Login
Start Free Trial Are you a business? Click Here

Chapter Reviews

5.0 Rating 5,014 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Jason quickly told me what was available to me in my area, he gave me the information I needed to made a decision. Answered my questions clearly. Pleasant personality. He answered my email quickly when I had trouble getting on the Medicare.gov site but it was down for everyone. Got on today. It is a great service to offer. thank you. A friend of my told me about Chapter.
Helpful Report
Posted 2 months ago
Wes Mattison was so helpful and polite in helping me find the right plan for me. He answered all of my questions in a down to earth yet professional way. Growing old is not for the faint of heart. He helped me feel comfortable with the choices we made. And when I heard him say praise the Lord, I was for sure sold!
Helpful Report
Posted 2 months ago
Incredibly grateful for Jess Marlow’s service. He was most professional and answered every question I had. I most appreciate how he stepped me through the process annd how he explained all options thoroughly. Jess is a great asset to Chapter’s team! Thank you for making this process so smooth!
Helpful Report
Posted 2 months ago
Noah Wilson was so helpful, extremely knowledgeable, and helped us save money by highlighting other options for plans that met our needs for less $$$. I would use Noah and recommend him to family and friends in a heartbeat!
Helpful Report
Posted 2 months ago
I give Wes a 5 star review He was great at helping us with our insurance needs And he explained everything to us & made it easy for us to contact him if we need
Helpful Report
Posted 2 months ago
That was by far the easiest process I’ve ever gone through when signing up for insurance and every question I had and my husband had were answered and double check that we knew exactly what was going on. It was seamless and Danielle was wonderful to work with.
Helpful Report
Posted 2 months ago
I got the help I needed to switch my Medicare supplement provider
Helpful Report
Posted 2 months ago
Jonathan McKnight was fantastic! I called because I received a letter from the medical and hospital group I go to and I needed to compare plans anyway. He guided me the whole process and made it simple and chose best plan for my needs and now all set. Lots of patience he has. Thanks Jonathan. Five Stars for sure!
Helpful Report
Posted 2 months ago
Stephanie Pham provided excellent customer service. She found a great plan for me for 2026. She made sure both my doctors were included in my plan, the hospital, my prescriptions (saving me money on the prescriptions). She was helpful, courteous, pleasant and knowledgeable. Thank you, Stephanie!
Helpful Report
Posted 2 months ago
Daniel Cheeseman was incredibly helpful in guiding me through my Medicare options. He took the time to explain everything clearly and help me choose the plan that fit my needs best. I truly appreciate his patience and professionalism.
Helpful Report
Posted 2 months ago
He was very professional explaining every thing I needed for my need.he stayed on the phone until I was satisfied and understand everything he help me with i will refer yall to friends and family members thank you so much for your help
Helpful Report
Posted 2 months ago
Ashley Sukup was a delight to interact with. She helped me choose a medical plan as I have now turned 65 and it is that time. I was so confused and stressed out even after reading all the literature on how to pick the right plan for me. After answering a few questions, she had me on track with a plan that I fell will really meet my needs. She was very understanding and broke everything down in terms I could understand. I am very happy She picked up when I called for help. Thanks again for the great customer service.
Helpful Report
Posted 2 months ago
Jaclyn Green was extremely helpful in assisting myself, and my wife, through a complicated situation involving our separate applications for Medicare benefits. We very much commend her for those efforts and would not how lucky Chapter is to have such a knowledgeable and dedicated employee.
Helpful Report
Posted 2 months ago
Scott was very helpful to explain everything we asked him and told us which plan that would be the best for us at this time. He is very informant and a very friendly guy. I would highly recomend him.
Helpful Report
Posted 2 months ago
Ashley Sukup was terrific! She answered all of my questions and made me feel like she cared to get me the best insurance. She was so very nice and patient with me. She followed up each time she said she would. I wish all customer service representatives were like her!
Helpful Report
Posted 2 months ago
Tom fehr was very helpful and professional he answered any questions that I had and explained everything thoroughly I will recommend him to my family and friends
Helpful Report
Posted 2 months ago
Jason was great. He didn't try and push us into a plan, just to make a sale. Everyone should check with you before making a choice.
Helpful Report
Posted 2 months ago
Melissa was wonderful she really helped me with my new plan she answered all my questions and helped me though this process, I would highly recommend Melissa and hope I get to work with her next year.. thank you William Brooks
Helpful Report
Posted 2 months ago
Scott answers all questions and set me up with whole new insurance very much like what I had very helpful👍🏻
Helpful Report
Posted 2 months ago
Significant savings,great service
Helpful Report
Posted 2 months ago
Chapter is rated 5.0 based on 5,014 reviews