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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Mike was informative, knowledgeable and patient. A true professional
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Posted 7 months ago
I worked with William Dean at Chapter to get signed up for a supplemental Plan G for MediCare. He guided me through the entire process and also led me through the sign-up process for Plan D as well. He is professional, courteous, knowledgable, efficient, personable and friendly. All in all an excellent experience getting through the MediCare process. Thanks so much, William!
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Posted 7 months ago
They dropped the ball on my prescriptions when I switched over to Medicare. They helped me with Part A, B, and a Medigap Plan G. But when it came to Part D, they suggested a plan but that was about it. They failed to explain that I had a 3 month window where it was MY responsibility to sign up for a prescription plan - and part of my monthly charge is for a prescription plan. Go figure!
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Posted 7 months ago
Chapter, and advisor Geoffrey Feen in particular, was extreme accommodating in helping me navigate my medicare advantage options. He was friendly, informative and thorough in matching my needs with the various options that exist. I am hugely grateful to him.
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Posted 7 months ago
Mr Peters was a true pleasure to work with me on choosing a plan. He is the only agent I ever had experienced a pleasure to work with .he did everything he could to help me pick the best plan for my needs.
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Posted 7 months ago
Shannon was a "Life Saver" in our search for coverage. She was very knowledgeable of the coverages available to us. Shannon was very pleasant yet professional during this process. I wish I had called on her sooner. Thank you Shannon, your guidance was greatly appreciated.
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Posted 7 months ago
Chloe was amazingly helpful. I never knew there were such good plans available to me. Most brokers have only been able to offer a limited number of plans, even among those costing more than I can afford! I'm so grateful for Dr. Ed Weir and Chapter!
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Posted 7 months ago
My Chapter advisor was knowledgeable, clear spoken, patient and guided me through the many ins and outs of the Medicare Gap Plans. I feel confident that I made the best choice possible due to her expertise.
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Posted 7 months ago
Mr.Falcon was a very pleasant person to work with. Very notable about my concerns. Helped me out alot gave great information and was on top of checking my status with Social Security. I will recommend him to anyone who needs help with Insurace. He is a accent to your Company. Thank you again for all your Help. Sincerely, Bridget A.Palmer
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Posted 7 months ago
I was so pleasantly surprised & happy to have Tony Aldridge help us. She did an amazing job. She was attentive, very informative & had a good knowledge base about the products she was offering. She listened to our needs, asked comprehensive questions & answered our questions. She provided a good solution for our needs. She is certainly a good asset for Chapter. A very kind, caring and courteous person as well. Thank you so much for making this a great experience. 5⭐s Sincerely, The Castillos, Minnesota
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Posted 7 months ago
Lati was extremely helpful. Service with a smile and skill. She is very knowledgeable, and personable, and made the whole process as painless as possible.
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Posted 7 months ago
James Dunlap is an asset to this company. I appreciate how he explained everything to me and took the time to help me. I definitely recommend him.
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Posted 7 months ago
We were very happy with Becky Bridson's help. She was friendly and knowledgeable. Everything was done by phone and cost nothing.
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Posted 7 months ago
I worked with Daniel Cheeseman. We were on the phone almost 2 hours. He explained everything so I could understand. Assisted me in enrolling for coverage and sent me information for drug coverage and assisted me with that. He was so helpful and knowledgeable. I really appreciate his help, highly recommend him.
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Posted 7 months ago
Got everything that I wanted
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Posted 7 months ago
I worked with Michael Falcon who was an outstanding resource as we transitioned to Medicare. He has excellent communication skills and explained every step clearly and concisely. He provided us with relevant forms and kept us on track toward Medicare in a timely fashion. We highly recommend working with Chapter and specifically Michael. He simplified the process for us.
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Posted 7 months ago
I'm so glad I contacted Chapter through Dave Ramsey. My agent was more helpful than anyone else I've talked to about Medicare. He found a solution for my particular problem. I feel better about the entire process. I have someone I can trust going forward.
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Posted 7 months ago
I learned of Chapter through Dr. Weir. I called them and was helped by Bennett. He was very helpful , he went through all of my options and explained everything so that I made the best decision for me.
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Posted 7 months ago
Bennett Osborne provided Excellent guidance and assistance with understanding and applying for Medicare coverage A and B.
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Posted 7 months ago
Alex was a gamechanger for me. Didn't know how to move forward going into Medicare. She improved my way of life especially the cost of my health services!
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Posted 7 months ago
Chapter is rated 5.0 based on 4,993 reviews