Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“I was thinking on changing my IKEA sofa because I couldn’t find new sofa covers (I bought it 10 years ago), my sister talked to me about Comfort Works and the new covers fits perfectly!!! I am very happy with the spanish customer servive, they are great!!!”

Comfort Works 5 star review on 12th June 2019

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Posted 6 years ago

¡Muchas gracias Nani! We love how your Kramfors turned out, don't hesitate to contact us if you ever need us again. Enjoy your "new" sofa! :)

Posted 6 years ago

“The new covers for our Ikea Kramfors couch were deleverd in 3 weeks (to Holland), so that is very fast. They fit perfect. If the fabric (Kino Denim) is as durable as is promised, time will tell, but for now it looks awesome! I only can recommend Comfort Works. (We had to pay 13 Euro VAT to the dutch customs, so that wasnt bad either)”

Comfort Works 5 star review on 11th June 2019

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Posted 6 years ago

“Amazing! Can't recommend them enough! Thank you!”

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Posted 6 years ago

“Excellent replacement covers, well made and a perfect fit. Ordering easy and delivery as promised. Would strongly recommend them.”

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Posted 6 years ago

“Hallo, zunächst einmal beim Öffnen des Paketes schon die erste Freude über die liebevolle geschmackvolle Verpackung und der Inhalt enttäuschte nicht. Super Verarbeitung, schönes Material "Modena White", fühlt sich gut an riecht nicht nach Chemie. Passform super. Ich bin sehr sehr zufrieden und kann ComfortWorks wärmstens empfehlen. Auch dier Lieferzeit war kurz. Ich hatte so schnell gar nicht damit gerechnet. Weiter so Herzlichen Dank an Euer Team”

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Posted 6 years ago

“I am so pleased with every aspect of my experience with ComfortWorks. From ordering fabric samples and settling on the "just right" color and fabric, to recieving my new slipcovers, every step was handled in a freindly, professional and prompt manner. And I could not be more pleased with the slipcovers -- they are gorgeous, extremely high quality workmanship -- better than the originals! They fit beautifully and look fantastic. ComfortWorks offers excellent value for money and as mentioned before, a high level of personalized service that made me comfortable every step of the way with what for me is a significant purchase (new slipcover for the IKEA STOCKHOLM 3.5 seater sofa). The site is easy to navigate and packed with information. I also appreciate the decorating tips and tricks and free e-books available for download. But the very best part is the slipcovers themselves. They look, feel and fit even better than I'd hoped. I will recommend ComfortWorks to anyone looking to give new life to their IKEA sofa. G A Thornell-Huisman the Netherlands.”

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Posted 6 years ago

“Very good service. Fabric matches exactly what was expected. Good quality, good fit Would recommend the service definitely.”

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Posted 6 years ago

“La verdad es que estoy sorprendida con la atención, muy buena. El producto se adapta a lo esperado. Parece de buena calidad. Creo que repetiré”

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Posted 6 years ago

“Copridivano fatto bene e arrivato molto velocemente”

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Posted 6 years ago

“The quality of the product is excellent. The sofa cover is well made and fits perfectly. I have also had the best experiences with the employees (services).”

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Posted 6 years ago

“Great choice of fabrics and absolutely fantastic customer service. From answering questions before placing an order, through to changes to the delivery address they were prompt, patient and polite. A few hiccups at delivery but Felicity from Comfortworks quickly sorted everything out. Great product!”

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Posted 6 years ago

“Sofa covers arrived promptly and they look fabulous- my Ikea sofa looks like new!”

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Posted 6 years ago

“I ordered my sofa covers from Comfort Works approximately 3 weeks ago. I expected manufacturing and delivery to take a couple of months, but the covers arrived two days ago - and without any import issues! I cannot praise this company enough. The covers are beautiful, they fit perfect, and they have turned my 16 year old sofa into a brand new contemporary sofa. I love them! I cannot recommend Comfort Works enough!”

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Posted 6 years ago

“We are so happy to have chosen Comfort Works over other companies. The swatches arrived on time and in great presentation, and you can use the $5 spent on swatches towards your slipcover purchase. Overall a very pleasant transaction from start to finish with great customer service communication. We LOVE our new slipcover for the Stocksund sofa with Luna flax. Such a classic linen blend that matches all types of decor. Thank you so much for the prompt delivery and great quality product!!! We are thrilled!!”

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Posted 6 years ago

“I'm very impressed with the fit and very smart appearance of the chair covers. They are also very easy to glide on to the chair, not a wrinkle in sight. I had no idea your company was based in Australia, they arrived very quickly after the final measurement had been verified. Thank you”

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Posted 6 years ago

“Fantastic prompt responses by email to any queries and excellent quality of product with super fast delivery . Looks great on my sofa . Very happy with the service and quality”

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Posted 6 years ago

“Great customer service made a tricky job easy and I'm delighted with the results.”

Comfort Works 5 star review on 30th May 2019

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Posted 6 years ago

“Slip cover is AMAZING!”

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Posted 6 years ago

“Very easy to order and pay. Short delivery delay with steady information about where my order was at any moment. The package was beautifully wrapped and the personal note was lovely. The sofa cover fits perfectly and it met my expectations. Thank you very much! I'll spread the word!”

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Posted 6 years ago

“Ordered green velvet covers for my old Ikea sofa and footstool. They have given the furniture a new lease of life! They look very chic. The service was also good, keeping me informed of delivery time and date. Plus it all came nicely packaged. I would definitely recommend people to this service.”

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Posted 6 years ago

Comfort Works is rated 4.8 based on 4,702 reviews