DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 23,781 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

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Metrics

1.3

Based on 23,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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faisal@doordash.com

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2284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dasher was very polite and professional. I placed my order before 4 a.m. and they delivered on time (food was even delivered in an insulated bag for freshness). Shout out to Stacy for doing a great job 👏”

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Posted 2 years ago

“Excellent and professional investigative services. I hired JOSE for a very private and difficult matter of hacking my wife’s phone, and he far exceeded my expectations. He helped me get the info(whatsapp, facebook, text messages, call logs etc) I needed faster and cheaper than I had imagined. The first time we spoke, we had a very long phone consultation in which he gave me all my options that he could think of to resolve my case, and he even recommended I try other options before hiring him, which shows that he is honest. I decided to hire him and I am glad I did. He is a fantastic investigator and a great person and if you have a dishonest partner don’t hesitate to reach out to him. SUPPORT@HACKERSPYVILLE.COM”

DoorDash 5 star review on 17th January 2023

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Posted 2 years ago

“The drivers have been very nice and helpful, Especially in my location. I'm a visually impaired father that can't walk to McDonald's with my 1 year old, Especially when it's still cold out. With that being said, DoorDash is doing an amazing job!!”

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Posted 2 years ago

“I work for DD and it is scary and late at night I have had creepy men check out my car to see if I'm alone. I have some disabilities so DD gave me an alternative to starving. Customers have given me one star because the store was out of what they wanted, and a lot of them don't turn on the porch light. I have fallen down steps and tripped over bicycles in the dark. And please realize that once the restaurant closes the bags we can't check to make sure all of the order is there. We have to take their word for it. Most restaurants don't prioritize DD orders I have had to wait up to an hour at times.”

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Posted 2 years ago

“i love door dash :)”

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Posted 2 years ago

“Great!! Doordash deliver amazing and perfectly all the time. Nobody could be better!!”

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Posted 2 years ago

“Absolutely love DoorDash! Our drivers are always great. Because restaurants tend to forget items I just added a permanent note for our dashers to check order’s prior to leaving and I haven’t had an issue since. This service was so helpful when my family had the flu. Thank you to DoorDash and to those who deliver for us!”

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Posted 2 years ago

“Thank you for the delivery today”

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Posted 2 years ago

“Always o order i go pick up myself. I check my order and if i am missing sometjing i call dasher support iam dasher too. Most the time restaurant are too busy. For online delivery they let you wait over 10 minutes doodash are not página you when you are waiting even if is 10 minutes. And i feel. That our time is gold doodash dont give u notjing for free or if you not work they not give u bonus with most good driver. If you mising food is the restaurant false because they not pay attencion when the restaurant is full i seen this all the time”

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Posted 2 years ago

“I thought that I had clicked the add soda button on my order but apparently I hadn’t, yet the driver Carol went above and beyond and went and got me a soda. I felt bad about the mistake and wish that I could have tipped her way better than I did. She is an outstanding and good hearted delivery driver very sweet disposition as well.”

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Posted 2 years ago

“I’ve been ordering through my Tim Horton app and I’ve been satisfied every time and today wanted to say that this guy named Jerome i wish i had some money change on me , he was so nice and so kind. Thank you Door Dash for all you do 👌❤️🙏”

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Posted 2 years ago

“Initially, I thought I was just feeling insecure when my wife would just be on her phone at odd hours, until I decided to take a chance to know, knowing is better than self doubts and it was exactly what happened when I employed the services of this particular group I came across by chance to help check hier phone out into. Now I know when she’s telling the truth and how to curtail her, I think it is not a drastic step if it’ll make you feel better. My life got better, I stopped using my precious time to bother about his indiscretions and channeled my energy positively. Their services includes: Iphones hacking, Samsungs hacking, Phone calls, messages, contacts, social media, emails, any kind of manipulations ,Geo location tracking, all other hacking and web hacking issues. SUPPORT@HACKERSPYVILLE.COM”

DoorDash 5 star review on 26th November 2022

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Posted 2 years ago

“I've been ordering through DoorDash for some time and they always make me happy. The food is nice and warm?”

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Posted 2 years ago

“My daughter placed an order,well she never received the food because the dasher who name was Taylor unfortunately pulled up in a dark tinted window truck and thought it was funny for her and her car load of ppl to play around with my kids food ,$53 worth of food which was put on the porch step and then was taken back...if anyone receive food from this their Taylor be careful this person should not be working for doordash or any place if her and her friend were hungry and broke just say that..oh and she disable her phone...I'm not trusting this again...”

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Posted 2 years ago

“I'm a Doordash delivery driver, it saddens me about some of the poorly rated reviews on here. Some people honestly don't care about thier jobs its just a paycheck, that's everywhere you go and I hope people will take that into consideration. As for me as a driver I always go above and beyond just the other day a lady wanted to add apple pie to her order I told her I have no idea how to do that and you would probaly have to reorder. So I told her I would pay for it, it was under $2 just to simply be kind and I knew I could afford it. So just hop e and prayer that you get a driver who actually cares about thier customers because it's hi and miss.”

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Posted 2 years ago

“I am new to doordash. I made an error on the delivery time. This was for a special birthday event. Doordasher Jalin MADE IT HAPPEN despite my error. I could not believe how caring doordash was. I will use this service! Wait...I will learn how to use this service and use it.”

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Posted 2 years ago

“I am doordash driver. I deliver orders. Sometimes they send radio waves or high beams in my mind and I have no choice but to eat your food. I drive like normal and then weeeuuoooo in comes the waves. They make me steal. They make me cry. I can't stop it. They control me now. Please leave a good tip. Thank you.”

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Posted 2 years ago

“The 5 stars is for a door dash driver by the name of Chunfeng L. & for her alone. I give door dash 0 stars if I could but had to give 1. I ordered from Del Taco on Halloween night. My order was cancelled by the 1st driver who made an excuse that restaurant was closed (walk in) & to reach out to Del Taco. (Door dash has to knock on Del Tacos door after hours & they didn't receive a knock.) Del Taco stated my order was ready but no one picked up....anyways door dash customer service wasn't much help either. Long story short the driver Chunfeng L. was kind enough to go pick up my order & deliver it in a timely manner after all that other s**t went down. She is the only decent thing that door dash has going on. Thank u Chunfeng L. !!!!! 5 stars for Chunfeng L. & her alone. Otherwise in my personal experience door dash sucks.”

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Posted 2 years ago

“The customer service is amazing, Jane was very kind and gave me my money back immediately for a refund issue.”

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Posted 2 years ago

“I use them in Polk county Florida and the people who have delivered have been AWESOME!!!”

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Posted 2 years ago

DoorDash is rated 1.3 based on 23,781 reviews