CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,809 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,809 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 28th August 2026

Chris Mullennix

1774

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This of course was my first time buying an engagement ring, and it was an amazing experience! From the knowledge and skill of the artist and crafters perfectly transforming my ideas into a gorgeous ring to the understanding of finances. This is definitely something i will be recommending to any friends who are thinking off proposing or those who just want an amazing personalized custom piece of artwork. Because its definitely more than just a ring. Its art that you can wear!”

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Posted 3 years ago

“My fiancée had my engagement ring designed and made through Custommade and it exceeded both our expectations! They also designed a matching band so when it was time for us to order the band too, everything went very smooth. They had the design we had agreed on, so it took just a couple days of going back and forth between final design and stone selection to have the ring sent to production. The ring was shipped a few days later and arrived very quickly. Everyone is very easy to work with and responsive, they work around your vision to make sure everything is exactly how you want. I highly recommend working with them!”

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Posted 3 years ago

“Everything was made super simple. There where a couple times I had to put a hold on my ring because of a change in finance and every time they worked with me and waited almost an entire year very patiently from the beginning of the ring making process to when I was able to make final payments and get my ring. Custom Made is the best jewelry buying experience I’ve ever had and will almost definitely use them again in the future.”

CustomMade Jewelers 5 star review on 5th March 2023

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Posted 3 years ago

“Such great team! Very easygoing and friendly! When it came with design and just stone selection they definitely gave good advice and tips! Will recommend”

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Posted 3 years ago

“Awesome experience, they worked with me through every process as I was unsure to begin with and am so incredibly happy with the final product!! Thank you custom made team!”

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Posted 3 years ago

“Wonderful process”

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Posted 3 years ago

“From the start to finish of the project these guys have been unbelievable. Not pushy, considerate to all changes and kept me updated every step of the way. If you’re looking for your next jewellery piece or unsure about how to design something special these guys will be sure to assist. If you’re reading this, it’s your sign to get using Custommade. Me and my fiancée are so happy with the ring we purchased. We’ll be back for more I’m sure”

CustomMade Jewelers 5 star review on 4th March 2023

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Posted 3 years ago

“This is the second ring I've ordered through CustomMade, and they continue to impress with their flexibility, upfront pricing, patience, and attention to detail through the design process. And the final product is, once again, good quality and exactly what we were hoping for.”

CustomMade Jewelers 5 star review on 3rd March 2023

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Posted 3 years ago

“The customer service was great. The team was patient as we went through a number of design changes. At the end, they got everything exactly right, and my now fiance couldn't be happier!”

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Posted 3 years ago

“I and my partner are so pleased with the finished product, ecstatic would be the word, the service was exemplary and the timelines were always met. I would recommend CustomMade to anyone, I am going to purchase my wedding band from them as soon as we set a date.”

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Posted 3 years ago

“The experience was amazing from beginning to end. I felt heard, like my opinions and input mattered to the max. I will forever rave about this website and their service. Both my husband and I are pleased with my wedding set/ 5-year upgrade. Excellent service, highly recommend!”

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Posted 3 years ago

“Everyone was super amazing and worked well with what I wanted, the ring turned out super beautiful. They also followed up after I got it making sure it was up to expectations. Definitely recommend giving them a try”

CustomMade Jewelers 5 star review on 27th February 2023

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Posted 3 years ago

“It was a wonderful experience working with the CustomMade team! The channel for communication is easy to use and we were kept up to date with the process every step of the way. Their artists/jewelers are so talented, it was very exciting to watch them bring our vision from paper to life! We are so happy with our beautiful, unique wedding bands!”

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Posted 3 years ago

“Everything about the process was very neat, organized and finished within a reasonable time frame.”

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Posted 3 years ago

“Absolute professionals in all areas! Fantastic communication in all steps! Product delivered was exactly as expected. Beautiful custom creations!”

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Posted 3 years ago

“The team at Custom Made is phenomenal !! They interacted with me at each stage in the production on my signet ring. I am extremely happy with my ring. The design and workmanship are spectacular and it is absolutely beautiful. Definitely an heirloom !! Thank you very much.”

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Posted 3 years ago

“They designed a really good ring for me. They also stayed patient when I kept changing the look of the ring that I wanted, they truly care about your vision for the ring.”

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Posted 3 years ago

“Very legitimate ! Got my ring in a month from starting it, love it”

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Posted 3 years ago

“CostcomMade was great find for my husband's class ring. The staff translated my verbal instructions perfectly into the design of the ring. My husband is wearing the ring proudly. The final picture before it was sent did not give the ring its due. But when the ring arrived it was perfect. Thank you CustomMade staff.”

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Posted 3 years ago

“CustomMade was insanely easy and helpful in every way. It was hard to trust a website at first, but the support was incredible. Even when I didn’t know about something, all my questions were answered. My engagement ring came out exactly as I wanted it and exactly how it was rendered. Thank you to the team and I would 100/10 recommend CustomMade to anyone!!!!”

CustomMade Jewelers 5 star review on 25th February 2023

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Posted 3 years ago

CustomMade Jewelers is rated 5.0 based on 4,809 reviews