CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,372 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 31st March 2026

1739

Anonymous

Anonymous // 01/01/2019

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“It was absolutely amazing experience working with CustomMade. I was literally involved every step of the creation and at the end it was the completely what I images. Highly recommended”

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Posted 2 years ago

“I’ve ordered 2 signet rings. Both are excellent. Service and design process were excellent.”

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Posted 2 years ago

“I was nervous at first To use customMade.com, since I found them simply using a google search. But after going through all of the reviews and communicating with some of the team members, i decided to take a risk. I was not disappointed! the team was professional and timely and ensured that i was updated at every step of the process. The 3d rendering that I approved vs the final product was 100 percent accurate. I would recommend them 100 times over and will be using them in the future.”

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Posted 2 years ago

“In 2022 I was graduating college with my Honors Associates in Photography.😏 I bought my last class ring when I graduated high school pretty standard like everybody else's. But this time I thought to myself," I'm an artist I want to design my own class ring one of a kind, really have my Belflower Art made how I want it!". After some research I found CustomMade.com.🧐 I took a gander at the rings they were able to create, so I started to design my own. Once I drew it up I sent it in along with some features of other previous rings they have made and gave them my design. After a brief time they generated exactly what I drew out with all my specifications to an exact detail! My mind was Blown!🤯 Their team of experts were genuine, knowledgeable, knew what they were doing and had quality work. Finally when I received it, it was in this big heavy fancy box, with certificates and everything! I open it up and got goosebumps, they took my ideal creation and made it a reality! 🤩 I Highly Recommend CustomMade for Any of your jewelry needs! 🥰”

CustomMade Jewelers 5 star review on 11th May 2023

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Posted 2 years ago

“Amazing. From start to finish, the entire process was excellent. The constant communication with the designer and craftsman was easy”

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Posted 2 years ago

“CustomMade has been incredible to work with for both mine and my fiances' engagement rings, as well as our wedding bands! incredible quality and service!”

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Posted 2 years ago

“Working with CustomMade was the most seamless, friendliest, and most productive collaborations with a company I've ever experienced. The process is extremely easy to follow as they have a way of messaging you and keeping you updated on your piece. They let you know about every small part of the procedure and asks for your input the whole way through. I made the perfect engagement ring for my now fiance and she and I both love it. This company allows you to make jewelery that is truly unique and has a lot of intention put into every small amount. The more artistic input you give to the artists, the more control you have over your piece. I am so grateful I found this place and got the opportunity to work with their amazing team to make my dream engagement ring come true. Thank you so much CustomMade, I will for sure be back :)”

CustomMade Jewelers 5 star review on 10th May 2023

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Posted 2 years ago

“Custom Made was a great choice for me when I was choosing an engagement ring. They walked me through the process and I was able to be very involved (with much-needed hand-holding from CustomMade). It did make the whole process fun and I was able to give my lucky lady and ring that she loved. The quality of the jewelry was superb. I would not hesitate to recommend this company to anyone. You will not be disappointed.”

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Posted 2 years ago

“CustomMade.com not only created beautiful gold and diamond pins for the Ship's Sponsors of USS Cooperstown, a newly commissioned Navy ship, they kept me educated and informed every step of the way.”

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Posted 2 years ago

“Love the attention to details!”

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Posted 2 years ago

“All the people working at Custom Made make the experience of designing and creating a unique piece of jewelry a complete wonder. I've used their services twice and they will be my first choice if I ever want to do it again. Thank you so much!”

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Posted 2 years ago

“I’m so impressed with the customer service provided with this company. I highly recommend them to anyone that will listen. I will be ordering from them in the future. I’ve never been happier with a piece of jewelry.”

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Posted 2 years ago

“Everything came out exactly as needed. Absolutely perfect experience.”

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Posted 2 years ago

“I couldn't believe how easy everything was. Someone was always there to offer advice, answer my questions and provide support. They took my idea, created a 3D rendering, sent a free ring sizer and produced an outstanding ring of incredible quality. I love it! Definitely recommend!”

CustomMade Jewelers 5 star review on 7th May 2023

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Posted 2 years ago

“People were patient and friendly in assisting me to create the ring. And the process felt safe”

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Posted 2 years ago

“Excellent service! They made great strides to ensure my ring was absolutely perfect!”

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Posted 2 years ago

“The team was very responsive and great to work with. My piece is everything I could've hoped for and I cannot wait to give it to my fiance on our wedding day!”

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Posted 2 years ago

“The team worked quickly, integrated new ideas readily, and provided updates often. Everyone was friendly and explained the process clearly.”

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Posted 2 years ago

“When I initially found CustomMade, I was impressed by the elegant and welcoming aesthetic of their website and collateral. Working with an online company to design and purchase an engagement ring is a big commitment - it was very important to me that the company feel professional and they did. They walked me through the entire process of designing a ring, from reference images and general ideas to iterating on artist sketches, to producing a 3D render of a completed design, purchasing the center stone and custom ring production. They made the entire process fun, reassuring and painless. I worked with many different folks at CustomMade through the process and they were all highly communicative and helped me feel important and well taken care of. I will only do this once but I would do it all over again!”

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Posted 2 years ago

“We’re looking for a custom-made jewellery piece, I found it difficult on the Internet to find what I was looking for, and to determine if these websites were legitimate or not. I did some research on custommade.com and found reviews to be positive, and what seems to be legitimate. In the end, they were. They were very customer service oriented with great communication of the process and steps all along the journey to getting my piece made. I could not be more thrilled with how our Medallion pieces turned out with our family crest and cannot say enough about how thorough The communication and customer service was with this company. Highly recommended. Would definitely order from them again anytime.”

CustomMade Jewelers 5 star review on 6th May 2023

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,372 reviews