Login
Start Free Trial Are you a business? Click Here

Chapter Reviews

5.0 Rating 5,016 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Doug was knowledgeable, courteous, and efficient. My needs were front and center to him as he guided me through the decision-making process of choosing the best plan for me, presenting the options that were the best for me according to the criteria I laid out for him. I highly recommend Doug.
Helpful Report
Posted 2 months ago
From start to finish, Jasmine was professional, friendly, efficient, and genuinely caring. Incredible service! Outstanding!
Helpful Report
Posted 2 months ago
Seth took the time to listen to my concerns and directed me to the correct plan. Thank you Seth.
Helpful Report
Posted 2 months ago
It was a pleasure to do business with Alex.
Helpful Report
Posted 2 months ago
Had the pleasure of talking to Toni and she helped me understand and get signed up for the best plan for me. So greatfull for her help. Thanks Chapter
Helpful Report
Posted 2 months ago
Jason Kim is a top-notch insurance advisor. He knew the answers to questions that I had not been able to find anywhere else. He is warm and personable and professional. He simplified the very complex and confusing Medicare enrollment process. I very highly recommend him.
Helpful Report
Posted 2 months ago
Melissa Spencer was extremely personable and knowledgeable in helping us navigate the process of finding the best policy and price point. It was a smooth process due to her expertise and attention to detail. Thank you so much!
Helpful Report
Posted 2 months ago
What an experience!!! Working with Richard was a treat. He took all stress off of me. He was patient, kind, knowledgeable, and helpful. He answered all my questions, and got me through this process of looking for new healthcare insurance which can be a convoluted nightmare. he made it a smooth process. Thank you to Chapter and Richard.
Helpful Report
Posted 2 months ago
My experience with Michelle at Chapter was wonderful. She was patient and very knowledgeable. I would recommend Chapter for all who need help with choosing an Medicare insurance company. I also like that they are there for me I'd I have any issues. It's a five star rating from me.
Helpful Report
Posted 2 months ago
Scott Smith was very helpful in helping me to choose a new insurance. Very patient and knowledgeable. Thank you again Scott.
Helpful Report
Posted 2 months ago
Upon trying desperately to figure out Medicare we called Chapter and was wowed by the knowledge, politeness and honesty we received. Brian was definitely the answer we were looking for. Got approved right on the spot with the best coverage and lowest rate!!! What a blessing.
Helpful Report
Posted 2 months ago
The agent, Molly Elliot, took her time explaining all of our options. She was very helpful in an unfamiliar process.
Helpful Report
Posted 2 months ago
Wes was very helpful and very knowledgeable. He presented information clearly nd thoroughly. We were able to find and decide on a great plan quickly. Enrollment was easy. Also the follow-up Email was very clear and helpful. I am so glad I used Chapter to take care of this process.
Helpful Report
Posted 2 months ago
Jason Kim was professional and helpful. He helped me find a plan that suits my needs. He was very nice and comfortable to talk with. Thank you!
Helpful Report
Posted 2 months ago
I am very satisfied with the excellent assist provided by Stephanie Pham. Ms.Pham clearly explained the differences between my 2525 and the plan recommended. She took the time to explain the benefits under the plan I applied for, making sure I understood the plan benefits under the new plan I applied for. She took the to search for a plan that best services my needs and which will allow me to keep my current physicians, and provide me with better benefits while saving me money. I truly appreciate all the help she provided.
Helpful Report
Posted 2 months ago
Bennett Osborne was extremely helpful and took his time with us to give us all the comparison info we needed to meet our goals & needs. It was a pleasure having him help us
Helpful Report
Posted 2 months ago
AWESOME EXPERIENCE!! Megan was soooo helpful and told me about the plan I was in and found a way to SAVE me more money. She was so sweet, helpful and patient. I could have nit had a better experience ANYWHERE!! THANK YOU SOOO VERY MUCH!!!
Helpful Report
Posted 2 months ago
We all want to let Shannon Davis know that we are truly Blessed to have been helped by her. This job is meant for her. She is so knowledgeable about each plan. After she listens to your needs and asks a few questions; you will be discussing the best plan in the world for yourself. Shannon is compassionate and patient. This is a lady that puts her heart into her job. She talks to you just like you are a loving family member. We all felt like we had just been introduced to a close family member that just happens to assist with health insurance. Shannon is an amazing representative that you can believe in
Helpful Report
Posted 2 months ago
Very friendly and helpful individual who helped me pick the best plan that I was looking for. Explained and compared plans and gave me some options to make sure I would enroll with the plan that will work for me. Will definitely recommend to my family and friends!!
Helpful Report
Posted 2 months ago
Chapter's Licensed Medicre Advisor Shannon Davis provided wonderful first-time service for me this past Saturday morning. She stayed on the phone with me for an hour and 15 minutes, explained my Medicare plan options in detail, answered all my questions, and helped me choose and sign up for the best Chapter plan, including a drug plan. We selected: Original Medicare, Parts A & B, with a G Supplement, and Wellcare Value Script PDP. I couldn't have asked for a better health plan advisor.
Helpful Report
Posted 2 months ago
Chapter is rated 5.0 based on 5,016 reviews