Login
Start Free Trial Are you a business?? Click Here

Chapter Reviews

5.0 Rating 3,072 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
My advisor, Noah Worcester, was awesome. I had no idea I could get everything taken care of with one phone call for free. Painless. Thanks Noah and your company!
Helpful Report
Posted 9 months ago
Great service
Helpful Report
Posted 9 months ago
James is a fantastic consultant. He really takes the time to understand your needs and concerns and then makes full disclosure recommendations - he points out the good/bad/ugly of the various options and works hard to ensure you are comfortable with your decisions. Dealing with government programs in my view is like death by a 1000 cuts! I am nominating James for sainthood for his patience in dealing with the government 'maze', yet still smiling when interacting with those of us who are making application.
Helpful Report
Posted 9 months ago
Venus was really helpful and made the process easy to do and understand. I thank her very much
Helpful Report
Posted 9 months ago
On my own I had investigated several Medicare plans and was very confused and anxious about the process. I found Chapter listed on both the NerdWallet and Dave Ramsey sites so decided to give it a try. I talked with Michael and was very pleased with his knowledge and objectivity. He recommended a couple of plans and I feel good about the final result. The whole process was about as painless as it could possible be.
Helpful Report
Posted 9 months ago
I just got off the phone with Drew, who is by far the best customer service representative I have ever come across. He wanted what was best for me and I could really feel that. It was like my best friend's son was on the phone, wanting to make sure I understood everything so I could make an educated decision about my health insurance. I hope he's recognized within Chapter for all the years he's been helping people navigate the complicated waters of Medicare. He certainly made a difference in my life today.
Helpful Report
Posted 9 months ago
In my Mom’s health care surrogate and POA and needed help changing her insurance bc Humana wasn’t covering her important needs. I was wary to have to change but Chapter had helped me every step of the way and made the change seamless. Highly recommend. They even continue to help after the switch.
Helpful Report
Posted 9 months ago
Stephanie Dragar has been an outstanding representative for Chapter. She patiently explained my options for Medicare plans and carriers and efficiently signed me up for the plans of my choice. She then guided me to the Medicare Advantage plan that best fit my updated needs. Stephanie was very knowledgeable and patient. Her expertise is much-appreciated.
Helpful Report
Posted 9 months ago
Venus was the advocate who helped me quickly, after my first inquiry. Having been a Kaiser Permanente employee for 33 years and a member for 55 years, I was more than a bit perplexed by all the various health care programs available. Venus took away all the confusion, answered all my questions and was very respectful of my time and my individual needs. The service Chapter provides is really valuable. I will be telling all my friends.
Helpful Report
Posted 9 months ago
I recently used Chapter to sign up for Medicare for my wife and I, and I couldn’t be more satisfied with the service I received. Vinson, the agent who assisted me, was incredibly knowledgeable, patient, and thorough in explaining all of my options. He made what could have been a confusing and overwhelming process feel easy and manageable. Vinson’s attention to detail and genuine care for my needs were evident throughout the entire experience. I highly recommend Chapter to anyone looking for help with Medicare. Their commitment to excellent service truly sets them apart.
Helpful Report
Posted 9 months ago
Doug was excellent. He was patient and very knowledgeable. I would easily recommend him to my friends.
Helpful Report
Posted 9 months ago
I signed up for my Medicare, a new account, so easily and effortlessly! They went above and beyond to help me! I will let everyone know about Chapter Advisor! It is wonderful not to waste time and energy doing something on the computer! They helped me every minute until it was done! Even though I am a teacher, I am very talented at sales, I will tell everyone about the kind and caring service I received from Chapter Advisor!!!
Helpful Report
Posted 9 months ago
I just had the great good fortune to work with Stephanie to determine Medicare supplement and drug Plan D coverage for me and my wife. After a lot of back and forth and questions about various options over a few days, Stephanie provided positive plan solutions that we both happily accepted. Her calm, professional and reassuring approach made everything possible.
Helpful Report
Posted 9 months ago
Ms Noreen was very attentive. She was quick to help me.
Helpful Report
Posted 9 months ago
Navigating for Medigap and for Medicare part D is a very difficult process filled with unknown but also very important for many years to come.From all the companies and agents that I talked with, Jaclyn Green from Chapter was the best, explaining and helping us with everything. It was a wonderful experience and I would like to recommend her to all the people trying to make sense of Medicare process.
Helpful Report
Posted 9 months ago
Friendly felt completely comfortable and confident with her she’s a 10 plus great job
Helpful Report
Posted 9 months ago
Very nice and helpful
Helpful Report
Posted 9 months ago
The extrem help in finding the right insurance company for me is wonderful. The lady haf a lots of patience answering my questions etc.
Helpful Report
Posted 9 months ago
Great customer service,,James was wonderful and very helpful. I highly recommend his services if Medicare help is needed.
Helpful Report
Posted 9 months ago
I am new to all the Medicare jargon and I found James to be the most helpful person I’ve spoken to about this. I have been in contact with several Medicare reps and James, by far has been the most informative, helpful, patient and understanding of all. I highly recommend his services if Medicare help is needed.
Helpful Report
Posted 9 months ago
Chapter is rated 5.0 based on 3,072 reviews