Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.80

4.8 Rating 11,344 Reviews

95 %

of reviewers recommend Espresso Parts

4.8

Based on 11,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Espresso Parts 5 star review on 15th March 2026

Anonymous

Espresso Parts 5 star review on 6th March 2026

Kimberly Tuchrello

Espresso Parts 5 star review on 19th February 2026

WICK BEAVERS

453

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generally, we've have good luck ordering from Espresso Parts. This time, while our part was in-stock when I ordered it, I found out later it was back ordered as they had oversold from their website. When I called to get the status, they promised it in 4 days. After 6 days I had not received it. Called again and it was still on back order. I ordered from another company and got it within 2 days. If you've ever gone without an espresso grinder in your coffee shop, you'll understand how this was so frustrating.”

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Posted 5 years ago

“I was supposed to receive my order on 9/21. Today is 9/23 I am still waiting for my package.”

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Posted 5 years ago

“USPS reports returning package to office due to incomplete address. Have been waiting for > 7 days for items.”

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Posted 5 years ago

“I was told I would receive my order on September 9th, today is the 11th and i still do not have my order”

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Posted 5 years ago

“Part I was told would work, did not.”

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Posted 5 years ago

“Steam knobs listed to fit my Gaggia Classic espresso machine and purchased are to large and will not fit.”

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Posted 5 years ago

“If a product is listed as in stock on an e-commerce website, I expect it to be delivered in a reasonable time. But half of my order wasn't shipped, with no explanation until I wrote to ask (we're getting it from the warehouse and we'll send it next week), and then another email over a week later saying they were having trouble getting the product. So why did they sell it to me? Why did they say they had it in another warehouse and would send it? Why haven't they given me a delivery date promise, or offered to cancel/refund? I understand these are crazy times, but man, it's **coffee** equipment. The other half of my order came promptly and was as expected, so that was good.”

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Posted 5 years ago

“EP did great. Product broke on first use.”

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Posted 5 years ago

“I requested a small diameter thread size. Expresso Parts sent the larger diameter one and it won’t fit or work.”

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Posted 6 years ago

“FedEx is the worst. They were supposed to deliver 3 days ago. Then they rescheduled for tomorrow. Then they rescheduled for today. Today, they rescheduled for Wednesday. Either it’s lost, or it will show up destroyed...”

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Posted 6 years ago

Espresso Parts is rated 4.8 based on 11,344 reviews