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Chapter Reviews

5.0 Rating 3,111 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Brian Beall lifted a huge weight off my shoulders in one short hour. I am new to Medicare coverage and although I am a health care professional (physician), I felt overwhelmed by all of the Medicare options. Brian explained each bit of coverage I need SO clearly. The process now seems “doable.” What a great service. I thank you.
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Posted 1 year ago
Venus was extraordinarily nice and helpful. Would recommend her to anyone!
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Posted 1 year ago
Astha was very knowledgeable and friendly in our conversation. My wife and I felt very confident with the information and advice Astha provided to us. Relieved alot of stress of first time Medigap and Medicare shoppers!!
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Posted 1 year ago
Helped make a complicated process easy. Good advice, while at the same time listening to what I want.
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Posted 1 year ago
Rachela Purita was informative, patient and most helpful.
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Posted 1 year ago
Thoroughly enjoyed talking to Lindsey. He was very knowledgeable about any plan we asked about. Gave us both clear and easy to understand information . I would recommend him and Chapter to anyone trying to decipher all the options.
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Posted 1 year ago
Jonathon had me so at ease in making my decision. Felt like I was talking to a family member. I get to return to my regular family doctor and great benefits. Thanks again 🤗
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Posted 1 year ago
Very clear and concise on all options of Medicare plans. He has reviewed all lowest cost effective plans.
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Posted 1 year ago
Jonathan was very helpful and friendly. I am looking forward to hearing from my new plan!
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Posted 1 year ago
Well informed, methodical, thorough—Jonathan McKnight is the BEST! Walked me through the maze of prescription plans and found plans best for myself and my husband—at zero monthly premium! Those results speak for themselves. Please give Jonathan a raise and promotion—and make sure he’s the one I get the next time I call!
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Posted 1 year ago
I am a retired RN who needs some oral surgery to correct some abnormal bone growth on my gums. My current health insurance refused to pay for the general anesthetic so I was looking for some assistance from a person not affiliated with an insurance provider and I saw an ad for Chapter. I was able to talk to Lindsey and he is fantastic! He helped me find a wonderful Medicare Advantage plan that will make my surgery possible as well as save me a ton of money on my medical expenses. Because he’s not affiliated with any Insurance company, he can look at all the plans objectively. And I can always contact him anytime! If you are frustrated with Medicare, I suggest calling him— you will not regret it!
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Posted 1 year ago
Sydney was very easy to talk to and was very helpful. She answered all my questions and made it easy to make a decision. The whole process was very easy.
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Posted 1 year ago
Ana was very knowledgeable with the plans she was researching for me. I had done a little research on my own and was eyeing UHC but wanted a professional opinion. Ana was the gal. She was very easy to talk with and spent as much time as I needed with the questions I had. I have referred her to my brother in law, I do hope he has connected with her. Chapter is amazing and will always refer people to you.
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Posted 1 year ago
I spoke with Lindsey Klun at length and he was knowledgeable, informative and very, very helpful. He explained everything to me in great detail and took the time to answer all my questions as I was extremely confused about what choices were available to me. I was very impressed and pleased with the information given to me. I’ll recommend Lindsey to my friends…as well as Chapter. The process was extremely easy. Thank you !!
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Posted 1 year ago
I recently moved to a new state and was in a panic about coverage. My previous agent wouldn't even give me the time of day, took forever to call back, etc. Jonathan found me the best plans in my area and explained it throughly. I'm so glad I called Chapter and got Jonathan on the phone. Thank you!
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Posted 1 year ago
Eugene was extremely helpful and not pushy or impatient. He presented facts and comparisons to help me make an intelligent decision. Thank you
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Posted 1 year ago
Your salesperson Steve was so knowledgeable and courteous. I was dealing with another insurance company that misled me regarding benefits and it was so frustrating. Steve gave me the piece of mind I needed. I use to teach classes on Total Customer Care and he is a prime example of an exemplary employee
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Posted 1 year ago
We worked with Jonathan and he was so professional.I had talked to many reps from other companies and he won me over by taking his time to compare plans and find the right one for is.I will highly recommend him to anyone looking for a new plan Thanks Again
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Posted 1 year ago
Ari as always great to deal with,he treats you as if he’s a personal friend,has patience when answering questions
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Posted 1 year ago
We were referred to Ari at Chapter by Thomas Drapala (RSSA). And, we are so thankful for the recommendation, as our transition to Medicare and the world of Medicare Supplements was easy and gave us great peace of mind. I feel sorry for those who have not had the clear guidance given to us by Ari and Chapter! I will continue to recommend my friends/family to Chapter!
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Posted 1 year ago
Chapter is rated 5.0 based on 3,111 reviews