Chapter Reviews

Name: Chapter
Rating: 4.95

5.0 Rating 3,035 Reviews

99 %

of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cat was extremely knowledgeable and gave me great comfort in selecting additional plans to compliment Medicare A and B. I will most certainly recommend her and Chapter to my friends and family. Thank you.”

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Posted 6 months ago

“Your representative spent a lot of time coming up with a plan for my specific needs. I could tell he was concerned that I got into the right plan that fits my particular situation. I'm very happy with his efforts, hence the 5 stars. I usually don't give those out.”

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Posted 6 months ago

“Thank you for all your help! So happy to keep all my medical professionals on this new plan! You help make the process easy!”

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Posted 6 months ago

“William was very kind and helpful. I felt like he answered my questions truthfully.”

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Posted 6 months ago

“Michael was very knowledgeable and helpful getting me a Medicare Advantage plan. I would highly recommend him to anyone needing advice on Medicare plans.”

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Posted 6 months ago

“Shannon Davis was amazingly helpful in zeroing in on the best coverage for me, and at savings I had no idea were available. She was just the best and I feel lucky to have dealt with such a friendly and solid professional. Thank you!”

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Posted 6 months ago

“We had a wonderful experience. All our questions were answered fully. We highly recommend this service!”

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Posted 6 months ago

“This is one-stop shopping for our Medicare new policy. We could compare plans and decide with Chapter's help which plan would be best for us. We highly recommend working with Chapter if you need a new policy for Medicare coverage.”

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Posted 6 months ago

“Jonathan is a well informed and organized Medicare advisor. He was very helpful in assisting us in choosing the right plan fo our needs. Additionally we found him to be a good communicator and very pleasant. Thank you Jonathan!”

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Posted 6 months ago

“I am writing this in regard to the outstanding session we had with Stan Gates. I assisted our daughter, Kelly, in getting a replacement, Medicare Advantage Plan for her when her former company had not worked out a deal with Wellspan. At 85 I have had a lot of experience in dealing with agents for me, my wife & Kelly. Never have we walked away with such a sense of relief knowing exactly, to a T, what we were about to enter onto. I had quite a few questions after reading company statements that Stan had sent to us. He did that after spending quite a bit of time helping us review company's Wellspan had suggested to us. Not once did he seam frustrated at all my questions & congratulated me for gaining a great deal of knowledge in such a short two-day time frame. He said, & he very much showed it, that he enjoyed his job. Fantastic person to work with. If for some strange reason we are not satisfied with the company, we signed Kelly up with we would not hesitate to contact Stan Gates for any further assistance we may need in making a change. In reading some reviews below I would say you have an outstanding team that you have put together.”

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Posted 6 months ago

“Noah Wilson provided excellent guidance in directing us to the best Medicare Advantage Plan. He was professional, extremely knowledgeable, and, a very effective communicator. His customer service skills are excellent and we never felt rushed. He ensured that we understood all aspects of the plan we chose and provided his contact information as well as the Chapter Advocates phone number in case we needed any assistance down the road. He also encouraged us to go through this process with him every Fall during open enrollment to ensure we had the best match for the coming year. We feel very fortunate that our EP Wealth Advisor connected us with Chapter. Overall Noah turned a very stressful loss of coverage at the end of the year into a great experience! We will definitely highly recommend our family and friends to Noah and Chapter.”

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Posted 6 months ago

“Cathy Selig was fabulous! She made Medicare supplement selections so simple. I was very confident with her advice and am therefore confident in Chapter. She gave me her direct number if I have any problems and that gives me such peace of mind. I can’t thank her enough for her assistance.”

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Posted 6 months ago

“All three people that have spoken to us have been excellent. They are patient and answered all our questions satisfactorily. We have recommended Chapter to friends.”

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Posted 6 months ago

“My wife and I are so thankful for all the help we received from Chapter in answering our questions and guiding us through this complex process of finding a suitable Healthcare plan that met our individual needs and goals for 2025. Your qualified advisor assigned to us (Leah Rubianes) was knowledgeable, courteous, and patient with us with the many questions we had about choosing a suitable healthcare plan that met our individual needs, and goals during this renewal process.”

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Posted 6 months ago

“Kevin listened to what was important to me in health insurance. He then explained six different possibilities to me and highlighted the differences between them. I did some further follow up. When I next spoke with him I told him the decision I had made. He made no attempt to persuade me to choose anything different. He respected my decision and was very helpful in applying for the plan I chose.”

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Posted 6 months ago

“Abe Finfrock was extremely helpful. He explained everything thoroughly. Answered all my questions. I was very happy with the entire process. Thank you for making the process as painless as possible!”

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Posted 6 months ago

“I would highly recommend Seth Peters for his expertise and professional service. He spent tremendous time to help me locate an ideal plan that I feel worried free for the new year and beyond. Thanks. Phyllis Yokley”

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Posted 6 months ago

“The best there is!!! Thank you!!”

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Posted 6 months ago

“Jonathan was very helpful and informative. I greatly appreciated his help in wading through medicare and what was best for me in terms of what would be cost effective for me. Thank you so much!”

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Posted 6 months ago

“I did a little research on my own and when I contacted Chapter the representative found the same plan I have high on my list. We went through that plan an I decided that was the one. My drug costs look to be a bit higher, but not too much. Brooklyn was very helpful and pleasant.”

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Posted 6 months ago

Chapter is rated 5.0 based on 3,035 reviews