Ebay Reviews

Name: Ebay
Rating: 3.05

3.1 Rating 4,173 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Danny

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A company with Ebay ripped me off and Ebay didn't help. They keep hiding behind emails and won't resolve. I every got my item, I had to request my items a month later, then I got a tracking number the next day, but no tracking history has every been listed. I've turned in a complaint for my merchandis or my money back. Their respons was for me to "return" the item, "that I never received" in the first place. Also do you know that you can't turn in a review with a company on Ebay if you've filed a complaint?????? So that means the only reviews we see are the positive. I'm so dissapointed in Ebay. I've spent almost $1000 with them this year and I'm closing my account now.”

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Posted 6 years ago

“very bad service My account is suspended and they sent me an email asking me to call a number to reset my account. but in that number it is impossible to speak to a human being, I have been trying to speak to someone for several weeks, and when I enter the eBay chat they tell me that due to the pandemic situation the lines are closed but that the only way to fix my situation is Calling, how should I understand this? Very disappointed on eBay if you have a problem where you need to call, you will be very frustrated there is no one to help you, very bad service for us sellers and buyers who in the end are the ones who pay for them to be sustained in the market”

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Posted 6 years ago

“Buyers be aware that you can easily be scammed on Ebay. I received only half of what I ordered and the seller couldn't send the remaining items even after l contacted him. I contacted customer services and they were most unhelpful. They refused to refund the money money and closed the case. They didn't even try to explain why the sell couldn't supply what l paid for. I now realise that the seller had listed misleading information, he was overcharging and couldn't even deliver the complete order. What a joke! I will never buy from Ebay again, because when things go wrong, there is no support from their customer service. You buy from Ebay at your own risk.”

Helpful Report

Posted 6 years ago

“If I didn’t have to give a star I wouldn’t eBay suck it took 30 days for me to have to call back about my refund and then you don’t I stand what they be saying so now I have to pay to send this product back cause I was sent the wrong stuff eBay suck and I will no longer shop from here”

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Posted 6 years ago

“i trid to get pokemon cards but they did never come. i spent all my money on tem”

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Posted 6 years ago

“The other day i went to your shop to oder a nice refreshing beverage but the level of disrespect coming from person serving me was astronomical. After a long 15 minutes, with my children suffocating in the scorching car, I finally received the smoothie. To my shock, i found a HAIR in my beverage. This ruined my day so i demanded a refund. They refused! I then asked to see the manager but they said he was sick today because of covid! This is not ok as there should always be a manager. Yours sincerely, Karen Sommers xx”

Helpful Report

Posted 6 years ago

“Had basically every item in the last 3 months turn up faulty, I'm sick of re sending them and waiting to order new items again. Been a big fan of ebay for years but now I'm switching to amazon as this is just ridiculous, ebay doesn't regulate anything they sell. Infact they claim they don't sell live animals but yet you can buy a tarantula as "live food"... what would you have in your home that would eat a tarantula? Nothing. Theres loopholes throughout the whole ebay system but they don't care as long as they generate revenue for themselves, probably why scammers are flocking to ebay. I'd advise not to buy on ebay but if you do make sure to read all the recent reviews of the buyer as these are the ones that count the most, scammers are now using old accounts with good reviews to disguise themselves so be careful.”

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Posted 6 years ago

“I placed an order 2 weeks ago and srill waiting to be delivered, it supposed to come few days ago. Their customer service is garbage!!!”

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Posted 6 years ago

“Miss leading on the app not showing all the fees and I'm upset and angry with ebay they said wish we can help and refund the money back to you but we can't and not helpful at all”

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Posted 6 years ago

“Miss leading on the app not showing all the fees and when try to sort it out with them they not helpful at all and they said we can't refund any money back to you. I feel upset and angry with ebay and won't sell any more things on ebay again.”

