries and did so with a friendly helpful approach. Would highly recommend”

Helpful Report

Posted 9 years ago

Thank you so much, Cassie :) I'm touched! I hope you enjoy your newly re-covered Manstad. Chris@CW

Posted 9 years ago

“Seamless service, regular and ongoing updates and order arrived in perfect condition and well in advance of when I was expecting it. Great to do business with this company.”

Helpful Report

Posted 9 years ago

Comfort Works is rated 4.8 based on 4,703 reviews