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Chapter Reviews

5.0 Rating 5,014 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Wes was very helpful with helping us to find the best solution for our Medicare insurance plan.
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Posted 2 months ago
Scott was great he answered every question that we asked and more.
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Posted 2 months ago
My experience with Stephanie explaining the best option’s in my network was understandably the best. She provided me with what was best for me. She answered my questions and I definitely will be sharing my experience with family and friends.
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Posted 2 months ago
My Chapter advocate Chloe Hart is exceptional. She was patient and attentive. She walked me through my options and 2 hours later, I ended up with the best medical.plan I've ever had. Chapter is fortunate to have such a professional and people person in their staff.
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Posted 2 months ago
My service by James Aston was fantastic! He was extremely helpful and he found me a plan that is going to save me tremendously!!! A five out of five Star rating he deserves!!! Thanks James!!!
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Posted 2 months ago
Melissa is the Best , Had me taken care of in a short time. So great to speak in English and understand her. Thank You.
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Posted 2 months ago
Working with Chapter and representative Richard Brutka was AMAZING! First, he was extremely qualified and listened to my needs before offering multiple options to convert me from Advantage to Supplement. I also reached out several times and every Chapter person, was polite, patient, and very helpful. So refreshing to get top tier service.
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Posted 2 months ago
Melissa Spencer helped me find just the right insurance to meet my needs. She was patient and so understanding of my hearing issues. I am very grateful for her excellent assistance.
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Posted 2 months ago
Austen Mckeithen was very accommodating & knowledgeable & kind & understanding for an old person like me. He gave me the best insurance I can have for my needs as an elderly. I am very thankful I came across Chapter & grateful for all the help and really appreciate what you are all doing. I thank Dr. weir too for the SS help.
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Posted 2 months ago
Ms. Stephanie was wonderful to walk us through finding the right type of insurance for both me and my husband. She was so efficient, prompt, and courteous to listen and support us in making such big decisions as choosing the best medical advantage plans for each of us. She continued to work very late at night just to reach out to her customers and give us peace of mind. She went above and beyond to make sure both of our applications were submitted before dismissing her call. We truly appreciate her for her willingness to see that we got the coverage we needed. Thank you, Ms. Stephanie Pham! Sincerely, Robin and Glenda Dykes
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Posted 2 months ago
All I have to say is he was very patient with me very professional answer all my questions very respectful to me really understanding kind person we need more people like him very kind and respectful understanding person so thank you so much for your help and kindness
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Posted 2 months ago
Mark Morrissey was the best, objectively guiding me though the different insurance options. Thanks.
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Posted 2 months ago
It made my life so much better. Tom Fehr is so helpful, attentive and diligent until he finds the right plan for you. He listens to your needs and concerns. I felt very lucky to have worked with him. Thank you Tom.
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Posted 2 months ago
Megan Govea called me back due to long waiting time. She took my information and found a new Medicare Advantage plan for $0.00 monthly. The whole call only took about 30 minutes to sign up for a different plan that will save me some money. Megan Govea was very pleasant to work with and she explained, what can be very difficult for people to shift through on their own. I will be receiving an information packet and a new insurance card in the next 3 weeks and I have piece of mind that I'm in the best plan for me Thanks to Chapter and the helpful people like Megan Govea.
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Posted 2 months ago
I cannot begin to state how blessed my wife and I are for speaking and receiving advise from Julianne. She is one marvelous lady. She ensures we understand what we are encountering with her clear, considerate and smooth voice having explained the various aspects and issues concerning our application to receive Medicare coverage which is simpler and much more affordable. Here’s our BiG SHOUT OUT for JILANNE! Thank you Ma’am for your sharing your knowledge and expertise with us. You are definitely an angel in disguise. Sincerely and Respectfully yours, Mike Gili.
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Posted 2 months ago
Robert Getz was extremely helpful and knowledgeable. He made a very difficult and confusing time so easy and effortless. I could not have done this change without him. Thank you so much Robert.
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Posted 2 months ago
Robert Getze was a great help to me in finding a plan that suits my needs. He was very knowledgeable answered all my questions and was very pleasant to work with. I am grateful for his excellent help.
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Posted 2 months ago
I had the pleasure of working with Mark to get me a Medicare supplement plan that works for me. Truly grateful for his support.
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Posted 2 months ago
Jessica Boeggeman is the agent I worked with. She was very pleasant and very knowledgeable and was able and willing to answer all of my questions. I would recommend her to anybody who is looking for insurance.
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Posted 2 months ago
John Roman did an awesome job for me
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Posted 2 months ago
Chapter is rated 5.0 based on 5,014 reviews