The Fresh Chile Company Reviews

Name: The Fresh Chile Company
Address: 320 E. Wyatt Dr. STE C, Las Cruces
Rating: 4.83

4.8 Rating 5,536 Reviews

96 %

of reviewers recommend The Fresh Chile Company

Visit Website

Phone:

5758008284

Email:

service@freshchileco.com

Location:

320 E. Wyatt Dr. STE C
Las Cruces
88001

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The Fresh Chile Company 1 star review on 31st May 2025

Kate Marcus

The Fresh Chile Company 1 star review on 21st January 2025

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The Fresh Chile Company 5 star review on 22nd April 2021

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Thomas Simko

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The freshest most delicious chilies you can get. I got both Green in Medium, Red/Green in Hot and also Medium. This is my second order and will be ordering again and again.”

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Posted 6 years ago

“Love the red & green chile!”

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Posted 6 years ago

“The green is my favorite. Well worth the wait while you got it up and running. Looking forward to the green chile pistachios!”

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Posted 6 years ago

“As a first time customer i was very pleased .”

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Posted 6 years ago

“Chile arrived fresh and delicious! Will order again!”

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Posted 6 years ago

“Excellent products, perfect packaging and the orders are filled on a timely basis.”

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Posted 6 years ago

“It is all very good , the Honey is Excellent, I got all Three peppers .they are Excellent also.”

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Posted 6 years ago

“Ordering was super easy. I received my little rista wreath, with no damage. The chile sauce came a while later, but it is worth the wait. Used to live in El Paso and we definitely miss the chile season of Southern New Mexico. I will definitely be ordering from the Fresh Chile Company in the near future. Christmas is coming after all.”

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Posted 6 years ago

“Fantastic company. I had some damage when I received my order. I contacted them and explained what happened. They immediately took care of everything right away. Great company and excellent customer service. Will definitely continue to buy my products from them.”

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Posted 6 years ago

“My shipment (order placed 8/30/19) was returned by UPS (10/22/19) because of damage in transit. I'm currently waiting for my replacement order to be shipped. Laura does an excellent job with customer service, but I think she needs a little help. The owners should get together with Uline and design some new packaging to minimize in transit damage. Based on reading these reviews, breakage is just too common of an occurrence. #callULINE”

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Posted 6 years ago

“After a two mpnth wait we finally received one of the three jars on our order. no indication that it would take in excess of two months to receive these products and no email to say they were behind in their shipping.”

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Posted 6 years ago

Hi, Richard, We sincerely apologize for the delay you experienced with your order. We outgrew our old production facility this past year and worked hard all summer to get our brand new state-of-the-art facility up and running. As you can imagine, there were some delays with its completion, which set us a little behind our expectations for producing sauces. We tried to be clear when folks were ordering that they were placing pre-orders on these certain products, and deeply apologize if, for some reason, this wasn’t made clear for you when you made your purchase. Now that we're up and running in our new facility, we're able to ship orders much more quickly. Warmly, The Fresh Chile Company

Posted 6 years ago

“slow shipping. broken jar. GREAT CHILE though”

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Posted 6 years ago

Hi, Nicolas, We apologize for the delay in shipping due to a high volume of orders to fill. Regarding the jar broken in transit, please contact our customer service at 575-800-8284 or service@freshchileco.com so we can make sure you're taken care of. Warmly, The Fresh Chile Company

Posted 6 years ago

“Waited all year for the delicious green hatch chile to be harvested and it was worth the wait! The products are so tasty, flavors are not to hit but just right on the spice. Enjoy.”

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Posted 6 years ago

“The best green Chile's, great service and price”

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Posted 6 years ago

“the green and red chili that you produce is the best i've ever eaten.....i use it on tacos, burritos, in my chili, on eggs and in many other recipes. your customer service is top notch......i'm glad i found you....thanks....mike”

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Posted 6 years ago

“Excellent service and tasty products.”

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Posted 6 years ago

“Always makes my day when my chile order arrives thank you for my orders always yummy ❤️”

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Posted 6 years ago

“Sauces, fresh chili and customer service are all outstanding. I will be back to buy more next year! a satisfied customer in California.”

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Posted 6 years ago

“This is the best tasting Chile. I have used it on everything. Made Chile soup and it came out delicious. Best customer service. Customer for life.”

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Posted 6 years ago

“The flavor is has good has you can get. Heat is just right so that most folks can eat it with no burn out.”

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Posted 6 years ago

The Fresh Chile Company is rated 4.8 based on 5,536 reviews