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Chapter Reviews

5.0 Rating 3,055 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Venus was so thorough and knowledgeable about everything that I asked. She was very patient and helped walk me through the entire process of signing up for Social Security, Medicare, Medigap insurance and prescription plan. I recommend Chapter to anyone who is signing up for Social Security. Call them before trying to do it on your own. They made the process so much simpler.
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Posted 7 months ago
Chapter made it so easy to get this done. They answered all my questions and explained further when necessary. Tyler Eby was my contact and I felt he really was there to help me personally. He spoke clearly and slowly which really helps when my hearing is not as good as it once was. He was patient and most helpful. I would highly recommend Chapter to everyone.
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Posted 7 months ago
Jonathan McKnight was a tremendous help in choosing the right plan for me. Well-versed and clear in explaining details. Thank you!
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Posted 7 months ago
Brandon Kauffman made the process very easy for us, and he was thorough and personable. I'm feeling confident about our choice and with Brandon's help, it was actually an enjoyable experience.
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Posted 7 months ago
Excellent customer service...very knowledgeable about all Medicare related types of insurance. Jordan was able to answer all of my questions and provide information in a clear, easy to understand format.
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Posted 7 months ago
Kimberly Zimmerman did a fantastic, friendly, through, professional job of presenting all the information understandably. She's a great asset to your team. Final closure by Daniel was as good or better. Couldn't be happier with the whole experience. A very trying time being canceled by one carrier and starting over fresh. Thank you for making the journey a pleasant one.9
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Posted 7 months ago
Rachel spent quite a while finding just the best plan for me. I have a very complicated medical history so I was amazed she could reduce my deductibles and raise the limits on my dental plan! Chapter is a must for anyone who wants the best plan for the least expense. I would give her and her company 30 ⭐️ if I could!
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Posted 7 months ago
Chloe is very knowledgeable and helpful. It’s a pleasure to work with her.
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Posted 7 months ago
Jonathan recently helped us chose a new medicare advantage plan. We are elderly and without his help we would have been totally unable to chose a new plan. He did a great job and is an asset to Chapter. Do your best to keep him and those like him. Thank you.
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Posted 7 months ago
Was very helpful
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Posted 7 months ago
Doug was great ,he made my experience seamless !! He answered all my questions ! He was outstanding !
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Posted 7 months ago
Josh was very patient and informative
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Posted 7 months ago
Sarah was VERY helpful! She advised us of the best choice for us, worked with us to fill out all paperwork, and was very pleasant to work with! We are happy with our choice, and pleased with Sarah’s professionalism, and personally!
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Posted 7 months ago
Really easy to understand and explained the options nicely! Signed the paperwork today and excited to start the new year with more benefits. Found a good fit for me and I can keep my current doctors. Thanks
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Posted 7 months ago
Tristan Burke was excellent today helping us find a Medicare Advantage Plan that was affordable, all our doctors were in network (7), and we reviewed all our medications to insure they were in network. Tristan was professional and yet very personable. We are very happy
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Posted 7 months ago
I found that the information that they gave to me was very helpful. When I had to change my plan , he explained everything to me and I found out that the vision was was very important to me.
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Posted 7 months ago
Noah was wonderful to work with and found me the best policy for my needs. He made the whole process so easy and painless. I would highly recommend anyone select Chapter for their medical insurance needs.
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Posted 7 months ago
Mark was very helpful helping choose the right policy for my needs. He listened to what I was looking for and agreed that I had chosen the right policy for my needs. You can’t go wrong working with him. I highly recommend him!
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Posted 7 months ago
Chapter made it easy to understand the process. They also helped with getting my husband and I to find the best medigap policy. I would highly recommend them
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Posted 7 months ago
Had the pleasure of working with Sarah Morrissey this morning, having rec'd a letter from Aetna advising the "Bronze Plan" would expire at the close of 2024. As it happens, Aetna was offering a similar (and in many ways superior) plan to commence on 1/1/25, Sarah compared what Aetna was offering to other Medicare Supplement/Advantage Plans, and the new "Aetna Medicare Premier Plan NJ North" just seemed to suit me best. I really appreciate Chapter's help & certainly in dealing with one so knowledgeable as Sarah! Kerry Gennace 11/16/24
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Posted 7 months ago
Chapter is rated 5.0 based on 3,055 reviews