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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Daniel perfect agent! He helped me so much getting a better plan to where I'm moving to! Thank you for comparing the different plans and all your work in helping me!!
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Posted 7 months ago
Lati is a pleasure to work with. She helped me find the coverage that works for me and my retirement plans. I will be sending my friends and family to Chapter and Lati.
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Posted 7 months ago
Derrick stepped in when another staff member left. Everything was clearly explained and there was never any pressure to purchase a plan (unlike a big competitor). Thanks!
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Posted 8 months ago
Venice Hernandez was awesome She explained everything well and made it easy for me to understand. Really a big Help,. I really appreciate it.
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Posted 8 months ago
Robert Vogt was a tremendous help in educating me about the various Medicare options. He was very knowledgeable, able to explain the various options well to me, and patient with me as I tried to learn about the plans. I thank him VERY much.
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Posted 8 months ago
Chloe was very helpful in explaining the ins and outs of Medicare, supplemental insurance and Medicare Advantage allowing me to make an informed decision.
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Posted 8 months ago
Chapter provided clear guidance about Medicare and signing up for a supplemental plan. Brandon Kaufman was friendly, knowledgeable, and walked me through the process which Chapter has simplified so well. He found me the perfect plan for my needs at an excellent price per month. Knowing Brandon/Chapter is always there to help in the future is so reassuring.
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Posted 8 months ago
Both Kevin and Lorrie Hatfield were terrific consultants. They explained everything clearly and provided me options to work with. Most of all, they went out of their way to help me get the best coverage, especially with certain medications I take. Thank you!
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Posted 8 months ago
Bennett could not have been more informative and helpful! I had a great time with him. He needs a RAISE. Thanks for your help!!!
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Posted 8 months ago
Very professional, friendly, and knowledgeable! Thank you Alexandra for your help in getting Medicare set up and the best possible pricing!
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Posted 8 months ago
Mr. Falcon was so patient, polite and professional. I feel so much better about starting Medicare. His time is much appreciated.
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Posted 8 months ago
Spencer was very helpful. He explained all aspects of individual plans as well as the big picture. He was clear and concise. Excellent job Spencer!
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Posted 8 months ago
It was a pleasure speaking with Chapter, specifically Mike Falcon, for my initial enrollment with Medicare needs. Mike was by far knowledgeable and made me aware of things I had missed in my research. He was patient and took his time answering my concerns. Thanks Mike for helping out this fumbling old lady. I would definitely recommend Chapter.
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Posted 8 months ago
Jilanne Silvers was a tremendous help to me. I have tried understanding and finding the best Medicare and Supplemental plans for months with no such luck! She is a very patient and kind person and will continually ask if you have any questions before moving forward with the next step. Jilanne knows Medicare and will explain it all and I appreciated her and her knowledge. Please let her know that I truly send my sincere thanks to her and also a BIG THANK YOU to CHAPTER for offering such a wonderful, comprehensive and needed service. Yours Truly, Darwyn Kaye Whiteside
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Posted 8 months ago
Matt and Mike made my transition to medicare very easy..I'm so grateful
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Posted 8 months ago
William was great
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Posted 8 months ago
Sarah Kohlman at Chapter was perfect in helping with my needs in finding the correct Medicare Advantage Plan. She is personable, courteous and very knowledgeable. I’m very happy with Chapter and plan on sending Sarah many referrals.
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Posted 8 months ago
Daniel Cheeseman explained everything thoroughly and answer all our questions. Thank you so much for making this experience so easy, you are very kind and we appreciate your time, patience, and knowledge!
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Posted 8 months ago
Michael Falcon went above and beyond to help me obtain a much better insurance rate, even though he does not represent that particular firm. He could have directed me to another firm allowing him to capture a commission but thought of my best interest before his own. What a selfless man. If only we had more Americans like Michael, "oh! what a wonderful world it would be"
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Posted 8 months ago
Julian was amazing I have dealt with three different providers in the last 4 months who signed me up for basically something that only benefited them in the end Julian took the time to explain the options and find the right plan to fit my needs I could not ask for a better advisor when it comes to my medicare if you're reading this review I suggest you contact Julian she was amazing I think contact in chapter was the best advice that I've received in a while thanks for the help
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Posted 8 months ago
Chapter is rated 5.0 based on 4,993 reviews