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Chapter Reviews

5.0 Rating 3,035 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Joshua P. was professional and knowledgeable! Very personable! Felt like I was talking to a trusted friend. Will definitely recommend him to my fellow Medicare eligible families/associates.
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Posted 6 months ago
John Brooks Jr. did a fantastic job setting up a medigap plan for me. I’m a visual person and do better when I see things in writing but he was helping me via the phone and patiently repeated things until I felt I was on the same page. Thanks for your help John.
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Posted 6 months ago
Diana was terrific. She took the time to explain every detail of every aspect of Medicare and all the options available. Everyone knows this can be a nightmare, but Diana made is simple to understand and helped us make the right choices. She is great at her job and very professional....
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Posted 6 months ago
We have found the advice we receive from Chapter to be extremely helpful. They help us make educated decisions about our Medicare needs with confidence and ease.
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Posted 6 months ago
Doug Was very patient. He went over all my medicines, doctors and advised me in the direction I chose..i will recommend you to family and friends needing insurance information....
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Posted 6 months ago
Jonathan was incredibly informative. He also was personable, a good listener and very professional. Give him a raise!
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Posted 6 months ago
Jake expertly explained to me - in comprehensive detail - the complexities and stipulations of the Medicare insurance system in a way that I could digest and understand with minimal effort. As a result, I felt very confident that the policies I elected to enroll in will offer me optimal coverage for the lowest premiums. Thank you Jake!
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Posted 6 months ago
Doug effectively guided me through the information he required from me, and efficiently explained the Plan Benefits to fit my needs. I had felt somewhat unsure about leaving the known, but felt the need for change. He left me feeling very confident about the chosen Plan, the savings, and the seamlessness of the process. My sincere thanks, Linda
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Posted 6 months ago
James assisted me in exploring Medicare plans that would fit my health needs. He was very knowledgeable and explained all the benefits to me so I would understand. I am happy Dave Ramsey partners with Charter. His recommendation is why I called and am so happy I did. I am grateful for the time James spent with me helping me choose the right plan for me. I will definitely refer James and Charter to my friends.
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Posted 6 months ago
Carlos was so helpful and patient. His voice is clear and easy to understand.
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Posted 6 months ago
Doug was excellent to work with. He was very through and willing to help / advise as best he could.
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Posted 6 months ago
Mark was extremely helpful. He throughly explained explained my options based on my needs. I'm very happy with my new plan.
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Posted 6 months ago
Dianna was absolutely a pleasure to work with. She was fast to reply and thorough and we felt no pressure. She gave us time to review our options and made the enrollment process so easy.
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Posted 6 months ago
Kayla Torrey was such an extreme help with finding a new plan for my mom. My mom's condition puts her in a unique position where finding the right plan was complicated. Kayla exceeded expectations and found me a plan that worked for my mom at no additional cost to her. Thank you, Kayla, for helping me and my mom out!!
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Posted 6 months ago
Cathy did a great job of finding me the best plan that met my needs. She was knowledgeable, thorough, patient, friendly, and professional. She helped sift through the various plan details and presented options for me to consider. I really feel grateful to have had her on my side.
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Posted 6 months ago
Doug was a pleasure to work with as I am new Medicare member, he explained everything to me and I am very satisfied with his knowledge and experience. Will definitely refer him to others for help with all their Medicare questions and needs.
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Posted 6 months ago
Leah was just wonderful with answering all my questions and concerns with regard to making some changes this year. Very professional yet also like your friend next door. Would highly recommend Chapter
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Posted 6 months ago
It was sure a privilege working with John. My wife and I knew we were talking with the right one when he said, "I'm going to make you happy." Knowledgeable, and professional. Such a pleasure as well as a blessing to talk to him. He truly made us rejoice.
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Posted 6 months ago
We are so grateful for John help. We explained that James is Stage Five Renal Failure and with his help. James has enrolled a great plan!!! John was very knowledgeable about what plans that would perfect for James. We are well pleased with our decision. We give John and Chapter a five rating!!!
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Posted 6 months ago
The Chapter staff have been amazingly efficient with their guidance through the Medicare plan complexities. Always to the point and thorough. I’m very grateful for their expertise.
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Posted 6 months ago
Chapter is rated 5.0 based on 3,035 reviews