“Claim still ongoing. Have not had any updates other than when I called them. Sold my car, got a new one, was given an extortionate price to add to my multi car policy, and an extortionate price for new policy... The online price via a compare site was several hundred pounds cheaper. I went elsewhere and saved over £500 With another company.”
“A very clear and easy transaction. I haven't had to make a claim and I guess this is where you'd really find out if your insurance company is any good or not.”
“I was quoted a great price as I was halfway filling the online form, and customer service rep from admiral (I believe a Welsh Company too!) phoned me saying he could help me complete the form on the telephone. I told him that on my previous insurance that I had a water leak and reported it to them. After talking to my previous insurers about the possibility of making a claim. Which I did not do ( I had the job repaired for £5.00 using my friend who is fully qualified!) After telling the admiral rep this he said he was going to make a record (I could hear him typing in) that would be seen by all insurers and if I remember he added £170 on top of the online quote,, just for me reporting the incident to my insurer without even making a claim! So no I cannot recommend this company to anyone. It was wrong for them to contact me in the middle of completing the online form on your site with a view to increasing the online quote.
Regards”
“Admiral are okay to deal with. Get the impression that they are not the easiest to work for. Sometimes it is unclear where you stand on issues with them.”
