CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,363 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,363 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 28th March 2026

Anonymous

CustomMade Jewelers 5 star review on 27th March 2026

Gwen Murphy

Soorya Chenthilnathan

CustomMade Jewelers 5 star review on 26th March 2026

Tony Merchlewicz

Daniel Landeros

1747

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone that worked on my prodgect was so welcoming and gave a lot of detail so I knew what was happening wich soothed my anxiety a lot. Even when I did get anxious about the payment method and what happens to my info they where quick to reasure me and let me know a breif overview as to what happneds since I am used to using one you guys don't use.”

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Posted 1 year ago

“Incredible team! They've made sure my engagement ring project turned out exactly as I imagined it and have been such a pleasure to work with!”

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Posted 1 year ago

“Custom made was very attentive and patient, and created a product that is exactly what I wanted.”

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Posted 1 year ago

“I have worked with CustomMade several times in the past, and they never seem to disappoint. My grandfather passed away last year, and I wanted to get something that would always remind me of him. I had a pendant made, and I was a bit nervous at first. However, when I received the final product, I was blown away by how accurate the pendant was compared to how my grandfather looked. Again, thank you so much. I will be doing business with you all again.”

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Posted 1 year ago

“CustomMade is a trustworthy company that I would like to recommend all people who would like to design their own engagement rings. I had a wonderful partnership with their staff. They offer great aesthetic suggestions and reasonable price for me. The replies of my questions are very timely and informative.”

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Posted 1 year ago

“CustomMade was great! They were patient when I asked for design changes. They made some great design recommendations and my ring ended up being better than I could have imagined!! Thank you to CustomMade and the design team!”

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Posted 1 year ago

“Everyone i worked with was professional and accommodating, even after i had finalized a design and i wanted to make changes to it they smoothly and quickly apply the changes.”

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Posted 1 year ago

“The process was great and the product is fantastic!!”

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Posted 1 year ago

“Buying or ordering something like this can be stressful but with the experienced people at Custom Made, it was a very easy process! The ring is beautiful and came out exactly how I wanted it.”

CustomMade Jewelers 5 star review on 30th May 2024

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Posted 1 year ago

“From start to finish Custom Made have gone out of their way to ensure I was comfortable and happy with the product they were giving me. Every step of the way their staff were knowledgeable and professional and importantly very patient with me as I changed my mind and added more details as the project progressed. Ultimately what I recieved was a beautiful custom engagement ring that was better than what I asked for and completely one of a kind. I was given information about the process of creation through every step and advised if there were any issues immediatly so I could make decisions on what to do. Whenever I noticed something I wanted changed I was never made to feel like a problem and was always treated with kindness and respect throughout the entire process. I honestly couldnt have had a better experience and the final outcome was just spectacular. Could not be more happy with Custom Made and could not recommend them more highly. Special thanks to Abby, Irene, Kash, and Matt for all their efforts throughout the process and the wonderful engagement ring they created for me.”

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Posted 1 year ago

“It’s definitely over priced, looked nice though”

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Posted 1 year ago

“Fantastic crew, wonderful designers, great prices. They made a ring that was exactly what I needed and were willing to work with me on tweaks until the very last moment! Will and have already recommended this service to friends.”

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Posted 1 year ago

“Easy to work with and quicker than expected.”

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Posted 1 year ago

“I hot exactly what I asked for. Pristine beauty. Absolutely amazing craftsmanship. 10/10 recommend!!!!”

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Posted 1 year ago

“They were constantly helpful and very intent on making sure the ring was perfect”

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Posted 1 year ago

“very cool service, kind workers, wish you could do custom boxes or least different colors”

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Posted 1 year ago

“Clear and constant communication. Happy with the product received which met expectations at a good price point.”

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Posted 1 year ago

“I came to custom made with an idea for a gift for my wife, and they came through in spectacular manner! They gave me clear options on what material would be best, even letting me know about the difference in strength, color, and longevity between the materials”

CustomMade Jewelers 5 star review on 27th May 2024

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Posted 1 year ago

“Had a great experience and the design came out exactly as I had hoped. The piece was great and well made. Was excited to get the finished piece. Came in nice packaging and attention to detail was great during the design and build process.”

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Posted 1 year ago

“Have used custom made three times now and have been very happy all three times. They are incredible at working with you to get the product you want.”

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,363 reviews