CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,368 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th March 2026

1737

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone that I worked with was extremely helpful and I am very satisfied with my piece!”

Helpful Report

Posted 2 years ago

“The service was exceptionally helpful for me who knows very little to nothing about jewelry.”

Helpful Report

Posted 2 years ago

“From start to finish the process was very easy. I was blown away by some of the concept art. It was easy to get a general idea of what I had in mind for my now fiancé's perfect ring. They were able to adjust according to my budget and made it easy to add or change any aspect. The only issue I had was the center stone was chipped in the setting process, but it was taken care of without hesitation. Overall, I am very happy with the end result and I'm sure we will be back to use the services here.”

Helpful Report

Posted 2 years ago

“Everything was quick and easy”

Helpful Report

Posted 2 years ago

“The communication and willingness to adjust my piece with any request I had during the process was nothing short of outstanding. The ring was, in my fiancé’s words, absolutely perfect.”

CustomMade Jewelers 5 star review on 29th December 2023

Helpful Report

Posted 2 years ago

“I have long dreaded shopping for an engagement ring, but with CustomMade, the process was as smooth and painless as I ever could have hoped! Each person I worked with was incredibly helpful and made crafting the perfect ring fun. I've already referred one friend who bought him from CustomMade, and I plan on referring many more.”

Helpful Report

Posted 2 years ago

“custom made is an amazingly personal small business; they care about the details that i care about and were even accommodating to my many reviews and edits. I highly recommend working with them for your future rings for loved ones- they were just as excited to see the vision created as i was and it made it really fun to put my onyx ring together!”

Helpful Report

Posted 2 years ago

“My fiancé found this site when he was planning on proposing, after he did and received the rings (took 2 months of planning) and designing. He loved how it came out and told me how it went I decided if I’m putting in the money for something I want it to be completely unique and one of a kind just like he wanted for me. So I also got his wedding band done. Anytime I know someone looking for new wedding ring or anything of the sort I always recommend them to you.”

Helpful Report

Posted 2 years ago

“Amazing experience with CustomMade.com, from concept to design to reality, amazing craftsmanship.”

CustomMade Jewelers 5 star review on 28th December 2023

Helpful Report

Posted 2 years ago

“Everyone that was involved in the project was very friendly and helpful. They helped me with any questions and concerns I had during the designing process. The ring definitely exceeded my expectations.”

CustomMade Jewelers 5 star review on 27th December 2023

Helpful Report

Posted 2 years ago

“Their customer service is incredible: their responses are timely and thorough. They walked me through every step of the process and made it a stress free, easy experience. The product itself is high quality which I hope to have in my family for generations. 10/10 would recommend!”

Helpful Report

Posted 2 years ago

“It was great! The team listened to my suggestions and we ended up with a ring that we both love and that feels very personal.”

Helpful Report

Posted 2 years ago

“Communication was extremely good throughout the process and the quality is great”

Helpful Report

Posted 2 years ago

“Admittedly I was skeptical of this process, considering it happens all remote and online. I was wrong. This process was enjoyable,informative and stress free. This team made be feel welcome and accpmdates always even when I continually we wanted a different design, and don't really have a vision or goal in mind. The end result is stunning.”

Helpful Report

Posted 2 years ago

“From start to finish the whole process was excellent the whole team was very happy to be patient with any questions or requests i had and the final product was perfect exactly what i had envisioned”

Helpful Report

Posted 2 years ago

“Amazing team and prices”

Helpful Report

Posted 2 years ago

“The team was very professional and the process was very simple. They guided me through every step with images of how the final product will look. I am very happy with the finished piece.”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“The process, as a whole, was positive and very easy. The design team was great to work with and their ability to make what I wanted come through in the piece was impeccable. So much so, my now fiancé described her ring verbatim to how I described what I wanted to the team. However, the wait time between responses was quite frustrating. The overall length of the process probably could have been shortened by over a week had the replies to my messages been a little more timely. I acknowledge the fact that the company is, undoubtedly, very busy and the process takes time, however, replies could’ve been more timely.”

Helpful Report

Posted 2 years ago

“The team at custom-made were kind and trustworthy. Making sure that all my details to the ring where exactly how I want it. They work with me into all my creative designs as well as being patient while I reviewed or waited for a payment. The ring arrived within two or three days after the completion of the ring and I was informed during the working of the ring.”

Helpful Report

Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,368 reviews