Admiral Reviews

Name: Admiral
Rating: 2.58

2.6 Rating 1,672 Reviews

39 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.6

Based on 1,672 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

Visit Website

Write Your review

Tell us how Admiral made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Admiral 1 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They used me for their gain, I was really made to believe was earning while they were just taking money from me. Please stay away from this website, they will trick you. I was able to get help from 𝚂𝚞𝚙𝚛𝚎𝚖𝚎𝚊𝚜𝚜𝚎𝚝𝚜𝚛𝚎𝚌𝚘𝚟𝚎𝚛𝚢.𝚘𝚛𝚐 they helped me get my money back.”

Admiral 2 star review on 14th September 2024

Helpful Report

Posted 7 months ago

“The worst company I've ever dealt with. I hugely regret going for the cheapest option on a price comparison website. I would urge anyone reading this to avoid, and go for the next option.”

Helpful Report

Posted 7 months ago

“"When did scamming become legal?" I completely agree with the question, it feels like many people have asked this recently, especially with how insurance companies seem to operate these days. In particular, Admiral insurance is a prime example of this. If I could give a"zero"rating, I absolutely would, because this practices are nothing short of outrageous. I have recently experienced from being taken a big amount from my account because I hadn't been driving my car. I called to inquire, they told me that I was being charged because I hadn't informed them about my trip abroad. I've never heard of anyone being forced to pay because their car wasn't being driven-it's absolutely ridiculous! "Mr Admiral, if you're going to take my money, at least come up with a better excuse." Has anyone else experienced something like this? Does anyone have suggestions on how to challenge this and fight back? Any advice would be greatly appreciated!”

Helpful Report

Posted 7 months ago

“Dear Admiral Customer Service, I am writing to express my profound disappointment with the way my recent claim has been handled. After being insured with Admiral for the past three years and paying nearly £21,000 in premiums, I expected a much higher standard of service. Unfortunately after 6 weeks Admiral not taking to me I don’t know what reason. They are asking to pay your access fee before we take the for repairs, it was no fault accident my car was parked and lorry damaged my car. my experience with your claims process has been nothing short of frustrating. I was involved in an accident on the 8th of last month, and despite my loyalty to Admiral, the service I have received has been inadequate. I lodged a complaint previously regarding the slow and ineffective handling of my claim, yet no meaningful action was taken. At that point, I was told I had to wait for the third-party liability to be established, which I did, only to experience further delays. Now that the liability has been accepted by the third party, I am shocked that Admiral's response was to simply return the car to me with the instruction to “repair it yourself.” Given my long-standing relationship with Admiral and the fact that this is my first claim, I find this resolution completely unacceptable. I trusted Admiral to manage this claim with the professionalism and efficiency that I assumed would come with a company of your stature. I am appalled by the lack of support and responsiveness throughout this process, and I would like to know what Admiral plans to do to rectify this situation. I look forward to hearing from you at your earliest convenience, as this matter has already caused me considerable inconvenience and stress. Yours sincerely, Saeed Babadi”

Helpful Report

Posted 7 months ago

“Losing crypto online is too rampant these days, and scammers are getting more intelligent. That's why getting a legitimate expert on recovery of stolen crypto is so difficult without having scam experience. Most people have been scammed several times and they give up on their funds. I’m hereby to let all scam victims know that recovery is possible when you contact the right source, am saying this because I was a victim too. Until I read a helpful article talking about recovery I decided to DM (rose__hoover__90__AT__gmail__.__com) because quitters never win, Am glad I made the decision not to give up. indeed not giving up on anything in life will always lead to a better outcome. EMAIL: rose__hoover__90__AT__gmail__.__com WHATSAPP:: +1 __660 __233 __3165.”

Helpful Report

Posted 7 months ago

“Fast efficient and friendly”

Helpful Report

Posted 7 months ago

“Absolutely shocking customer service .We had an accident and 5 days after endless phone calls from us and having to pay for a hire car even though we have courtesy car cover we are still non the closer to getting anything sorted . They have told us so many different versions from the numerous different customer service advisors !! The stress this has caused is beyond belief so avoid at all costs and use another insurance company who are helpful and give you the services you pay for”

Helpful Report

Posted 7 months ago

“Car insurance gave them my details on multiple cars with in the house hold, very quick and professional to provide solutions”

Helpful Report

Posted 7 months ago

“I’ve been a customer with Admiral insurance, and I am very happy with their service. From the start, they offered competitive rates that beat many other companies, saving me a substantial amount on my premiums I appreciate the flexibility they offer in customizing my coverage. They took the time to understand my needs and provided options that were both comprehensive and affordable. The online portal is user-friendly, making it easy to manage my policy and payments. Overall, Admiral insurance has earned my trust, and I highly recommend them to anyone looking for reliable and cost-effective car insurance. They truly go above and beyond for their customers.”

Helpful Report

Posted 7 months ago

“Terrible Experience with Admiral - Auto-Renewal Nightmare I've had an incredibly frustrating experience with Admiral, and I feel compelled to warn others. Opting out of their auto-renewal process is a nightmare. Unlike almost every other online service I've used, Admiral doesn't allow you to simply uncheck a box to opt out of auto-renewal. Instead, you're forced to go through the hassle of contacting a chatbot or, worse, making a phone call. Who has time for that in this day and age? To add insult to injury, if you don't jump through their hoops, they'll double your premium! For such a large company, you'd think they'd operate with more transparency and fairness. This feels like a deliberate attempt to trap customers into paying more. It's incredibly disappointing, and I expected much better from Admiral. Avoid if you value your time and money.”

