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Chapter Reviews

5.0 Rating 5,014 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Thank you, Jason Kim for making a dreaded conversation so pleasant. I appreciate the detail and thoroughness you put into finding me a more suitable plan. What a relief!
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Posted 2 months ago
I spoke with Megan Govea. She was so nice and provided all the information I needed to make my best choice of Medicare Advantage plans. I highly recommend consulting with them before making decisions regarding your choice of Medicare Advantage plans.
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Posted 2 months ago
Geoffrey was very helpful and knowledgeable made making a decision on what plan to get very easy.
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Posted 2 months ago
Great responsive service
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Posted 2 months ago
Scott was very helpful and kind. He explained everything thoroughly.
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Posted 2 months ago
The agent I spoke with was very helpful, cheerful, and knowledgeable.
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Posted 2 months ago
I just want to give a big shout out and thank you to Jason Kent at Chapter. He called me at 7pm California time (they are very busy this time of year) and had all my concerns taken care of and a new policy that fit my needs in just under 1hr. I was pretty impressed by his knowledge and willingness to work with me even at a late hour. (It had to be even later where he was.) Thank you Jason! By the way. If you're here reading reviews because you're looking for help his #is 347 379-1043 You're welcome
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Posted 2 months ago
Mr. James Ashton, my agent was very polite, extremely patient explaining to me my options, which helped to save me money, as well as having the option to choose doctors and dentist in and out of network. Also, choosing a PPO the majority of my present coverage will not change, which was very satisfying to hear! Thank You, Mr. Ashton
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Posted 2 months ago
Indy was by far the MOST knowledgeable and helpful representative I’ve spoken to regarding my Medicare supplemental insurance decision process. I’m confident I’ve enrolled in the most cost effective option with an A rated company. All of my questions were answered.
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Posted 2 months ago
It was so easy with Mark helping me!Thank you.
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Posted 2 months ago
Derrick was AWESOME! He was very knowledgeable and took the time to answer and research my specific questions and topics. In all we spent almost 1.5 hours on the phone.
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Posted 2 months ago
Chapter rep Mark was very thorough and so knowledgeable about my wants and needs being this is all new to me
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Posted 2 months ago
Loved that they called me when a representative was available! The representative was wonderful. So quick, so easy, and provided me with the best plan. I feel very confident I made the best choice with his assistance. I am actually saving money which is fabulous.
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Posted 2 months ago
It was a pleasure to speak with Toni Aldridge about changing my plan F. Toni saved me $165 a month for the same coverage with a company rated A. She was well-informed, convivial, and patient with my numerous questions. The Chapter was recommended to me by Consumer Reports, so I felt confident with their recommendations.
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Posted 2 months ago
We were dreading the process of finding a new health insurance policy.But Geoffey at Chapter made the process easy and painlNan̈cy Buntoʻess
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Posted 2 months ago
Wonderful to work with!!
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Posted 2 months ago
Alex was very helpful, very patient the whole entire time , i really appreciate the work your company does. I enjoy the work that Dr. Ed does . Please continue. Great work. Alice
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Posted 2 months ago
Tom Fehr was very helpful and knowledgeable. I had many questions which he answered patiently and thoroughly. He was able to provide all the information I would need to make an informed decision about healthcare.
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Posted 2 months ago
Scott was very polite and helpful. He found a plan that had better coverage and better costs for me. The process is easy and didn’t take much time.
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Posted 2 months ago
Around 2020 I started to apply a process approach to determining the best plan for my brother-in-law, of whom my wife is his legal guardian. This approach allows me to tweak the analysis to his specific needs. Although it has worked over the last several years, I have never felt I had everything figured out. However, every discussion I have had with "the experts" left me with the impression they seemed more interested in selling us their product than in ensuring we were getting the best product for my brother-in-law. After hearing adds for Chapter, I gave it a try with the hopes of getting an independent third-party opinion. First, the agent was able to identify one incorrect assumption in my process which led us to choose an option other than the top three finalists I had selected. Second, that plan was NOT one of the plans Chapter represents, confirming the claim that Chapter seeks to help the customer find the plan that fits best for them and not the company. Chapter is an excellent choice to validate your due diligence in selecting the best plan.
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Posted 2 months ago
Chapter is rated 5.0 based on 5,014 reviews