Login
Start Free Trial Are you a business? Click Here

Chapter Reviews

5.0 Rating 5,014 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Mark was very friendly, he helped me with all my needs, he explained everything to me. It was a pleasure talking with him.
Helpful Report
Posted 2 months ago
Investigated each plan, compared them side by side, all the pro and cons on the merits and came up this the best plan that suited all my health needs. I was very impressed, happy, pleased with the plan Seth Peters helped me to choose. He is very professional, polite, listened to what l was looking for took me step by step making sure l understood everything, asked if l have and questions or concerns and answered each one to my satisfaction. The price for my plan is everything l was looking for. I am so glad that l called. If anyone is looking for a new health insurance l implore you to call Chapter and they will work diligently with you to get you the right plan for your specific health needs. They will not pressure you into anything. The final decision is always up to you and in your hands.
Helpful Report
Posted 2 months ago
I haven't received my discounts yet because it won't start till next year but if all goes well I'm completely delighted by the savings. Went from $180 a month to $40 a month, that's amazing!! My representative was awesome too, she was patient with me while I had to make sure my doctors were on the plan and easy to understand. I really recommend this service to everyone on Medicare, really, do it! What a huge savings!
Helpful Report
Posted 2 months ago
Jessica was extremely helpful in answering all our questions and addressing our concerns when selecting health insurance. She made the process of switching carriers an easy decision.
Helpful Report
Posted 2 months ago
Scott Smith was wonderful! He was very patient while I asked so many questions and took his time going over several plans and explaining things clearly and throughly. He came up with the best plan for me and I can’t thank him enough for all his help. I am a very satisfied customer and would recommend him to family and friends. He is so knowledgeable and I just can’t express my gratitude. Kuddos to Scott!!!
Helpful Report
Posted 2 months ago
We want to say that Robert Getez went above and beyond to help Thomas and I to get back to the Advantage plan we really liked. I made a mistake and let a sales person talk me into changing and I just didn't feel comfortable about my decision, so I called Chapter. Robert didn't pressure me or make me feel like I was ignorant about such important decisions. I highly recommend Chapter and especially Robert to handle your Medicare needs. Thomas, and Linda Taylor.
Helpful Report
Posted 2 months ago
Great customer service and very quick to answer questions. She was perfect!!
Helpful Report
Posted 2 months ago
WELL SPOKEN, VERY CLEAR, HIGHLY INTELLIGENT- JUST SUPERB EXPERIENCE. The entire encounter was particularly educational and a big help in making a new choice for our health insurance. THANK YOU!
Helpful Report
Posted 2 months ago
Marsh helped me today with getting a Part D Prescription Drug Plan for my Medicare requirement for 2026. I give her 5 stars 💥💥💥💥💥 Thanks so much.🤓
Helpful Report
Posted 2 months ago
Lati Carpenter from Chapter was so helpful, she confirmed what I already thought I was going to choose, but she gave me SO much info that I'd not found in any other place. Thanks Chapter!
Helpful Report
Posted 2 months ago
Stephanie Pham incredible help! Nice to to, you couldn't ask for better help!!!
Helpful Report
Posted 2 months ago
When my husband's and my insurance plan was canceled for in-network status at our doctors and hospital, we had to either pay out-of-network or change insurance companies to keep the same providers. Patrick Marlow at Chapter was excellent to work with us to find a similar plan that did include our doctors and hospital. He was knowledgeable, patient, answered all our questions and never pressured us. Highly recommend.
Helpful Report
Posted 2 months ago
I learned about Chapter through Money Instructor. They said if you want good quality and professional help call chapter. So glad I did. Jonathan McKnight you are an excellent advisor. Explained everything in detail. Went over the different plans, asked what my concerns were and did I understand the plan which was best for me. If you are looking for help that is kind, patient, and knowledgeable, Chapter is it. Thank you so much Mr. McKnight.
Helpful Report
Posted 2 months ago
Tom Fehr was great. Excellent service. Very professional and personable.
Helpful Report
Posted 2 months ago
My agent, Mark Morrissey, is completely helpful in explaining and advising me which plan to take. Very well mannered and polite. I was very happy that I called. I got the number from Ron Yates on You Tube. I will be recommending this number to friends. I would .like to thank Mark again for all of his help and GOD BLESS YOU
Helpful Report
Posted 2 months ago
Riley was extremely helpful and very knowledgeable.
Helpful Report
Posted 2 months ago
My agent, Mark Morrissey was absolutely fabulous helping me successfully decide on a Medicare plan! He was patient, polite, easy to understand, & extremely knowledgeable. I'm so grateful for his help.
Helpful Report
Posted 2 months ago
Great job Very professional Knew what we were looking for
Helpful Report
Posted 2 months ago
When my dad's Medicare PPO ended its contract with the hospital and doctors who had been caring for him, I was devastated and overwhelmed. With his complicated medical history, consistent care and monitoring are essential, and I was worried about being able to afford a new plan. That’s when Seth Peters, Licensed Medicare Advisor, stepped in and truly made a difference. Seth took the time to carefully review every detail of my dad’s situation—each doctor, hospital, medical practice, and medication. He didn’t just offer a generic recommendation; he thoroughly researched and found a better Medicare PPO plan that not only kept my dad with the doctors he needs but also lowered his premium and deductible. Before connecting with Seth, I had asked another Medicare advocate for advice and was told that “most plans are the same” and that I should just stay with the one we had. I now know that couldn’t be further from the truth. Seth Peters went above and beyond—he paid attention to the details and cared enough to find a plan that truly fit my dad’s needs. I’m incredibly grateful. I believe God took a stressful situation and turned it into a blessing through Seth’s help. If you need Medicare guidance from someone knowledgeable, genuine, and patient—call Seth Peters at 623-246-5963. He made a difficult process simple and gave us peace of mind.
Helpful Report
Posted 2 months ago
Cordell Ervin was superlative. It would be impossible to write how much I appreciated his professionalism, empathy and clarity. I will let my friends know about him. Jeff Zinn.
Helpful Report
Posted 2 months ago
Chapter is rated 5.0 based on 5,014 reviews