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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Seth was not only very helpful, but also compassionate and caring. After much research on my own, and struggling with the complexities of Medicare, I strongly recommend the services of Chapter. They were able to help me scure a policy that suits my needs and is within my budget.
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Posted 8 months ago
Melanie Gross is a super agent! She took the time to find a Medicare plan for me that meets my needs, she found me a doctor who accepts the plan, and explained the plan in understandable detail for me. Her commitment to meeting my needs instilled and immediate level of confidence , which is uncommon in the insurance industry. I highly recommend her! Thank you for her service!
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Posted 8 months ago
The professionalism with which Ms. Jilanne Silvers answered all my concerns about the appropriate insurance for me . She has a heart of a teacher, which I appreciate! Thank you so much!
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Posted 8 months ago
I heard an ad for Chapter on a radio talk show and wrote their number down. Never called. I talked to local advisor near me recommended by a friend. After comparing options on google Chapter popped up. Hands down Iam over the moon Chapter called me back when I submitted information for quotes. They ask lots of questions and answer any you have. They find the best fit for your health history. What a pleasure. They know medicare. Give these people a call. So nice.
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Posted 8 months ago
Chapter took us by the hand and walked us through the Medicare process and we are very happy with our Aetna plan. It is also awesome to know our advisor Spencer is there for questions after all is completed.
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Posted 8 months ago
Indie was excellent! She is very knowledgeable and patient. She was a tremendous help in navigating Medicare and the related items
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Posted 8 months ago
Daniel was very informative in providing all the information which I needed to make an informed decision. The information Daniel provided was clear and understandable. Thank you, Daniel, again. I will highly recommend!
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Posted 8 months ago
Michael Falcon called me today and despite the fact i was rude about getting yet Another Medicare phone call. he was persistent that i needed his assistance and i did. over the past months time i have been hounded by Medicare agents calling emailing and texting me. i need to tell you turning 65 has become a major PITA. Michael assisted me to insure that i found a policy that would provide me with coverage from the doctors i want to see along with insuring that my prescription meds are covered. he matched me with a company called Zing using An Elite Diabetes and Heart plan. He is an asset to your company and id have no problem recommending your company to my friends. Elizabeth McAdams.
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Posted 8 months ago
Noah was very helpful and explain all of the options for my Medicare coverage in great detail. Made the process pretty seamless. Highly recommend Chapter and Noah!
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Posted 8 months ago
Mike was very clear and understandable. He made me feel heard and that he wanted the best for me. It was refreshing to be able to follow along with what he was saying. I highly recommend talking with him if you are about to turn 65 and need medicare help. He's the best.
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Posted 8 months ago
Jilly at Chapter was a great help for me to understand the process of signing up for Medicare/Medicaid she was very respectful and I felt very comfortable with her help thank you I am grateful for places/services like Chapter!
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Posted 8 months ago
I believe Daniel gave me the best experience I've ever had with a customer service person. He was very personable and sincere, which made it so easy to talk to him. His knowledge about the products available was outstanding and he explained everything in a way I could understand. When we finished, I was positive I had the best product for me, and also saved me money. A win win in all areas. Thank you, Daniel for a very enjoyable experience. 😉
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Posted 8 months ago
Very down to earth. Easy to understand and loved his laugh. Will highly recommend to friends and family.
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Posted 8 months ago
Excellent advice and always willing to answer questions . I got excellent prices on my Medicare Part G and D.
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Posted 8 months ago
Lati was very helpful and extremely patient as we are senior citizens and very technologically challenged.
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Posted 8 months ago
Daniel was very polite and knowledgeable about Medicare. He helped me navigate through the different types of Medicare until we reached a decision. Thank you Daniel!
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Posted 8 months ago
Ive been worried about enrolling for Medicare. Mr. Osborne was patient, courteous, and made the process so much easier than I expected. Thanks for your company.
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Posted 8 months ago
Thank you Shannon Davis great help
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Posted 8 months ago
I can’t thank MELISSA enough she was so helpful and very professional. I really think she should be doing commercials for Chapter.something not easy to do she made it painless,enjoyed speaking with her. Melissa made my day she had me in tears when she sang happy birthday
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Posted 8 months ago
Melanie Gross was a Godsend for me. She was extremely helpful and had so much patience with me when I had questions. I am going through very, very tough times, and it helped me to understand that I still had Medicare and encouraged me to appeal being denied Medicaid, which I am going to do. I don't know what I would have done without her help. She is so thorough, and I am so thankful. Deborah Hollingsworth
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Posted 8 months ago
Chapter is rated 5.0 based on 4,993 reviews