Helpful Report

Posted 7 months ago

“Awful insurance company Awful insurance company. I passed last year and they quoted £2500 which I paid for the year and got my renewal quote this year which again got paid until they asked me to send my licence information that they had already been sent from year one. They then sent me an email detailing how they had me down as being passed for 3 years instead of one and I had to pay £660 on top of what I’ve paid this year. This was also just set up to all come out of my account at once in 2 weeks. I am a student full time, this type of thing can financially devastate people, especially students with little warning. I think it’s also important to note that I have a 0.9L car and I have no claims.”

Helpful Report

Posted 8 months ago

“I have been trying to help my elderly Aunt with her insurance claim. I have been trying to talk to somebody for over three weeks. I have provided proof that I have POA so I can discuss her affairs and absolutely nobody will speak to me or put me through to someone who can help. Absolutely diabolical customer care.”

Helpful Report

Posted 8 months ago

“Like many people, I was attracted to Admiral by their slick marketing and promises of high returns on investments. They presented themselves as a reputable brokerage with a wide range of financial instruments and a user-friendly platform. I was eager to grow my investment portfolio, and Admiral seemed like the perfect partner to help me achieve my financial goals.After making a few small deposits and seeing some initial gains, I decided to increase my investment with Admiral. Over the course of several weeks, I gradually invested a total of $78,000. Everything seemed fine at first. The platform showed promising returns, and my account manager was constantly in touch, encouraging me to invest more.However, things started to take a turn for the worse when I attempted to withdraw some of my profits. My withdrawal requests were either ignored or met with various excuses. The account manager, who had been so attentive before, suddenly became evasive. I was told that I needed to pay additional fees or taxes before I could access my funds. It was at this point that I realized something was terribly wrong. Despite my best efforts to communicate with Admiral and resolve the issue, it became clear that I had been scammed. My $78,000 was gone, and there was no way I could get it back on my own. The feeling of helplessness was overwhelming. I had worked hard for that money, and seeing it disappear was devastating. In the midst of my despair, I came across Trievals, a company specializing in recovering funds lost to scams and fraudulent brokers. At first, I was skeptical—after all, I had just been scammed and didn’t want to fall victim to another potential fraud. However, after reading positive reviews and testimonials from others who had been in similar situations, I decided to reach out to Trievals for help.From the very beginning, the team at Trievals was professional, empathetic, and highly knowledgeable. They understood the emotional toll that being scammed can take on a person, and they were committed to helping me get my money back. Trievals explained their process in detail, ensuring that I knew what to expect at every stage.They began by conducting a thorough investigation into Admiral and their fraudulent activities. Using their expertise in financial forensics, they were able to trace my funds and gather evidence to build a strong case. Trievals handled all communications with Admiral on my behalf, applying legal pressure where necessary. The process wasn’t quick or easy, but Trievals kept me informed every step of the way. Their persistence paid off, and after several months of hard work, they successfully recovered the full $78,000 that I had lost to Admiral.”

Helpful Report

Posted 8 months ago

“A few months ago, I invested a big amount in an inaccurate site, which later turned into losing my life-saving. Bsbforensic.com did a great job helping me after a big fund scam. The company instructed me on the way to negotiate with all entities in a chain, resulting in a 100% refund I'm thankful to Bsbforensic.com”

Helpful Report

Posted 8 months ago

“Awful awful insurer to deal with Awful awful insurer to deal with. First they never ever get back to you, despite being told on the phone someone would contact me to discuss claim and complaint. Their excuse when I asked them to investigate was they couldn't locate the call recording so they can't comment/investigate. They really can't be bothered. Just got sent a generic letter that looked like a template someone was suppose to delete/select certain parts that person sending didn't even bother to do. Policies totally misleading, they don't honour hire car option that you pay for on the policy. Complaints process a joke. No confidence in them as an insurer, I went with them as they were supposed to give good customer service, but have to say worst service ever from an insurer, never have had any of these issues with other insurance companies/claims. DO NOT use Admiral, you will regret it if you ever have to make a claim, they really do not care about their customers at all.”

Helpful Report

Posted 8 months ago

“Avoid this company at any cost .nothing but scammers I was told thay would pay out on a lost item £200 with out any access then changed there minds & said it was£150 access .this company have tried every possible way to avoid paying us .we are now taking this matter further it’s a horrendous company to deal with .dont give them your business you will regret it if anything goes wrong STAY AWAY. Nothing but lying individuals avoid”

Helpful Report

Posted 8 months ago

“Finally, I can now heave a sigh of relief. Special thanks to Bsbforensic.com .After losing my money to an online investment I did, it felt like all was over for me. Little did I know that my guardian angels would send them my way. Thank you, Bsbforensic.com and your wonderful team, for the work you guys put in to recover my lost $86,000 in ethereum. I am forever grateful.”

Helpful Report

Posted 8 months ago

“Not to bad”

Helpful Report

Posted 8 months ago

“We took out house insurance with them and payed for one year only in advance. Admiral automatically made it an auto renewal policy without letting us know and when the year we payed for ended and no new policy payment was made, they charged a cancellation fee. Seems to have happened to lots of other people online too. I actually tried to pay the cancellation fee when I got the letter but when I called the number I was always put through to someone in India who didn't understand the situation and then hung up. This happened 4 times so I thought it was a scam, especially since I never select auto renewal because they always double the price. Because I tried multiple times to pay, discuss it with someone and was so suspicious it was a scam, I gave up. I've now just had an email through from a debt collector saying I owe money and my credit score has been affected because I haven't payed the fee. Absolute joke. Cheers Admiral for nothing.”

Helpful Report

Posted 8 months ago

“If you have lost money fraudulently to any company, broker or account manager and want to retrieve it, then contact BSBFORENSIC. COM , they will help.”

Helpful Report

Posted 8 months ago

Admiral is rated 2.6 based on 1,672 reviews