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Chapter Reviews

5.0 Rating 5,014 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
All the information derived from Jacquline is so helpful and really relieved our mind. She is very courteous and professional covering all our concerns. Truly an answer to prayer.
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Posted 2 months ago
Outstanding customer service. Very knowledgeable, helpful and efficient. Chapter saved me a substantial amount of money. I highly recommend!
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Posted 2 months ago
I heard about Chapter on the Midas touch network. They couldn’t have been more Correct about what a wonderful company and service Chapter is. Bennett is the team member who helped me. He was the most patient kind and diligent gentleman that I have had the pleasure to deal with. He stood by me and helped me through some very unexpected difficulties. He took the time to answer all my questions and when I cut things close on time, he made sure that everything worked out. Chapter is an amazing company and Bennett was totally wonderful.
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Posted 2 months ago
This was one of the best experiences I've ever had in a very long time. Josh Daffron helped me through all this and did an excellent job!!
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Posted 2 months ago
They were very kind and helpful in comparing plans and helping me make the right choice.
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Posted 2 months ago
Tisha was very patient and helpful I'm glad I had the chance to interact with her
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Posted 2 months ago
I DREAD this process. But fortunate to have Geoffrey Feen as my advisor. He explained everything so well and did so pleasantly and professionally. Made a process I dislike into better than I could hope for.
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Posted 2 months ago
Very informative. Polite and well spoken. Helpful.
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Posted 2 months ago
Jessica was wonderful. She was patient articulate. I could understand her speech. She explained everything to me in detail and took her time. I can't tell you how I'm grateful for your services, especially with people like Jessica and Jason. Thank you
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Posted 2 months ago
Becky, helped my wife and myself. She answered all our questions and WE ARE VERY HAPPY, with our choices. Thank You very much Becky!
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Posted 2 months ago
Made the process super easy and understandable.
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Posted 2 months ago
Stephanie helped me find & enroll in a Medicare Advantage plan that met my needs & wants. She was patient & thorough & explained things very well. I will be recommending her to friends & so appreciate Chapter & Stephanie.
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Posted 2 months ago
Jessica helped me so much with finding new insurance. She was very friendly and helpful. I am not good with reviews. I wish I could find the words to let you know how wonderful she was helping me. I heard about Chapter though Squirrel tribe.
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Posted 2 months ago
Thank you, Kelly Lindsey for all you did for me. I cannot tell you how happy I am but I had a chance to talk to you and all you did for me again. Words cannot be said about how much help you gave me. Thank you. God bless and take care.
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Posted 2 months ago
After many calls to Medicare and BCBS of MA, I was fortunate enough to have my call answered by Seth Peters. WOW! What a difference the right person makes. Seth understood my needs and helped me walk through what had been a most difficult process of changing my insurance needs. He was very knowledgeable, polite and helpful. Also, I could understand what he was saying (no language barrier). I hope "Chapter" realizes what a gem they have in Seth.
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Posted 2 months ago
TRAVIA, THANK YOU SO MUCH FOR YOUR EXPERTISE IN RESOLVING MY ISSUE. I AM VERY FORTUNATE THAT CHAPTER PROVIDES ACCESS TO A CONCIERGE DEPARTMENT & I WAS VERY FORTUNATE TO HAVE SPOKEN TO TRAVIA. THE ASSISTANCE I NEEDED WAS MET BT TRAVIA WITH EXCEPTIONAL EASE, & I'M EXTREMELY RELIEVED NOW. TRAVIA IS AN EXTRAORDINARY REPRESENTATIVE FOR CHAPTER. AS AN INSURED WITH SPECIAL NEEDS, HAVING ACCESS TO THIS HIGH LEVEL OF CONTINUING SERVICE, PROVIDED BY CHAPTER IS A WELCOMED RELIEF; KNOWING I HAVE A PATIENT ADVOCATE LIKE TRAVIA ON MY SIDE. TRAVIA THANK YOU FOR YOUR EMPATHY AND EXCEPTIONAL COURTESY.
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Posted 2 months ago
Jaclyn is very thorough and knowledgeable. We had a very productive meeting that helped us make meaningful changes to our coverage.
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Posted 2 months ago
Scott. I want to thank you for going through different plans with me. I was so happy that you found the right plan for me, and your patience with all my questions. I’m so glad I finally found the right person like you to help me through this difficult process.
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Posted 2 months ago
He listen to everything I needed, and he got me. He was very polite and gave me very good details. He knew what he was talking about and he really helped me. I really appreciate this.
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Posted 2 months ago
Mr. Feen is an amazing empathic man, very through, highly intelligent 👏 👌...was amazing to inform us on choosing our best option...highly recommend this man...thank you in advance.
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Posted 2 months ago
Chapter is rated 5.0 based on 5,014 reviews