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Chapter Reviews

5.0 Rating 5,014 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Patrick Marlow! He did a great job in providing the needed info on competitive replacement plans. He was knowledgeable and patient - a great combination! Aubrey
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Posted 2 months ago
Mr. Tarek was extremely helpful and informative in providing the best options when choosing which Medicare plan would better suited for me.
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Posted 2 months ago
Very pleased with Mr. Tom Seamsn’s level of customer service! Helped me jump through hood on variety of plans with patience and diplomacy. Time well spent. If I choose this plan it would be because if him!
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Posted 2 months ago
Found the right Medicare/Advantage plans that best fits my needs, benefits and cost
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Posted 2 months ago
My Chapter representative was patient and thorough while explaining my options and how I could optimize my benefits and minimize my cost.
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Posted 2 months ago
Jono found the perfect plan for me, explaining all the important things, making my choices seem smooth and easy. Thank you!
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Posted 2 months ago
Chapter helped me get a better plan to go with my Medicare on January 1 2026. And if I had not called Chapter I would have not known that united health care would had been dropped. Thank goodness I called now I'm set for January 1st 2026 with my new plan to go with my Medicare. Thank you Chapter
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Posted 2 months ago
Scott Smith was great in providing me with clear answers in my search for a new health provider. He answered all my questions and concerns with precise facts and definitions. He provided comparisons between plans based on my specific needs so I could make a well informed decision. Outstanding customer service! I will be referring him to others. Thank you
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Posted 2 months ago
Alexis was so patience, kind and knowledgeable.
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Posted 2 months ago
This gentleman was aces on his services go Jayson
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Posted 2 months ago
Robert knew exactly the plan that fits best with my needs. He was knowledgeable, efficient, and very pleasant. He made the process go quickly and smoothly. Thanks Robert!
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Posted 2 months ago
Fantastic service, very thoroughly knowledgeable on all available Medicare plan options. A excellent choice to review your options and find a better plan
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Posted 2 months ago
I had the pleasure of speaking with Toni today at Chapter. Toni knew right away the plan that would benefit me better than the plan I had this past year and how it would save me money. She was extremely knowledgeable about all aspects of Medicare and explained the details to me so that I easily understood the coverage. Toni was polite, very kind, and patient with me during this process. I look forward to speaking with her again in the future. Thank you, Toni!
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Posted 2 months ago
Thank you dr. Ed for referring us to Chapter! I called and Steve picked up the phone right away. Steve was so helpful and nice I appreciate his help. Thank you so much Steve!!
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Posted 2 months ago
Kai smalls was great and helped me with most of my questions and drugs also was very helpful in every way it helped me alot for the new year 🙂 ty
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Posted 2 months ago
Jason Kim was very professional.Jason took much time with me.I appreciate his knowledge of all my question and on health care.I recommend Jason Kim to anyone who needs that extra understanding and care.Thank you Jason,I appreciate you!!Take care!!
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Posted 2 months ago
Very helpful and respectful. Best experience I ever had from an agent. Thank you and have a blessed day.
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Posted 2 months ago
Dana Loesch and Dave Ramsey recommend company and they were correct. Scott was great in finding plan that fulfilled all my needs
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Posted 2 months ago
Mark was really helpful!
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Posted 2 months ago
Mark was a delight to work with. He was very knowledgeable, thorough, and compassionate to my situation.. He did the footwork to find the best plan for my needs. I would recommend him and Chapter to anyone needing advice on choosing a great Medicare plan.
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Posted 2 months ago
Chapter is rated 5.0 based on 5,014 reviews