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Chapter Reviews

5.0 Rating 5,014 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Kim Hanzlik called and gave the me the nicest time sign for Humana I needed! I felt safe and confident in changing to the new plan! I understood all! Kim went over several times! I’m telling all my people about her to help them! Great company
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Posted 2 months ago
Jason was so kind and very helpful!! He found the perfect plan for me!!
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Posted 2 months ago
My agent, Melissa was so helpful and a pleasure to talk with
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Posted 2 months ago
My agent, Doug Hall, was very efficient and helpful. He assisted me in changing my Medicare supplement plan and I saved some money. I’m very happy.
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Posted 2 months ago
Well, I happen to be watching TV and was informed on this on a commercial and I’m very much interested thanks. Medias Touch network.
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Posted 2 months ago
Jaclyn Green listened to our concerns, provided guidance and assurance that all of our options were evaluated and individualized to meet our health care needs. Thank you Jaclyn & Chapter.Cheers!!
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Posted 2 months ago
Jessica Betz helped us with our decision to choose a new insurance provider. Jessica was very knowledgeable and provided us with all the necessary information to make our choice. She is an asset to Chapter and did a fantastic job for us. Thank you Jessica.
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Posted 2 months ago
Melissa Spencer was extremely helpful, professional and informed. She helped us thru the entire process and we're definitely going to recommend her and Chapter to our friends and family.
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Posted 2 months ago
Tyler Wason is wonderful. He is the first insurance person I have dealt with that CLEARLY explained what was covered and how much every co-pay was. He did his explanations in language that was easy to understand and perfectly clear. He is a great person to represent your organization. Give him a raise so you don’t lose him. He is perfect for this position. I was lucky to get him.
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Posted 2 months ago
Vincent was very professional and knowledgeable. He was able to provide me with an option that will reduce my premium.
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Posted 2 months ago
Awesome Representative ! Very informative And helpful I enjoyed the conversation and enrolled.
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Posted 2 months ago
Mark Morrissey provided exceptional service and patience in explaining all benefits. I was very pleased with the results.
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Posted 2 months ago
Jason Kim was awesome he explained things that I thought was in my best interest,affordable and spoke in terms that I could understand!! Absolutely Awesome!!
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Posted 2 months ago
Well worth making the call. Friendly, patient and courteous service with a knowledgeable representative. Some plan savings realized by making the call. This is fantastic
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Posted 2 months ago
Robert Getz was terrific in asking questions and listening to us. He found a plan that we believe will provide good coverage for us. I strongly recommend him and did speak of his service over the weekend to several other older adults who are looking at medicare in 2026. We were frustrated with your appointment service, however. We had a 3pm appointment and no one ever called. I had spent 90 mins on hold in the morning. I was happy I had a second number to call and when I did we got through to Robert in about 5min. Our time with him redeemed the whole experience with Chapter!
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Posted 2 months ago
Steve Bowman was wonderful and answered all of our questions. He found the perfect plan and was incredibly helpful throughout the entire process!
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Posted 2 months ago
Sarah answered all our questions and guided us to the best plan that meets our needs.
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Posted 2 months ago
Scott Smith walked us through all of our option's !He explained, with great detail, different plans. We will be recommending him to our friends and family. Thank you Scott!
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Posted 2 months ago
Thank you to Chapter for assisting and.helping us to find the best Medicare advantage plan for 2026. Mr. Mark Morissey was kind, helpful, and well informed He encouraged both me and my husband any question we need an answer to. IWe are glad to know about Chapter. Thank you.
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Posted 2 months ago
Tyler was very personable and fully researched all options for a health care plan for us. He answered all our questions and listened to what we needed and wanted.
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Posted 2 months ago
Chapter is rated 5.0 based on 5,014 reviews