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Chapter Reviews

5.0 Rating 3,035 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Helpful and informative. Friendly and seems to enjoy doing his job. Thanks Matt.
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Posted 6 months ago
Spencer Murdock was so helpful on my decision about my health care. Very nice talking to him and kind.
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Posted 6 months ago
Jonathan McKnight has been a godsend in helping my family navigate the complexities of the Medicare system. The drug plan review we did today, was so helpful.
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Posted 6 months ago
Customer service rep Lati presented my choices clearly and answered my questions completely satisfactorily. I felt like I was talking with a friend -- her cordial personality made the interview very pleasant.
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Posted 6 months ago
Michael was very helpful and explained all options available to me. I highly recommend this service.
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Posted 6 months ago
Josh was very helpful and knowledgeable and made it easy for me to.
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Posted 6 months ago
Cat was very helpful finding what I was looking for.
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Posted 6 months ago
I spoke with Alexandra earlier. She was so kind and knowledgeable. I appreciated so much her honesty and her time that she spent on the call with me.
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Posted 6 months ago
I'm new to this & had a great experience signing up for the first time. I can update this when my coverage starts but so far so good!
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Posted 6 months ago
Stan was patient, explaining everything. Gave me step by step information on what to expect after my decision was made.
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Posted 6 months ago
I called Chapter and I was very pleased. I spoke with Josh Peterson and he helped me compare prices on Supplement G and on Part D, prescription. He was knowledgeable, patient and caring in getting the best fit for me. I was dreading this call before I made it but it proved to be a very positive experience and very cost effective. He was also very thorough in checking the plans. I would highly recommend you call Josh with Chapter.
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Posted 6 months ago
I had a very friendly and informative talk with Jonathan McKnight earlier today. He was extremely helpful in walking me through the initial steps on setting up a supplemental plan G, and plan D for my medications. I would absolutely recommend him to my friends when they need assistance on their starting their Medicare planing.
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Posted 6 months ago
James was fantastic! He went over every aspect, & has found us a MUCH better fit. We will be saving lots of money in the future!
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Posted 6 months ago
Very professional and knowledgeable representative. A pleasant experience and all questions answered quickly. New plan selected is significantly lower cost than my previous plan. Surprising in this current economy. I am extremely pleased.
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Posted 6 months ago
Doug was very patient with me; explained everything clearly and answered all my questions. I'm glad to feel good about my choice of medical coverage.
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Posted 6 months ago
Jake was very helpful in comparing plans and we ended up saving money but still having almost the exact coverage. It was a very easy process.
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Posted 6 months ago
Both Justin Curry and Cat Selig were excellent communicators, very clear in their explanations, patient, pleasant, and felt they were very focused on us the whole way in the phone calls. Highly recommend this company.
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Posted 6 months ago
I have been procrastinating trying to figure out all this Medicare stuff. I seen an add on a David Ramsey social media account. And I trust Ramsey so if he’s allowing this add then it must be reputable. So I filled out the info and got a call within 2 min. My representative explained everything and made me feel at ease right away. By the end of the conversation I was signed up for my secondary. It was so simple, and easy to get done. Thank you very much
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Posted 6 months ago
I spoke with Carlos today and he was extremely helpful in finding a new Medicare Advantage Plan for my mother-in-law. Everything went so smoothly and I would recommend this company and him for anyone else's insurance enrollments. I was very impressed when he told me if I ever had any questions at all all I would have to do is call.
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Posted 6 months ago
An easy experience to switch health plans. Very knowledgeable on plans and understood our needs
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Posted 6 months ago
Chapter is rated 5.0 based on 3,035 reviews