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Chapter Reviews

5.0 Rating 3,043 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Dianna was very helpful with the Medicare process. She made a stressful event very easy. Thanks again Dianna
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Posted 6 months ago
Thank You Miss Toni for all you did for me today regarding the change from Humana to United Healthcare. I appreciated your time and patience explaining everything to me so I could make an informed decision on this change. I'm looking forward to my new plan! You rock BIG Miss Toni!!!! :)
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Posted 6 months ago
Jonathan was great. He walked me through the process thoroughly and made it understandable. Excellent service!
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Posted 6 months ago
Stephanie D was very patient helpful and supportive of me. She sent me plans to look at and gave me time to review and think about each plan, she never pressured me for my decision on which plan I was thinking of taking.
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Posted 6 months ago
Jonathan was extremely knowledgeable and helpful. Thanks
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Posted 6 months ago
Great service in an easy to understand way.
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Posted 6 months ago
Daniel Cheeseman was clear and concise. I appreciated his assistance.
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Posted 6 months ago
Such a relief for me -- in one visit! -- to not only get help in understanding my options, but also in making a decision, pulling the trigger, and completing the entire process. Such a weight off my shoulders. Jonathan was extra-patient and more-than-willing to get into the weeds with the details if I needed them.
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Posted 6 months ago
Great service and through comparisons of plans.
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Posted 6 months ago
Very helpful! Systematic review and answered all of my questions.
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Posted 6 months ago
Chloe was amazing! She was so patient and delivered all the information we needed to make our choice for my Dad's coverage.
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Posted 6 months ago
First experience using this company. Daniel Cheeseman was excellent in everything! Very kind and so patient in explaining the Humana program to my Mom. Definitely recommend!
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Posted 6 months ago
Jonathan McKnight a sales representative did an amazing job for us. He explained everything.
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Posted 6 months ago
Great glad we talked to Johnaton.
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Posted 6 months ago
OMG ~~ I must have had a Guardian Angel on my shoulder when I placed the call to Chapter and JAMES DUNLAP answered the phone. I was very upset when we were notified of the possibility that Aetna and Trinity Health St. Mary’s Hospital may not reach a contract agreement for the coming year. James put all of my worries and concerns to rest. His approach was that of a concerned family member. He secured all necessary information from us, investigated all options for my husband and myself, presented them to us and answered all of our questions. It was very obvious that James is extremely knowledgeable and very, very good at his job. He took a very stressful scenario off of my plate and actually made it a pleasant experience. We are very happy with our chosen Health plan for 2025. Thank you James.
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Posted 6 months ago
I am so grateful to have the good fortune of being helped by Alexandra. She is extremely knowledgeable, efficient, and an absolute pleasure to talk with. I feel confident that the plan I enrolled in was the best choice available to me in my zip code. Alex was sincerely invested in my welfare. She was as happy as I was that my new plan would save me money and offer me more choices of doctors. Thank you so much Alex!
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Posted 6 months ago
Great work outstanding highly recommended 👌!!!
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Posted 6 months ago
Medicare is so confusing and Justin Curry made it very easy to understand and helped me make the best choice of coverage for the lowest price. He was kind, courteous and knowledgeable. I so appreciate his help and will definitely use Chapter again. Thank you so much.
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Posted 6 months ago
I am very thankful with WILLIAM DEAN as the advisor for going the extra mile going beyond his hours of work to search for plans for my parents and he did it with willingness, passion and a smile in his voice and very knowledgeable. now days we need people like him. he help my parents find the best plan for them. Thank you William
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Posted 6 months ago
The help that Stephen Hamel gave my wife and I was nothing short of wonderful. He answered our questions, and helped us sign up for the proper Rx plan after 10 years of paying way too much for another plan and not getting any help from our current agent. I will be switching my Plan F agent to Chapter also. Thanks Stephen
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Posted 6 months ago
Chapter is rated 5.0 based on 3,043 reviews