Helpful Report

Posted 6 years ago

“Want to warn everyone to buy from supplier globalfactory1891. I bought a cutting plotter with 2 years warranty. After 6 months it broke. After 3 months of mailing back and forth, globalfactory1891 arranged a transport company to pick up the plotter. When the machine reached globalfactory1891 warehouse they said that the machine was scrap and that I could only get 80% of the machine's value. I should be happy that I was able to use the machine for 6 months according to globalfactory1891. Have a hard time understanding how 2 years warranty can mean that globalfactory1891 can't offer me an equivalent plotter that works or the whole sum back so I can buy from another supplier. I can't buy an equivalent plotter for 80% of the value. In my last email where I asked them to send back my broken machine and money to the repair so I can fix it, they did not reply to that email. They now have the machine, do not want to replace me with a working machine and do not want to pay back what the machine cost. To me, it looks like fraud. Is this a supplier ebay wants customers to be fooled by? Help me with this provider and warn them of their behavior towards customers, if it doesn't help, close their account so they can't fool any more customer. I'm certainly not alone in being badly treated by warranty cases by globalfactory1891 0 views Share Edit review Remove review”

Helpful Report

Posted 6 years ago

“Be careful with eBay that really doesn’t care about their customer. One of the experience that I have is the seller was harassing me and ebay did nothing. The seller even emailed me in my email out side ebay calling me nasty names I send a copy to the ebay email, of course he denied.. but what he text me I can tell plus my email is private. They did nothing about it. I tried to contact them could not. I going to close my, cause I am worry about my safety. I would just keep Amazon. Ebay is not good at all. They really don’t care about the customer.”

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Posted 6 years ago

“Disgusting!! if you Planning to waist your time and money and loosing your goods use (eBay)! hehe what’s tha joke!! I put my bike on auction With no return accepted option after the guy cam and tested it, was really happy to take it, after week sent me a message asking for a full refund as the hand grib was broken! EBay took action for send a return post letter (what a joke) for a full refund and said if I haven’t sent the return post they will issue a full refund automatically I’m trying to contact the buyer to drop the bike back for a full refund he doesn’t bother as is going to have it anyway! What next ??? ebay HOUWEEEEEE!!!!!”

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Posted 6 years ago

“I will never buy from or through eBay again worst experience I've ever had”

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Posted 6 years ago

“It is not the first time this happens to me when buying on ebay. This is the last time I buy from them, lots of scams, and they are mediocre when it comes to customer service. I bought something that came broken and I asked the seller for a shipping label that he never send, when I contacted ebay customer service they told me I had to wait and then, when I contacted them again because the seller never send the label, they said they were sending me one return label which I never received. Of course I loose my money. Thanks ebay for always doing nothing.”

Helpful Report

Posted 6 years ago

“If you do business with EBay, don’t expect eBay customers service to help you. Contact your card company and dispute the charge. My order past estimate delivery by 15 days and seller keep extending the delivery days (3 time) . eBay customers service agreed and put my case on hold . eBay phone line is not working and it’s no way that you can talk to live service . Stay away from this scam company.”

Helpful Report

Posted 6 years ago

“No Les recomiendo NO comprar en e bay. Ya 2 veces me cancelaron mi compra si ninguna razon....pero si me robaron de mi cuenta lo que habia " tratado de comprar" . Nadie da explicacion . Terrible costumer service. Es feo dejar llorando a un cliente ....JAMAS compren en eBay. Amazon es mil veces mas serio ; respetuoso y cumplidor. Guillermina Parztelnik.”

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Posted 6 years ago

“I was scammed on eBAy by a buyer who has more than 4000 reviews in Jan 2020. He made claim that my gaming laptop and charger was missing and charge back me. Everything else was in the package. I believe he took them out then took pictures of it and then open up a case which i lost.eBay refused to help me and told me to go to PayPal. PayPal also just yesterday favor the buyer and wont help me out at all.USPS said since he send the item back to me cause eBay told him to, i cant claim insurance no more. I have receipt of the shipping with the weight but doesn't help. If your selling on eBay go somewhere else. There will be no help for you if you get scammed. DO NOT TRUST tech2upcrepair. HE IS A SCAMMER!”

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Posted 6 years ago

“Buyer Beware!! Both seller & eBay Customer Service seem to be scammers! My money was taken, but I never received 2 of my purchases or refunds!! After opening a case w/eBay, just those 2 purchases mysteriously were deleted from my purchase history! BUYER BEWARE!!!!”

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Posted 6 years ago

“Many of the sellers are very poor, do not receive the item - if you do & need to return, the seller ignores you. Customer Services at ebay is very poor, should you have an issue then report it to Paypal or, even better, your card issuer. Choose Amazon over Ebay.”

Helpful Report

Posted 6 years ago

Ebay is rated 3.1 based on 4,173 reviews