CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,368 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th March 2026

1737

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic support throughout the whole process to deliver a truly one-of-a-kind ring for my fiancee”

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Posted 2 years ago

“Awesome team. I looked around for months for a company that could cater to my specific designs for a ring, because I needed something that no jewelry company like Shane or Jeryd would make normally. CustomMade went above and beyond for me and was very patient with my alterations throughout the sketch and molding process. Cant recommend enough if you actually care about what youre giving your loved ones.”

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Posted 2 years ago

“The whole process was a breeze, I had a very tight deadline since I was going on a trip and needed the ring, the team was extremely comprehensive and diligent. Not only did I get my ring sooner than expected but they took every precaution to ensure it was exactly what I envisioned, making multiple revisions and answering all my questions throughout the process. Fantastic experience throughout, very knowledgeable team and extremely happy with the results. Have yet to propose so don’t have my SO reaction yet but I think she’ll love it!”

CustomMade Jewelers 5 star review on 23rd December 2023

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Posted 2 years ago

“Custom made were amazing from start to finish, with the ring made for me exactly to my expectations and style. Nothing was too much or not possible. Even going for an intricate design, with specific sized stones was not enough to trip them up. I'd highly recommend them, and as a bonus the finished ring was 1/2 the cost of simalar styles in the UK”

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Posted 2 years ago

“Both my wife and I purchased wedding rings for each other from CustomMade. As she bought (and designed) mine first, I used the design she created to build a complementary version for her. It turned out better than I could have imagined and the consultations and updates were thorough and frequent. Very pleased with my experience.”

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Posted 2 years ago

“I cannot begin to describe how fantastic this company is. The entire process I was kept informed provided visuals and any updates as necessary. The ring is detailed and have exquisite design. The absolute perfect gift for Christmas as well as a new family heirloom.”

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Posted 2 years ago

“The ring is gorgeous and even more beautiful than what I could have hoped. There was an issue with delivery, UPS delivered at the wrong address, but the team tracked it down and had it shipped to me right away. I will update once I propose in about 20 days.”

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Posted 2 years ago

“Amazing! They walked me through the whole process for my husband's ring, it's one of a kind and really well made. He loves it. The design process is really thorough and then it gets delivered right to your house, you don't have to go to a jewelry store or anything. It was also nice knowing that if anything went wrong it would be fixed since they are so responsive throughout the whole process. Will def be ordering from here again.”

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Posted 2 years ago

“CustomMade was great! I had been looking at engagement rings for a couple of weeks and had lots of ideas on what I wanted, but couldn't find the perfect ring. CustomMade made it super easy. I was able to provide ideas from my Pinterest and a description of what I wanted, and they did all the rest. The final price was under budget and they kept my updated each step of the way. We received the ring and it is perfect!”

CustomMade Jewelers 5 star review on 22nd December 2023

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Posted 2 years ago

“Fist of all, I was expecting one or two people to work on this project, not a whole team of people. Each is specialized in their field be it design, metallurgy, or gemology. They have knowledgeable and friendly staff that are ready to assist with any modifications. I purchased an engagement ring and wedding band. They took minor ideas and a sketch and turned it into exactly what I wanted.”

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Posted 2 years ago

“Love my peace of jewelry! Very good quality, great communication.”

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Posted 2 years ago

“Custom made create the ring I envisioned perfectly. I didn’t know much about ring so they walked me through the process. I can’t thank them enough.”

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Posted 2 years ago

“I loved how my fiances ring came out and everyone was very prompt in anwsering any questions i had along the way!”

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Posted 2 years ago

“The entire experience with CustomMade made getting the perfect ring a wonderful and easy process. They patiently worked with me through the initial concepts, to the design, to the final product, to create a perfectly unique ring that my fiance adores. I cannot thank the team enough for the great work that they did.”

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Posted 2 years ago

“My experience was a good one. The correspondence was always friendly, efficient, and professional. The project went very smoothly and was completed promptly.”

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Posted 2 years ago

“We Love Custom Made!”

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Posted 2 years ago

“Wonderful staff, very polite, straightforward and competent with their work. Very helpful in designing our dream into reality. Prompt and quick service with very fast delivery. Absolutely perplexed by the character and detail put into the final piece, I couldn't be happier with the outcome! Will definitely be recommending to all friends and family.”

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Posted 2 years ago

“My experience with CustomMade was good, I was a little skeptical at first, but everything worked out how I wanted it too, and I love how the ring turned out.”

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Posted 2 years ago

“I love the step by step process and the updates. I appreciate the help of everyone.”

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Posted 2 years ago

“Highly recommend this company. The design team was fantastic in helping me put on paper the idea that I had in my head. Every department on the customer service side is incredibly responsive (always same day response even on weekends). Stated deadlines were met and if a deadline was not going to be met, they communicated that early and clearly.”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,368 reviews