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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Very helpful in ebul verything, thanks.
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Posted 7 months ago
Indy Erhardt was the Chapter rep helping my wife and I navigate Medicare choices. Warm, professional and unbiased: made the choices with confidence with her guidance and factual information. If Indy is an indication of quality: this .org is stellar!
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Posted 7 months ago
Very genuine and impeccable service. Thank you for your patience. Well done Preston. Will keep updating. Zena
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Posted 7 months ago
I feel so valued and thank God for Jessica who was very friendly patient went over and above her call of duty to get me in the best medical plan that fits my need!! With much appreciation thank you!!
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Posted 7 months ago
Calvin Fritz did an awesome job!! He was very helpful in explaining what I needed to know and made it very easy to understand. I’m now signed up and grateful for the help and support! Have a Blessed Day!!
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Posted 7 months ago
I found Daniel to be very informative and helpful.
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Posted 7 months ago
Indy is the best! She was patient and encouraging as I attempted to navigate unknown territory when it came to the confusing world of Medicare. She proved herself to be trustworthy and was so knowledgeable. She looked for the best plan to fit our needs at the best price. She took the time to answer all my questions and did not stop until I felt like I had all the info needed. She is the best!!!!!
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Posted 7 months ago
Mike Falcon was kind. Patient, and very informative. He get 5 starts. Your blessed to have him..... Thank you Monica
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Posted 7 months ago
My rep for Chapter was Indy. She was professional, friendly and knowledgeable. I will recommend her to folks I know. Thanks again for your patience as we navigated the "plans". You are a wonderful asset to the team and a pleasure to work with!
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Posted 7 months ago
The rep was patient, informative, and organized. I had many questions and they were all answered and addressed.
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Posted 7 months ago
Mike Falcon and I spoke so often that I feel like we've become friends. I had several hurdles come up in getting Part B started that were unfortunate and unnecessary. Mike stayed in touch with me almost daily to see where I was at and if he could offer and help or insight for me. When I was able to get everything squared away, the first person I called was Mike. I called my wife second. She actually wanted me to use the man who took care of her Medicare. I told her how Mike stayed in touch with me (without being overbearing or pushy). I felt like anyone who would work this hard to help me work through all of these issues would also be there in the future should problems arise. Most people would likely have given up on me and my problems and moved on to lower hanging fruit. THANKS, MIKE!
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Posted 7 months ago
KC Kosonovich gave the most comprehensive information I received regarding Med B supplements and I’ve spoken with various Medigap brokers. He was very knowledgeable, helpful, pleasant and respectful with good follow-up. Highly recommend him!
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Posted 7 months ago
Bennett took what was not very clear and gave me great clarity on the subjects of medicare part A & B. The difference between advantage vs supplement plans the cost for all the parts and plans and explained the drug plan and the cost for the drugs i am currently taking. Bennett was professional,knowledgeable and answered all my questions as well as providing me with class A customer service. Thanks Bennett
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Posted 7 months ago
I had a very pleasant experience and I was helped with everything that I needed, a very helpful and informative person, thank you so very much!!
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Posted 7 months ago
Brandon was very helpful in me selecting my supplement insurance. He explains things very well and made it easy for me to make a decision. I will highly recommend him to others if they need some information on supplement insurance ,thank you again. Sincerely , Janice Murphy Murphy.
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Posted 7 months ago
Both my wife and I worked with Lati Carpenter. We were so impressed by her professionalism and knowledge, we have since referred several friends and associates to her. I'm a financial professional and have worked with several other Medicare Consultants. I wish I had known about Lati. She is my go-to for anything to do with Medicare. I'm confident she will take great care of the people we refer, and I appreciate all that she does. She's a gem!
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Posted 7 months ago
It was certainly a pleasure talking with Mike falcon over the phone about my medicare advisory. I now know I have options and will be looking forward to his call in October. Hopefully I can get a little money back. Thanks Mike for all your help I appreciate it.
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Posted 7 months ago
Daniel Cheeseman,was very knowledgeable, and very helpful to me in picking out the right plan for my needs . Answered all my questions that I had . He was just nice and very helpful. You have a wonderful employee in Daniel. He gave me his contact info so if I had a problem, I can call him.
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Posted 7 months ago
It was a pleasure speaking with Doug. He was thorough, patient, explained things very well. It was not a long drawn out process. He touched basis on everything, PCP, medications, co-pays, premiums etc. It was a pleasure speaking with him on the phone. Very professional!
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Posted 7 months ago
Tracy oConnor really took the time I needed to understand my Medicare options. She actually seems to care about the people she serves ... Unlike so many cold bean counters these days ... Nice job Tracy !!!
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Posted 7 months ago
Chapter is rated 5.0 based on 4,993 reviews