Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,886 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

hello@iamfy.co

Write Your review

Tell us how Fy made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfectly described & shown. Delivered quickly. Perfectly packaged. Great price. What more could anyone want!!”

Helpful Report

Posted 6 years ago

“We found some quirky prints at a reasonable price and the service was great!”

Helpful Report

Posted 6 years ago

“Great product, speedy delivery & friendly staff when contacted. I’m sure I will be ordering again & recommending to friends”

Helpful Report

Posted 6 years ago

“Been waiting over two weeks for delivery with no updates. Email sent but no response and no number to call. Very disappointing”

Helpful Report

Posted 6 years ago

Hi Philip, Sorry to see your order wasn't delivered yet. I can see that it shipped out to you on the 14th of April so it should have been with you by now. We're going to launch an investigation and we'll be reaching out to you now by email to let you know what the next steps are. Kind regards, The Fy! Team

Posted 6 years ago

“Fantastic customer service! Very polite and responded proffessionaly with all my questions. Thank you again.”

Helpful Report

Posted 6 years ago

“Exactly how it looked on the site but even better in person! Great color, clean lines, nothing sheer as far as printing goes. Cant wait to hang it up!”

Helpful Report

Posted 6 years ago

“I was really looking forward to receiving the two prints I ordered, but was really disappointed with the print quality of one of them.”

Helpful Report

Posted 6 years ago

Hi Kim, Really sorry to hear that one of the prints ordered didn't meet your expectations. Usually, our customers are delighted with the prints they've ordered, so we'd love to find out more. I've sent you an email outlining the next steps. Looking forward to your reply :) Kind regards, The Fy! Team

Posted 6 years ago

“Lack in delivery, response and acknowledgement. I have ordered two items and both deliveries and communication has been awful.”

Helpful Report

Posted 6 years ago

Hello, thanks for providing us with your feedback, we're so sorry to read this! Due to a high influx of print orders and the current situation, our print orders have been delayed - we're sorry this wasn't apparent at the time of ordering. We've just followed up personally about this - please let us know if there's anything else we can do to help! Best, Sabrina from Fy!

Posted 6 years ago

“Super kind people. It’s hard to find genuine business owners but they definitely are. all there stuff is so cute, prompt with messaging back and can’t wait to buy from them again”

Helpful Report

Posted 6 years ago

“Quick service, quality prints. Just bought another one now. Definitely recommended.”

Helpful Report

Posted 6 years ago

“This came to California super fast, packaged beautifully with no damage. The print is beautiful, vibrant, and the frame very nice and well done. My only complaint is that the glass is not glare-free and it's very difficult to view over my dining table. I get bad reflection from the lights. I would have paid extra to get the right kind of glass, but it is not offered. This part is very disappointing because it's very hard to see the print. I will not buy a framed print again, as convenient and easy as it was.”

Helpful Report

Posted 6 years ago

“Great products and customer service, but, very poor experience with delivery due to the Courier company. Would order more if Courier company was reliable.”

Helpful Report

Posted 6 years ago

“My house is covered in prints from Fy - and my wishlist grows by the day. Fab range and quality, quick free postage, great prices. Just my cup of tea!”

Helpful Report

Posted 6 years ago

“My first time buying a print so much to choose from I love lots of stuff it was the hardest part ! When it arrived I was really happy with it ,the frame and glass look 1st class it was well packed too and came in 48 hours which for me living on a Scottish island ..doesn’t happen that often ! I wouldn’t shop anywhere else now ! Delighted 😃”

Helpful Report

Posted 6 years ago

“I absolutely love Fy! I’ve completely revamped my picture wall with all new art prints - it was hard to choose, there are so many I love. There are so many things I love the Fy! website, I wish I had more space at home!”

Helpful Report

Posted 6 years ago

“Lovely print, quick delivery very happy with purchase.”

Helpful Report

Posted 6 years ago

“Affordable, quick delivery, great choice of prints.”

Helpful Report

Posted 6 years ago

“It's a lovely shot, but the print is very faded. Also when measuring remember it has a 2cm border around it. We've got it to fit a frame with a mount... but having the boarder and the mount, looks naff. Nice photo, but disappointing print.”

Helpful Report

Posted 6 years ago

“Worst company I have ever dealt with. This company is a scam! Do not order from here!”

Helpful Report

Posted 6 years ago

Hello, we're sorry to hear you feel this way! I'm not seeing any customer support request from you and we'd love to sort you out and make things better - I will reach out to you personally, please have a look for an email from us. Best, Sabrina from Fy!

Posted 6 years ago

“Disappointed. The image we ordered is pixilated and not as anticipated. Such a shame as it looked lovely online.”

Helpful Report

Posted 6 years ago

Fy is rated 4.4 based on 1,886 reviews