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Chapter Reviews

5.0 Rating 3,034 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
I came to know about Chapter from Dr. Ed on YouTube. I called this morning and spoke to a young lady named Jilly. Jilly gave me invaluable advice and assistance in securing a better Medicare plan for me! She found a plan that not only met my needs but also covered dental implants! That is a true blessing. Jilly’s remarkable patience and dedication in finding the perfect healthcare solution was remarkable! Her efficiency and deep knowledge shone through every step of the process. I am truly grateful for your efforts and expertise. I also want to express my appreciation to Chapter for hiring such a compassionate and knowledgeable advocate. Your support has been a tremendous blessing to me, and I am deeply grateful. I referred my sister to Chapter so that she can get top notch support from the knowledgeable team of dedicated advocators there. Thank you Chapter!
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Posted 6 months ago
I appreciate the professionalism calmness, Mark Used and guiding me through the process of getting signed up with CIGNA
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Posted 6 months ago
Chapter advisor Brooklyn Gates-Carl, delivered amazing service and found a plan that exceeded my expectations. She has also helped my other family members to get plans that will greatly improve their healthcare outcomes. She is a rare gem in customer care. Simply outstanding.
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Posted 6 months ago
Very personable, prepared, efficient representative. Answered my questions and provided options.
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Posted 6 months ago
I stumbled on Chapter on Instagram and reached out because it was connected to Dave Ramsey. My agent is John Brooks and he couldn't have been more helpful. He went through all the details and was open to any questions or hesitations I had. I was leary of doing the transaction online and he walked me through the Chapter and Ramsey site to validate. Yes, I will recommend him to others.
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Posted 6 months ago
Jacklyn Green from Chapter greatly helped me. She found a drug plan that will save me lots of money. She told me exactly how to access the plan and also did a follow up to see if I was accepted by the plan. Excellent customer service!!
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Posted 6 months ago
I'll never use anyone but Ramsey recommended insurances. Jonathan McKnight was helpful, professional, and explained everything in normal language. Thank you so much!
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Posted 6 months ago
Kim spent an hour and a half on the phone with me, patiently explaining how Medicare works, what Supplemental and Advantage plans are for, and she helped me get my elderly mom set up with a new plan, all in that one phone call. She made the whole process very easy, and I'll be calling her back to help get my husband set up with a Medicare plan when he turns 65 in a few months!
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Posted 6 months ago
Chapter always finds the lowest price for me each year. They make it very easy because once you start using them they only need to search for the lowest price. They kept a record of all my prescriptions and their agents are always professional. Couldn't ask for more help than that!
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Posted 6 months ago
Venus was a professional and knowledgeable. She should the care and expertise I needed in finding the best Medicare Dual Advantage Plan available to meet Darrels needs.. Venus provided all necessary disclosure with professionalism and care. Venus was patient with all the questions and answered all that I had. Venus sent all documentation immediately without hesitation. THANK YOU VENUS! I will refer Chapter to friends and family as well as keeping all the contact information available fir next year. Happy holidays to Chapter and their Agents. See you next year! -Darrel & Sue
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Posted 6 months ago
Leah was amazing. She answered all of our questions and we had a lot of them. She gave us all of the possible scenarios and chooses that would work the best for my wife and myself. I would not hesitate giving Leah and Chapters name as our only recommendation to all of our friends and family for their Medicare needs.
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Posted 6 months ago
Keith did a wonderful job on helping me get all my benefits I requested & much more. The “Chapter” is what everyone should use before making any final decisions about Medicare.
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Posted 6 months ago
Venus was a courteous and a knowledgeable insurance agent. She walked me through the Medicare and insurance process answering all my questions. She helped me put at ease all my concerns about insurance choices. Fantastic agent, cudos.
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Posted 6 months ago
Brooklyn did a great job. Explained everything thoroughly & worked to find the best plan. Highly recommend.
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Posted 6 months ago
Cat did a great job explaining all the different plans and helping me get through the application process. I would defiantly recommend Cat Selig and Chapter to anyone looking to apply for a Medicare supplement.
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Posted 6 months ago
I couldn't have asked for better advice, information, responsiveness and overall customer service!
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Posted 6 months ago
Lindsey was very knowledgeable and efficient. He answered all of my questions and provided sound advice about my health care plans for the upcoming year.
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Posted 6 months ago
Doug was incredibly helpful in selecting a new medical plan after my mom's current medicare advantage plan was cancelled. He was clear and efficient with his explanations and very friendly. He took something that seemed very confusing and overwhelming and helped me understand so I could make a decision. Thank you!
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Posted 6 months ago
Andrew (aka: Drew as I called him per his intro greeting) was very polite during the whole time on the call. He kept ensuring me that he had my best interest at heart, assured me that he would find a plan suitable for me, explained every process, every step, every legalistic aspect, asked questions to ensure I understood, listened very attentively; sorted out the best plan for my needs, calmed and soothed my heart when he informed me of my "improperly covered 2025" status and gave me contact details if I needed to ask questions or had concerns for later. Drew did it all so pleasantly and patiently! It may not mean a lot to who/whomever reads this, but in our times right now, the young handle the elderly with little to no respect and patience, at least from what I've encountered. Drew, I truly appreciate you and I can now sleep and rest better! Thank You So Much!
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Posted 6 months ago
We want to express our gratitude to Jaclyn Green for taking such good care of us. Jaclyn was kind, proficient and friendly. She helped us to select a new Medicare advantage plan that perfectly fits our needs. We were truly grateful for her help in making this transition.
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Posted 6 months ago
Chapter is rated 5.0 based on 3,034 reviews