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Chapter Reviews

5.0 Rating 3,055 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Bennett was very patient with me on explaining the Medicare plan options for 2025. Bennett professionalism and knowledge made the process of choosing a plan very simple.
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Posted 7 months ago
Mr.Doug Hall was very effective in presentation.He knew what he was talking about.
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Posted 7 months ago
Chapter helped me select a Medicare Plan that was much more suitable than my current plan!
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Posted 7 months ago
This was such a a wonderful service. I spent hours on my last plan. Mark was so professional, friendly and helpful. He made it all seem easy. I am very pleased with my new plan. It is everything I needed.
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Posted 7 months ago
Stephanie did a wonderful job of researching a plan specifically for our needs. I would highly recommend Chapter for your insurance needs.
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Posted 7 months ago
Matthew John's was very helpful & informative, he had answers for all of my questions. He was very cordial,easy to talk to & I give him 10 stars.
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Posted 7 months ago
Doug was fantastic. He was very knowledgable and helpful in the application process. He explained all information in an understandable format. He was very personable and kind. My husband and I felt very lucky to have had him assist us.
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Posted 7 months ago
The lady I was working with was outstanding explained everything to were I could understand it and answered all my questions. Lati Carpenter your the best
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Posted 7 months ago
Chapter made the decision-making and application clear and easy.
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Posted 7 months ago
I am happy with Eden, who is my support person He’s been kind, patient and very helpful
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Posted 7 months ago
Josh was very helpful to me while I was researching Medicare options as a new signee turning 65 in a few months. His explanations were clear, he took much time answering my questions. He did not “bother me” with excessive calls , texts or e mails which I really appreciated. He was professional and knowledgeable and looked at my situation as an individual and helped me find the right plans. I would others use him for their Medicare needs.
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Posted 7 months ago
John Brooks Jr. is a pleasure to work with to deal with complex Medicare process. He clearly and concisely explained the various options. We were able to get enrolled seamlessly.
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Posted 7 months ago
Tristan was very knowledgeable and helpful. He guided me through the process at my preferred speed and with great patience and diligence. He explained all steps and options and got the best possible solution for my needs and preferences. Many thanks!
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Posted 7 months ago
Rachela was very helpful in finding the right supplemental insurance for me. She took her time and made sure I understood what she was doing. She found me a policy that will save me money. Here's hoping they accept me.
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Posted 7 months ago
Jonathan is so knowledgeable regarding medicare. He helped me get my husband signed up and then myself. I couldn't have done it without him.
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Posted 7 months ago
Spencer was super helpful and walked me thru the application for a Medigap plan after going thru the options. My wife and I switched from an Advantage plan to Medigap G plan. I'm not sure why medical insurance seems so complicated, but Spencer made the process less painful. Thank you.
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Posted 7 months ago
Very helpful knowledgeable agent
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Posted 7 months ago
Jonathan made the whole process of signing up very simple and easy. I am highly recommending him to friends.
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Posted 7 months ago
James Dunlap helped me find a Supplemental plan for my mother, but more importantly, he helped me sign her up. It was a great feeling to know that if I had any issues, that James was just a call away. I was able to phone, text and email James and he responded very quickly. James was able to take a lot of the anxiety away from a process that is very anxiety producing. I would definitely recommend him and Chapter to family and friends.
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Posted 7 months ago
Jonathan was very patient and very good. Explainer about the whole insurance qualification and the program. It was a pleasure to talk to him. I would recommend him to anyone who needs new insurance!!🙏
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Posted 7 months ago
Chapter is rated 5.0 based on 3,055 reviews