Fy Reviews

Name: Fy
Rating: 4.39

4.4 Rating 1,877 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

hello@iamfy.co

Write Your review

Tell us how Fy made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service, quality prints. Just bought another one now. Definitely recommended.”

Helpful Report

Posted 6 years ago

“This came to California super fast, packaged beautifully with no damage. The print is beautiful, vibrant, and the frame very nice and well done. My only complaint is that the glass is not glare-free and it's very difficult to view over my dining table. I get bad reflection from the lights. I would have paid extra to get the right kind of glass, but it is not offered. This part is very disappointing because it's very hard to see the print. I will not buy a framed print again, as convenient and easy as it was.”

Helpful Report

Posted 6 years ago

“Great products and customer service, but, very poor experience with delivery due to the Courier company. Would order more if Courier company was reliable.”

Helpful Report

Posted 6 years ago

“My house is covered in prints from Fy - and my wishlist grows by the day. Fab range and quality, quick free postage, great prices. Just my cup of tea!”

Helpful Report

Posted 6 years ago

“My first time buying a print so much to choose from I love lots of stuff it was the hardest part ! When it arrived I was really happy with it ,the frame and glass look 1st class it was well packed too and came in 48 hours which for me living on a Scottish island ..doesn’t happen that often ! I wouldn’t shop anywhere else now ! Delighted 😃”

Helpful Report

Posted 6 years ago

“I absolutely love Fy! I’ve completely revamped my picture wall with all new art prints - it was hard to choose, there are so many I love. There are so many things I love the Fy! website, I wish I had more space at home!”

Helpful Report

Posted 6 years ago

“Lovely print, quick delivery very happy with purchase.”

Helpful Report

Posted 6 years ago

“Affordable, quick delivery, great choice of prints.”

Helpful Report

Posted 6 years ago

“It's a lovely shot, but the print is very faded. Also when measuring remember it has a 2cm border around it. We've got it to fit a frame with a mount... but having the boarder and the mount, looks naff. Nice photo, but disappointing print.”

Helpful Report

Posted 6 years ago

“Worst company I have ever dealt with. This company is a scam! Do not order from here!”

Helpful Report

Posted 6 years ago

Hello, we're sorry to hear you feel this way! I'm not seeing any customer support request from you and we'd love to sort you out and make things better - I will reach out to you personally, please have a look for an email from us. Best, Sabrina from Fy!

Posted 6 years ago

“Disappointed. The image we ordered is pixilated and not as anticipated. Such a shame as it looked lovely online.”

Helpful Report

Posted 6 years ago

“Very efficient, lovely quality products- hassle free”

Helpful Report

Posted 6 years ago

“Service was great, an issue with a return was dealt with smoothly and quickly. Items I have ordered have been of exceptional quality.”

Helpful Report

Posted 6 years ago

“Ordering easy (20% off!); notification of dispatch was fast; questions answered efficiently on live chat at a surprisingly unsociable hour as I recall; and a beautiful quality product!”

Helpful Report

Posted 6 years ago

“Beautiful products, and with a great delivery time! (We ordered the frames from elsewhere to suit other items)”

Helpful Report

Posted 6 years ago

“Ordered myself a beautiful Chaise Lounge single, it was almost £150 cheaper than anywhere else so thought this must be a rip off somewhere, i did call customer services first to check the availability and ask a few questions, they were really helpful, so to be honest i paid via pay-pal thinking that if it was a con i would get my cash back via process. I need not of worried, it arrived within 4 days from Belgium. So no complaints here and will definitely use again.”

Helpful Report

Posted 6 years ago

“My Fy art makes me so happy. And these days, that's not something I take for granted.”

Helpful Report

Posted 6 years ago

“Product damaged, print crumpled in frame, poor quality - contacted customer service who have said they are sending out a new print which I have to replace in the frame so hopefully once I receive it, I’ll then be happy with my purchase”

Helpful Report

Posted 6 years ago

Hello, thanks for providing your feedback and sorry that your order arrived damaged! I can see we've since responded to your support inquiry - please let us know if there's anything else we can do to improve your experience! Best, Sabrina from Fy!

Posted 6 years ago

“Sehr guter Service und zügige Lieferung! Obwohl mein Paket verloren gegangen ist, habe ich schnellen Kontakt zum Customer Service herstellen können und unmittelbar darauf eine neue Lieferung erhalten. Vielen Dank dafür.”

Helpful Report

Posted 6 years ago

“Wonderful print, I bought the 60x80 and am very happy with it! Definitely recommend both the website and the artist! Super quick delivery and awesome price! Frank Roth x Fy Rocks!”

Helpful Report

Posted 6 years ago

Fy is rated 4.4 based on 1,877 reviews