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Chapter Reviews

5.0 Rating 3,034 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Thanks to Abe I now have a considerable cheaper Supplemental plan as well as drug plan. He was a pleasure to talk to and explained everything clearly. He helped with the actual sign up, making it super easy for me.
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Posted 6 months ago
Rachel Miller was a delight to work with. She was thorough and she was patient both of which I need as a 75-year-old I became involved with Chapter last year was very pleased with the results then and even more pleased this year.
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Posted 6 months ago
Doug Hall was amazing, I highly recommend him. He made sure that I was aware of certain conditions as well as what zero premium policies were available and helped me pick the one best suited for my situation. Until I made the call today, I was unaware of what I was entitled to get and very happy with the results.
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Posted 6 months ago
Great help…. Thank you very being so very patient and helping me navigate for my health care. Thank you!!
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Posted 6 months ago
Mark did nice job transitioning me to a new plan. Well done!
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Posted 6 months ago
Cathy Selig was very professional and quite helpful. She took the time and never made me feel like just another customer to hurry up to help and be done. She took the time to listen to my questions and concerns as well as fully answering them. She always called back in a timely manner when additional concerns of mine needed an answer. I will strongly recommend her to anyone who asks for a recommendation.
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Posted 6 months ago
Venus provided excellent service in determining Medicare Advantage plan for 2025 based on my particular requirements.
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Posted 6 months ago
Lindsey spoke with my wife and I about our upcoming Medicare options. We had questions and some follow up questions. Not only did Lindsey have a clear, concise presentation plan prepared but he also answered every question and delivered answer very crisply in a way that was easy to understand. We now are prepared as to when we will apply for Medicare as well as which decisions we will make as we enter into our retirement years. What else could he have done? Nothing so thank you Lindsey!
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Posted 6 months ago
Some of the best customer strive I have received in the whole enrollment process. Daniel Cheeseman was amazing! He was patient, knowledgeable, and very understanding. He fixed the mistakes of all the other enrollment services. Definitely a 10/10.. I will definitely use this service again.
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Posted 6 months ago
Diana was very helpful, knowledgeable. and open to all my questions etc. Also explained all the plans I was considering. It was great to essentially have a "personal rep" to work with. She had all the information at her fingertips which was very helpful.
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Posted 6 months ago
I want to thank Justin Curry for ALL the help and time he spent finding me the perfect Health Insurance for my needs. He's the Best
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Posted 6 months ago
Matt Willenborg is my hero. This is my and my husband's first time for signing up for Medicare. He spent more than an hour on the phone with me this evening finding the right coverage based on our medical needs. I, alone, have 5 different doctors and more than 10 prescription medications. My husband was a little easier. Mr. Willenborg was very patient in explaining to me how Medicare works and the plans and supplements to cover what Medicare does not. I'm glad I found this website.
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Posted 6 months ago
My experience with Chapter was very positive, helping me decide which health insurance company I want to have covering me in 2025. All my questions were answered and I have no hesitation in highly recommending Chapter!
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Posted 6 months ago
Wow. I am so impressed with Chapter, and the consultant that I met with, Lindsey Klun. I felt like I was in good hands because he is such a good listener, and so knowledgable about Medicare and all of the available options. Chapter is a young company with an extraordinary, ethical vision for the needs and concerns of their clients. I came out of the meeting expecting to be overwhelmed by a cascade of information, but nothing could be further from the truth. I feel like I amplified my knowledge about Medicare and felt good about the conclusions we had come to. I actually left the meeting smiling, which I would never have expected from a meeting about insurance!
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Posted 6 months ago
Milo was very clear, informative, and patient in answering my questions. He brought up things I did not think to ask about. I liked his easy going manner.
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Posted 6 months ago
Very friendly and willing to help me in whatever way possible.
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Posted 6 months ago
Dave was absolutely great about explaining Medicare supplement options as well as prescription drug plan options, and he made the signup process very easy as well.
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Posted 6 months ago
Lindsey was extremely helpful and knowledgeable. We were very happy with is service.
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Posted 6 months ago
Mr. Hall was very knowledgeable and kind. If you a confused about what to do, please give Chapter a call.
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Posted 6 months ago
Joshua P. was professional and knowledgeable! Very personable! Felt like I was talking to a trusted friend. Will definitely recommend him to my fellow Medicare eligible families/associates.
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Posted 6 months ago
Chapter is rated 5.0 based on 3,034 reviews