Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

Comfortbilt.net Reviews

4.5 Rating 1,977 Reviews

Shipping & Delivery

Delivery Methods

Postal Service, Courier

Average Delivery Time

Within 5 Days

On-time Delivery

Greater than 94%

Accurate And Undamaged Orders

Greater than 94%

Customer Service

Communication Channels

Telephone, Email, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.7 out of 5

“I had to replace igniter and was not sure which one and my email was answered right away my order arrived very fast have had the stove 3 years has been perfect”

Helpful Report

Posted 6 months ago

“I tell all of my clients that Comfortbilt is the best bang for your buck on the market.”

Comfortbilt.net 5 star review on 13th November 2024

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Posted 6 months ago

“Great company”

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Posted 6 months ago

“Very easy to use and navigate to find the item I needed for my stove.”

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Posted 6 months ago

“Quality parts”

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Posted 6 months ago

“Easy as pie ordering, and delivery was much sooner than anticipated.”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“Easy website to navigate. Fantastic customer service and tech support.”

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Posted 6 months ago

“Quick shipping”

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Posted 6 months ago

“I purchased a hp21. The hopper opening is too small, thats why I purchased the hopper extension. I'm not happy with the fact that when my hp21 is low on pellets is shuts down with about 10# left to burn. My Kozi stove would shut down when it was completely out of pellets.”

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Posted 6 months ago

“Customer service is great but when placing an order the update information lacking big time almost to were I wasn't sure if I placed the order until I checked my cc charges!”

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Posted 6 months ago

“Outstanding customer service !!!”

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Posted 6 months ago

“Your pellet stove has worked great in the 4yrs i have had it. You have replaced 2 parts in 4 yrs in record time.this is an excellent choice. It heats my 1,300 ft home great 👍”

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Posted 6 months ago

“Parts were great and stove is repaired and working great.”

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Posted 6 months ago

“I have enjoyed my pellet stove for over 6 years and I burn 3 to 4 tons a year....comfortbuilt stoves and customer service is the best.”

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Posted 6 months ago

“Their customer service is as good as their stoves!”

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Posted 6 months ago

“Comfort Bilt provides an easy to use website, friendly and helpful customer service and expedient shipping. Recently had to quickly order a glass replacement for my pellet stove door and it was here in just a few days. Their troubleshooting videos are also super helpful. Thank you!”

Helpful Report

Posted 6 months ago

“Took way more time and effort on my part to get this working correctly. Factory should have caught the auger issues and fixed before letting it out the door.”

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Posted 6 months ago

“Bought pellet stove 22 n nice stove ,, ordered kit costed almost $700 and had order $643 more parts,, put it together last night took cloth wipe 3foot pipe inside house and paint came off so I got silver and black pipe not satisfied went that paint peeling off it’s bad….”