The Co-operative Insurance Reviews

Name: The Co-operative Insurance
Rating: 3.55

3.6 Rating 700 Reviews

65 %

of reviewers recommend The Co-operative Insurance

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3.6

Based on 700 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

Mr Willis

Anonymous

Anonymous // 01/01/2019

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“it was very easy to get my insurance sort out”

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(Car Insurance) - Posted 9 years ago

“Bought my policy online, but needed to speak to them over my no claims bonus 2 weeks late. Had no problems, call was answered quickly and they were very helpful.”

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(Car Insurance) - Posted 9 years ago

“I had to claim on my house insurance and found there service and response apauling. They didnt call back and i had a problem with my home phone so had to keep using my mobile. Not a happy customer.I would not reccommend”

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Posted 9 years ago

“Sell you insurance and at times of trouble won't even come to the phone, hiding behind underwriters who in turn look for a get out clause. The Cooperative? Uncaring to say the least. Beware!!!”

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Posted 9 years ago

“very efficient. very good”

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(Car Insurance) - Posted 9 years ago

“Service was very good. Easy to understand , good price and would recommend to friends and family.”

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(Car Insurance) - Posted 9 years ago

“I bought car insurance through go compare from co op insurance . It was very competitive and easy to buy”

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(Car Insurance) - Posted 9 years ago

“Quick, with minimum fuss!”

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(Car Insurance) - Posted 9 years ago

“Very easy and quick to be insured no hassles get your own password to get into your account and you can check everything and change any details if you had to great to deal with”

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(Car Insurance) - Posted 9 years ago

“CROOKS - Insured my son`s first car £598.00 deposit got the date a few days out on no claims bonus 9 years never had a claim since driving they said I would have to pay the policy without my no claims because of the error sending my policy up £618.00 there was no compromise what so ever they even said I cannot cancel the policy then apply my no claims a complete bunch of sharks cannot wait until the next 10 months is up and switch to a more reputable company. whenever you send by e-mail a document they say they haven't got it you are constantly chasing them because they just keep sending letters that they are cancelling your policy.”

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Posted 9 years ago

“U where great help quick with my claim thanks very much”

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(Car Insurance) - Posted 9 years ago

“I used this company for my car insurance; upon signing the staff were very helpful. They then cancelled my policy and said that they had notified me on numerous occasions but had failed to. They then failed to acknowledge to own up to any of their mistakes and made the situation even more difficult. If for whatever bizarre reason anyone decides to use tis company, make sure you get all of your policy documents and do whatever you do, do not trust them to get back to you. You are most likely better off using another insurance company”

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Posted 9 years ago

“We will never use this company again! They took £467 deposit for my sons first insurance then applied 3 days later for another £110 and have justified it by saying well you did opt for the payment to come out on the 28th??? Common sense would say not 3 days after and once called they said it was their mistake told me to call back then told me it was my mistake so tough basically!!! Absolute bunch of no good crooks no better than theives. Cannot wait for the year to be up please read very small print or be caught out as well and yes I will be leaving reviews all over the Internet including social media sites so others do not get caught out like this HAPPY NEW YEAR THEIVES”

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Posted 9 years ago

“easy to sort out with a great price”

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(Car Insurance) - Posted 9 years ago

“DO NOT INSURE WITH CIS. Rubbish absolute rubbish. If you need to claim you will find out what i mean. Worst insurance company i have EVER used!!!!!!”

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Posted 9 years ago

“Rang to notify change of address. Initially told the cost would be nil, then it was £3.50 then a further 'admin charge of £15.00 was added total charge £18.50! 2 mins later I received an email telling me to go to their website and download my own documents! What a rip off!”

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Posted 9 years ago

“Very nice and friendly staff easy to under stand best of all a good quote”

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(Car Insurance) - Posted 9 years ago

“It was quick and easy I recommend go compare this is the first time I did and I save a lot of money”

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(Car Insurance) - Posted 9 years ago

“Easy to access and navigate through site. Quick and easy once transferred to insurance company. Plenty of options.”

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(Car Insurance) - Posted 9 years ago

“Yes, I had an accident in September, the third party was at fault, I have paid for legal cover yet my car has not been repaired and I can't find out whether the third party has admitted liability. Also, the approved repairer they suggested to me, from past experience, I know are very poor indeed. (Protec)”

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(Car Insurance) - Posted 9 years ago

The Co-operative Insurance is rated 3.6 based on 700 reviews