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Chapter Reviews

5.0 Rating 5,014 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Today I had a great conversation with Derek, who helped me review my current Medicare plan. He listened so respectfully to what I had to say, and he provided great insight into choosing a better plan based on my lifestyle and preferences. What I really appreciated was how easy it was to communicate with him. For having to make what I consider a big decision in my life Derek was instrumental in helping me do so. I am grateful for the time he took to talk with me!
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Posted 2 months ago
My husband, renewing, and I, new to Medicare, were fortunate to work with Jaclyn (Medigap) and Venus (Part D) and they were both just excellent! They were patient, informative and professional. They took the time to answer all our questions and to research what they thought was best for both of us and then send detailed instructions on next steps. We are all set up and it was really stress fee. Based on this experience, a 5 star for Chapter!!
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Posted 2 months ago
Jason was very informative and helpful in answering all my concerns>
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Posted 2 months ago
Riley was very patient with me and my husband.His knowledge of the plans made every thought and questions less worrisome. Besides that he laughed at my so called humor. Signing up was a breeze. Thank You Riley The Flanagans
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Posted 2 months ago
Chapter is a great company. Alexis Marlow was terrific. She help me so much to understand all my options and get the best coverage for the best price that worked for me. I would highly recommend this company.
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Posted 2 months ago
Everything was explained to us.He researched every doctor and hospital we have used to identify if they were in network, as well as our prescriptions. We felt very comfortable with our decision after speaking with him.
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Posted 2 months ago
Geoffrey Feen was very personable and knowledgeable. Please retain him for 2027 and beyond! Thank you for being on YouTube with Dr Ed… that was so important… because I found you! Thank you again,
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Posted 2 months ago
Josh is by far the best. I've spoken to other companies over the years and they didn't have the expertise and patience that Josh has. I was able to sign up at the end of the call which was comforting knowing that I would have coverage in 2026. I just called 3 people to share Josh's information hoping he can help them. I am so glad that I stumbled on Ed Weir's videos last year. He and his staff provide up-to-date information and allows the public to ask questions about Americas terribly complicated health insurance. Thank you Chapter!
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Posted 2 months ago
OMGOSH Shannon is an ACE!! So helpful and intelligent with all the options and details with these plans. Not sure how she does it but so well informed and explains all the issues that may affect my decision on a plan. Made me feel comfortable in my decision. 👍🏽
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Posted 2 months ago
This group was SO helpful, patient, knowledgeable and worthwhile. I had to change healthcare plans and it made the whole process much easier.
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Posted 2 months ago
Meidas Touch's Facebook recommendation led me to Chapter. Courtney did a wonderful job. Her Medicare knowledge was complete, and her advice helped with my decision.
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Posted 2 months ago
Rose was awesome! She helped me through the maze of options and found the perfect provider that fit my budget and needs. Thank you Rose!
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Posted 2 months ago
I can’t say enough about the representative that I spoke with. Jessica. Boeggeman (2342557875). She answered every single one of my questions. She was very polite, had a lot of common sense, and easy to talk to. Real conversation with a real person, not reading off of any type of script. Offered the best solution that will fit my needs. There were no sales or commission involved with this company. An advocate for the people. She sent me all the info. & links I needed to sign up directly. And to call her at any step of the way that I felt I needed your assistance. During our chat, we spoke about companies and some of their customer service representative, in which some companies are less than favorable to talk to. We spoke how she liked her job and the company which she worked for and said that she was treated well. What a difference it makes when an employee feels appreciated. It most certainly reflected in our conversation. This annual process of deciding on a Medicare company every year, with all new changes being put in place can be very daunting to say the least! So Jessica, made this as painless as possible. Give them a call if you need assistance. Good luck to all!
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Posted 2 months ago
Marshall Beall was absolutely amazing. Took time to explain the difference options. We are extremely satisfied
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Posted 2 months ago
Melissa Spencer was my advocate. She was very knowlegeable about the plan that was suitable for my needs, I really appreciated her patience in explaining the details. I am grateful for her assistance. She is a credit to Chapter!
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Posted 2 months ago
I had the pleasure of working with Josh Pedersen to find a Medicare plan for next year. He went out of his way to provide me with visual and auditory information. He was very knowledgeable and kind. He got the job done in reasonable time. Thank you!
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Posted 2 months ago
Richard was very helpful. Answered all my questions, and made me assured, of my choices, that met circumstances. Thank You Richard
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Posted 2 months ago
We can't praise Ari highly enough! Navigating though Medicare options for my elderly mother was confusing and Ari was extremely helpful. He did the legwork, was patient when explaining options and genuinely cared about finding the best plan for Mom. Thank you so much, Ari! You are the best!
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Posted 2 months ago
Rose took time to Listen to what I was looking for and asked all the right questions. Explained everything and options. I truly appreciate her and her professionalism.
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Posted 2 months ago
Very Helpful and knowledgeable. Could not be better.
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Posted 2 months ago
Chapter is rated 5.0 based on 5,014 reviews