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Chapter Reviews

5.0 Rating 5,014 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Geoffrey Feen of Chapter is easily the best medical insurance advisor we have worked with. We are confident we have found the most advantageous overall coverage available. Geoffrey made the process quick, understandable and convenient.
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Posted 2 months ago
Bennett compared plans for me, picked the best one and has and will be helping me implement the plan. I could not be happier.
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Posted 2 months ago
I was very pleased Scott explained and answered all my questions and was very patient with me
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Posted 2 months ago
It's our pleasure working with Chela Purita. She helped us with medicare applications on weekend to ensure our coverages start in time. She made the process very easy for us. Appreciate very much your help, Chela Purita. Catherine & Yanning
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Posted 2 months ago
The service was amazing it's like customer service used to be. I was very pleased with my representative he was knowledgeable humble easy to talk to clearly spoken all the good things you'd want when talking with somebody doing business. I wish him the best. Thanks Chapter.
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Posted 2 months ago
My experience with Ethan was exceptional! It was such a pleasure not to have to wade through the annual myriad of Healthcare plans alone. Ethan's patience, knowledge, kindness and advice was invaluable to me when making my healthcare plan and, I am very confident in my choice! I would advise any senior to seek Chapter out before making such an important annual healthcare selection. I thank Ethan and Chapter so much for this service, and I'd recommend Ethan to anyone needing this one on one help.
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Posted 2 months ago
Scott helped me out thank you
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Posted 2 months ago
Jason Kim was absolutely wonderful He was so patient and helpful in getting the program that was best for me. I really felt he had my best interest at heart!!!!!!
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Posted 2 months ago
Totally suprised by this out of the blue phone call from Jason Kim. 2+ hours later I made a decision regarding my Healthcare Plan. Amazing depth and detail of various options were relayed by Jason in a comprehensive, conscientious and courteous manner. Bravo, good man, well appreciated. Thanks.
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Posted 2 months ago
Mindy is so well-informed, professional, efficient and eternally patient. I am so thankful for her way above average assistance with my Medicare challenges! Chapter is top knotch with the most excellent support personnel!
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Posted 2 months ago
First experience with Chapter. Very pleased with the service. Efficient, courteous, knowledgeable help. Covered all my questions. Mark was very easy to work with.
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Posted 2 months ago
1st time dealing with Chapter for my Special needs Medicare insurance (live in two different counties & didn't want to lose two doctors. An unfathomable situation. Brandon Kauffman's throughly exceptional assistance, Brandon found the perfect Medicare plan for me. I don't have to choose different doctors, Brandon found a Medicare Plan that was in network in BOTH COUNTIES. He achieved the impossible task, while having to consistently compare my over 13 medications & 6 specialists. Brandon is extraordinary, the patience of a Saint, the focus to achieve the best Medicare Plan for the rarest of patients, me, having 3 chronic diseases, latest diagnosed on 9-12-2025. Brandon is a treasure @Chapter, seek his assistance, Brandon will not stop looking for the best Medicare Insurance, until we, the insureds, have exceptional Medicare Coverage to fit each individual needs. I am forever grateful for the opportunity to have Brandon achieve the impossible & his kindness, genuineness, empathetic & extraordinary willingness to help us navigate this journey each year, yields unimaginable success, the peace of mind that when illness intrudes our lives, we are more than well equipped to handle those challenges while not worrying about our health insurance. Our only focus is in the treatment required for life saving measures, however difficult those may be. Please call Brandon Kauffman # 602-834-2341, Brandon's direct line at CHAPTER. Only Brandon is able to achieve the highest & sincerest THANK YOU BRANDON KAUFFMAN!!!!!!!!! 1,000,000,000,000,000,000 STARS 🌟
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Posted 2 months ago
The representative Jeffrey was extremely helpful and patient and kind. He took his time went over every detail step-by-step. He made sure that the plan was perfect for me.. Thank you Chapter. You made this experience very easy and painless.
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Posted 2 months ago
So easy to understand insurance and get our best plan. A+++ Abe. Thank you so much
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Posted 2 months ago
Most helpful and very patient. Saved me over a hundred a month on supplement.
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Posted 2 months ago
Mark was very knowledgeable about medicare health advantage plans and offered advise on best suitable plan for me. He was cordial and patient.
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Posted 2 months ago
Mr. Scott Smith is delightful , professional and concise in explaining my Policy 💯👍
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Posted 2 months ago
Scott was awesome, very polite, courteous and pleasant, made sure I totally understood my plan, made arrangements a few weeks ago to call me today, and he did even on Sunday. Thank you Scott
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Posted 2 months ago
Absolutely q wonderful experience with Mark at the helm..saving $$ and now I'm totally informed and Medicare updated. Mark represents Chapter with integrity and a pleasure to work with. I've heard many times on TLN and Fanfare about your great service, and I glady add my name to the very satisfied customers. My many thanks to Mark Job well done!! Russ Trapani
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Posted 2 months ago
The Chapter Advisor who helped me select my Medicare plan for next year was terrific. Megan Govea was incredibly patient, knowledgeable, and fun to talk with. I'm confident that I made a better decision on my new health plan with her help.
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Posted 2 months ago
Chapter is rated 5.0 based on 5,014 reviews