Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online dealing was smooth”

Helpful Report

Posted 1 year ago

Hello, Thanks for taking the time to leave your review. We hope that feedback obtained from reviews such as yours could give us an opportunity to look into any way our overall services could be improved - from the efficiency of our website, how clear you find our policy documentation, to any interactions you may have had with our agents. If your rating of 3-stars is reflective of any of these experiences or if you have further thoughts on how we can improve our services. we would like to hear them. We are available at homereviews@policyexpert.co.uk. Thanks, Peter

Posted 1 year ago

“First impressions very good”

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Posted 1 year ago

“Brilliant easy to use and set up”

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Posted 1 year ago

“Easy to complete and a seemless agreement and very competitive. Comprehensive documents and all seems well sorted.”

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Posted 1 year ago

“Easy to deal with and reasonable premium”

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Posted 1 year ago

“Officer was very kind and helpful”

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Posted 1 year ago

“Easy to use everything done online good value”

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Posted 1 year ago

“Easy to use everything done online good value”

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Posted 1 year ago

“Very competitive prices”

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Posted 1 year ago

“MADACOVI. CO helped me to found this helpful website after i was scammed by many company online, madacovi. co have helped me to get back my money from others scammers before i met GC policy expert. If you are a victim of scammers online as buyers, you can contact madacovi. co for help by filing your case. This is a very helpful website which i found through the help of madacovi. co.”

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Posted 1 year ago

“Thank goodness for reasonable prices for those who never make a claim”

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Posted 1 year ago

“Easy to do especially for someone who’s isn’t good on computers!”

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Posted 1 year ago

“Easy to purchase and reasonably priced”

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Posted 1 year ago

“Very easy site to navigate. Good value for money. A few options available to suit everyone.”

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Posted 1 year ago

“Easy to do especially for someone who’s isn’t good on computers!”

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Posted 1 year ago

“very good value for the price and I am very pleased with all the cover”

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Posted 1 year ago

“Very helpfull”

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Posted 1 year ago

“Reasonable prices for high levels of cover.”

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Posted 1 year ago

“Competitive price”

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Posted 1 year ago

“First time I called spoke to an absolutely lovely man who was so helpful! Unfortunately the second time wasn’t so great…..I even asked to transfer to someone else but the lady I spoke to wouldn’t let me! Terrible customer service and very unhelpful”

Helpful Report

Posted 1 year ago

Hello, Thanks for taking the time to leave us your review. We've reviewed the call you had with our agent and found that there were some issues with the service. Please be assured that the relevant feedback has been passed on to the agent to avoid this from happening in future. We're sorry for the inconvenience this had caused. Should you wish to discuss things further or if there's anything else we can help you with, please get in touch at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews