Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,962 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a corner sofa. It arrived super prompt, with two lovely delivery guys. Absolutely what I’d hoped for. I’d never usually buy a sofa on line, but wasn’t disappointed. Great value and no waiting times.”

Furniture 123 5 star review on 28th May 2020

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Posted 5 years ago

“We ordered 2 bedside cabinets at 8PM and they arrived at 2PM next day.....fantastic service....flat pack furniture but nicer than your average bog standard stuff.”

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Posted 5 years ago

“Decent quality dining chairs at a reasonable price. Super quick delivery considering current circumstances.”

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Posted 5 years ago

“Excellent bed and delivery”

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Posted 5 years ago

“Expected my order to be with me within 2 weeks, that was too long but given current circumstances we all need to be flexible so agreed. The portal tells me I've received my order, on calling I was told my order won't be delivered till 5th July!!! Really disappointed, you should be honest about delivery waiting times. I've seen the same product on ebay sold by furniture 123 that would be delivered in days so what is going on? Really poor service and I feel stuck now as they've taken my money but I don't have the goods I need now!!!! Not sure I'll be buying anything from you again!”

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Posted 5 years ago

“Very happy with the nest of tables at a great price and delivered very quickly”

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Posted 5 years ago

“Really happy. Great value, well constructed, good looking furniture set at a great price! Thank you.”

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Posted 5 years ago

“Absolutely gorgeous table! So easy to asemble and looks lovely in my hallway!”

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Posted 5 years ago

“Thank you Furniture 123, you were great”

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Posted 5 years ago

“On time delivery Worth for the prices”

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Posted 5 years ago

“Great quick service & delivery, good value for money”

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Posted 5 years ago

“Easy to use website with very reasonable prices followed up with a swift & prompt delivery service. Can’t fault furniture 123 and will 100% use again.”

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Posted 5 years ago

“very efficient delivery and good quality bed! Would definitely recommend.”

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Posted 5 years ago

“So pleased that I have found this company ..The quality of my product was good and just what I wanted. I will definitely use this business again. Thank you”

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Posted 5 years ago

“Soooo great”

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Posted 5 years ago

“Quick delivery, no items damaged. Very good table, easy assembly”

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Posted 5 years ago

“Great prompt service, high quality furniture and reasonable price. Will use again!”

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Posted 5 years ago

“Delivery was quick ordered Thursday arrived by xl delivery Monday quick to put together two people 3 hours. Good quality just one misdrill hole on cube. Would definitely recommend”

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Posted 5 years ago

“Impressed by the delivery service, ordered 1 hour 12 mins for next day delivery, the fire was delivered before 13.00 pm, the wife is over the moon with the purchase,”

Furniture 123 5 star review on 27th May 2020

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Posted 5 years ago

“Easy to assemble.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,962 reviews