Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,011 Reviews

88 %

of reviewers recommend Furniture 123

4.5

Based on 6,011 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service, product delivery perfectly wrapped and in perfect condition. The best packaging of large items I have ever seen. Definitely shop with them again. Very pleased”

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Posted 6 years ago

“Have not built yet due to covid 19 and requires two people to put together stil boxed till then”

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Posted 6 years ago

“Fast delivery. Item was as expected. Quality was as expected”

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Posted 6 years ago

“Excellent service and product”

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Posted 6 years ago

“Lovely Console Table, there was a slight scratch on it when it arrived..Nothing too noticeable..I’m really happy with it, looks great in the hallway. Delivery time was pretty long, luckily I wasn’t in a hurry to receive it.”

Furniture 123 4 star review on 2nd June 2020

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Posted 6 years ago

“Very fast delivery, and products as expected. Not excellent quality furniture but definitely value for money.”

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Posted 6 years ago

“Really pleases with the Rattan patio set i ordered ordered 2 pm was here as promised the next day nice set for the patio to relax and have a meal outside in this beautiful weather will order again from here”

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Posted 6 years ago

“Amazing beautiful true likeness to picture of product. Brought for my Daughters bedroom. She is a very happy girl. Great quality product and great value. Arrived when stated and kept up to date with delivery progress.”

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Posted 6 years ago

“I am very pleased with my drop leaf dinning table,as I only have a small space in the kitchen it is just perfect.”

Furniture 123 5 star review on 1st June 2020

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Posted 6 years ago

“Good service quick delivery item in good condition and as described.”

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Posted 6 years ago

“Excellent VFM, solid, attractive and a great price.”

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Posted 6 years ago

“Easy to order, beautiful quality exactly as seen in the picture, quick delivery brilliant service love everything about the beautiful chairs.”

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Posted 6 years ago

“Fabulous. Very quick delivery in under a week. Shelving looks great. Wonderful quality and easy to assemble on my own. Looks great beside my oak table.”

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Posted 6 years ago

“Overall positive experience. Product is great and delivery was on time. I just had to remove one star because of the customer support - I tried to call them but I was told they would call me back as the waiting time was over 70 minutes. Unfortunately I didn’t hear back from them. Which is fine, given the current Covid situation we are all in - but I thought I should point this out anyways.”

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Posted 6 years ago

“Great price, kept informed of delivery, and arrived on date they gave, 1st class, would definitely use again, and recommend”

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Posted 6 years ago

“Awful, next day delivery was 2 weeks. After over 10 phone calls blame was passed between shipping company, furniture 123 & their supplier who was shipping directly. Finally after 2 weeks of chasing every single day, they cancelled and re-ordered a new item for me, which should have been issued when I first rung two weeks ago and they identified a problem. The item is not finished greatly and on the front of one draw the paint isn’t even covering the entire panel. But I dare complain or attempt to send this back because god knows how long I’ll be waiting. Furniture123 do not care about their customers & if your order is missing not delayed they will not look into it. They will lie about the reason and just push you away, saying you’ll be contacted in 24-48 hours, which they would but with NO updates. I wasn’t even offered any compensation for this utterly outrageous experience.”

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Posted 6 years ago

“Best price and speedy delivery. The bedframe we bought for our daughter's room is so sturdy, much better value for money than I was expecting.”

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Posted 6 years ago

“Fantastic, speedy delivery and product fabulous addition to our kitchen”

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Posted 6 years ago

“Delivered on time and the bed is very comfortable with the mattress”

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Posted 6 years ago

“Very prompt delivery. No fuss. Lovely product. Reasonably priced. Will defo use 123 again. Many Thanks”

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Posted 6 years ago

Furniture 123 is rated 4.5 based on 6,011 reviews