Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,978 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,978 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stove works great. However I have to operate it in safe mode because it arrived with a broken plunger. The company was kind enough to send me a replacement part at no cost. However I am still waiting for the install. The stove works and heats great.”

Helpful Report

Posted 1 year ago

“Professional and very helpful....sent parts out right away and was back in action”

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Posted 1 year ago

“Simply the best.”

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Posted 1 year ago

“We love our stove, and the service department is always there to help!”

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Posted 1 year ago

“I receive prompt attention to any of questions or concerns with my insert. The product is outstanding and when I needed service the tech walked me through the issue, got my stove going and sent a replacement part overnight. You can't get that service and attention from our local stove shop, never mind the quality of the stove to begin with. I highly recommend Comfortbilt.”

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Posted 1 year ago

“Recieved item in good condition.”

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Posted 1 year ago

“They had the part I needed in stock and it shipped the same day I ordered it.”

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Posted 1 year ago

“I recently ordered some parts for our pellet stove. I received everything I ordered quickly. Everything came packed well and no shipping damage. The only hitch was the Fed-Ex guy can't seem to figure out the difference between my neighbor's house number and ours. He has been leaving our deliveries at the wrong house. Calls to Fed-Ex get no action.”

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Posted 1 year ago

“Very happy with my r50s stove. It's much quieter and more efficient than my old pellet stove, not to mention more reliable. I am easily heating my 2200 square foot home in 20 to 30 degree weather.”

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Posted 1 year ago

“Excellent techs and problems are resolved quickly. Parts ship quickly.”

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Posted 1 year ago

“Recently bought an HP22 pellet stove to replace my wood burning stove, wish I had done it years ago. My home is so much warmer now and it’s a lot easier than dealing with wood. The stove is very easy to clean and work on if needed and the customer support is great should you ever need it. I do recommend that you buy the hooper extension as it makes loading pellets easier and longer run times.”

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Posted 1 year ago

“Received damaged product which wasn't assembled correctly prior to shipment. I submitted a work order to rectify the problem and was contacted back very shortly. Correct parts were shipped out and I replaced them and the stove works fine.”

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Posted 1 year ago

“Spent $30 more buying directly through them than if I purchased through Amazon with thr assurance that they would be able to track the package better and have better control over the order. When the product got "lost" during shipping and I called to enquire, they simply told me I'll have to talk to FedEx. Don't waste your money buying directly get its cheaper on Amazon..”

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Posted 1 year ago

“Best pellet stove out there and great customer service”

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Posted 1 year ago

“Great pellet stoves , tech support, and customer service.”

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Posted 1 year ago

“This stove works amazing. Thank you and I have recommended your stove to several friends”

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Posted 1 year ago

“Awesome pellet stove parts and tech guys are easy to talk to if you need them stoves are easy to maintain I have two of them HP 22 and HP 50 HP 22 heats downstairs and half the upstairs while the HP 50vheats most of the up stairs.”

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Posted 1 year ago

“Excellent service we love our comfortbilt pellet stove. This is our fourth season, and we haven't had any trouble with it.”

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Posted 1 year ago

“Called with a starting problem. Chuck gave me the solution and sent me a new starter under warranty. He was very helpful, gave me his direct number, and said to call if problem not solved.”

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Posted 1 year ago

“Just one word to make others think twice before purchasing and dealing with Comfortbilt! Terrible!”

Helpful Report

Posted 1 year ago

Comfortbilt.net is rated 4.5 based on 1,978 reviews