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Comfortbilt.net Reviews

4.5 Rating 1,984 Reviews
87 %
of reviewers recommend Comfortbilt.net
4.5
Based on 1,984 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Comfortbilt.net Reviews
Anonymous
Anonymous  // 01/01/2019
Solid Pellet Stove at a fair price. Ours has work for three year with nothing need more than maintainers.
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Posted 6 months ago
overall I'm happy with my hp21, only complaint is having to order 2 new ignitors each year. they seem to be the weak link in your system.
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Posted 7 months ago
The stove was ordered and arrived in a timely matter. We have not got it running yet but soon. Seemed to have an extra piece inside? Do not know what it is so I guess we will remove it. Husband called about it but didn't get an answer.
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Posted 7 months ago
With the new upgrade control I hope that I don't have anymore trouble this winter. It has been running for a week now and so far so good. Last winter I had to replace the main power switch and 2 igniters after it kept blowing the fuse and I was starting to get a little disappointed in the purchase of the stove. I really like the way it keeps our house nice and warm when its 15 degrees outside. The tech that I talked with online was very helpful in helping me diagnose the problem.
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Posted 7 months ago
It took me a while to determine what type and correct size I needed for the vacuum that came with my pellet stove. The man I spoke with over the phone was very helpful, kind and sent me the correct filter. Thank you for your knowledge, kindness and customer service!! We don’t get that much these days and I’m grateful for your help.
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Posted 7 months ago
Very easy to navigate site and price is reasonable
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Posted 7 months ago
You guys are great ! Please write a book that we can use to diagnose issue with out going to internet ! Best Pellett Stove in the World ! Jeff Bell - Payson AZ
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Posted 7 months ago
This design seams better,replaced 3 earlier designs
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Posted 7 months ago
So far so good. Works great.
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Posted 7 months ago
Getting quite a few Low temp alerts. When I run it in manual, I have no problem. When it runs in temp, it poofs and fills the house with smoke and the burn pot ends up full of unburned pellets. Help
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Posted 7 months ago
Comfortbilt was very helpful and sent my replacement out quickly. It has worked great since replacement. Customer service is top notch!
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Posted 7 months ago
Shipping was fast the upgrade was right on The upgrade has made me love my hp 61.
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Posted 7 months ago
I deal with Jonathan, he is an excellent representative of your company! Your parts department is excellent, they send Parts out very promptly and keep you updated. This is the sixth Winter I’ll have my pellet stove and wooden tray for anything else!
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Posted 7 months ago
Fast shipping. Great communication. Love the stove!
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Posted 7 months ago
Tyler on line was a tremendous help. knew my problem and sent me a replacement part. The replacement part got to me 3 days later and worked great.
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Posted 7 months ago
Still waiting for my stove that I ordered and paid for over 6 weeks ago.
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Posted 7 months ago
Great company Excellent products
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Posted 7 months ago
Very good service quick shipping too A+
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Posted 7 months ago
I live in Asheville North Carolina. I lost my furnace during the hurricane. I have a comfort built pellet stove and I needed a part for it cuz it was called. That's all the heat we have and they sent it to me for free. That is what I have to say about comfort built.net.
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Posted 7 months ago
??????????????
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Posted 7 months ago
Comfortbilt.net is rated 4.5 based on 1,984 reviews