Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,561 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 10,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 14th October 2025

437

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steam knobs listed to fit my Gaggia Classic espresso machine and purchased are to large and will not fit.”

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Posted 5 years ago

“If a product is listed as in stock on an e-commerce website, I expect it to be delivered in a reasonable time. But half of my order wasn't shipped, with no explanation until I wrote to ask (we're getting it from the warehouse and we'll send it next week), and then another email over a week later saying they were having trouble getting the product. So why did they sell it to me? Why did they say they had it in another warehouse and would send it? Why haven't they given me a delivery date promise, or offered to cancel/refund? I understand these are crazy times, but man, it's **coffee** equipment. The other half of my order came promptly and was as expected, so that was good.”

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Posted 5 years ago

“EP did great. Product broke on first use.”

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Posted 5 years ago

“I requested a small diameter thread size. Expresso Parts sent the larger diameter one and it won’t fit or work.”

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Posted 5 years ago

“FedEx is the worst. They were supposed to deliver 3 days ago. Then they rescheduled for tomorrow. Then they rescheduled for today. Today, they rescheduled for Wednesday. Either it’s lost, or it will show up destroyed...”

Helpful Report

Posted 5 years ago

Espresso Parts is rated 4.8 based on 10,561 reviews