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Chapter Reviews

5.0 Rating 3,111 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
I was lucky enough to get Jevon as my rep. He was knowledgeable & patient…listened to my questions & concerns. He found me a great plan.
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Posted 1 year ago
Andrew was friendly, helpful and knowledgeable. I am grateful that he was never pushy nor tried to push me to any particular plan. He knew his business and was so helpful.
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Posted 1 year ago
My Chapter Advisor Tyler was extremely helpful in giving me all the information I asked for. And yes I was happy it was all good news. He explained everything in detail and I understood every word he said. If a need arrives I absolutely will recommend him.
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Posted 1 year ago
Chapter helps people sort through the complex Medicare issues and decisions. They have staff who will spend time explaining and applying for SocSec and Medicare benefits!! Very helpful
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Posted 1 year ago
LaTiera was so helpful, knowledgeable, pleasant and professional. She cleared up a number of misunderstandings about Medicare coverage. I feel I finally have the coverage I need.
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Posted 1 year ago
I just wanted to thank Venus for talking me thur my Medicare. I also want to apologize to you Christian for not remembering the phone call. You guys are wonderful and awesome. Thank you.
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Posted 1 year ago
Spencer was extremely helpful in getting our Medicare Supplement and Drug Plan established. He is very personal and professional. As it is a difficult process Spencer is very patient and answered a lot of questions. I highly recommend Spencer and Chapter
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Posted 1 year ago
I have been in tears for over a week, talking with representative, pharmacies, and numerous other people. I have searched medications, discount plans and finally came upon Lindsey. Lindsey was so helpful, pleasant, went through all information available to him and made it possible to give me the best plan that would fit my needs. My situation is definitely a normal one. I was highly impressed with Lindsey's ability to help me after all I have been through. The plan benefits will fit my needs and pricing excellent. I look forward to working with Lindsey if I have any future questions. Again, thanks so much and I appreciate all your help.
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Posted 1 year ago
I am very grateful to all that hope that I got. For my medicare because I am a first time user. Tyler was a great help, and hes good at explaining what is going on. We can
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Posted 1 year ago
Spencer was the man I talked to. He was friendly, knowledgeable and easy to talk to. He answered all my questions. I was really impressed with him and would recommend him to everyone.
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Posted 1 year ago
Jevon made a stressful decision more comfortable with his patience and knowledge. Would recommend using Chapter.
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Posted 1 year ago
I am so grateful for Alonso and your company. Alonso called (per my request to your company for info) and he spent a lot of time explaining what my best choice was. He was Kind, patient, and most of all very knowledgeable. He also set me right up with my new insurance plan so I didn't need to do anything further to switch. I would highly recommend your company (and especially Alonso) for the superior help such as what I received
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Posted 1 year ago
Ari at Chapter is Better than Professional and Genuinely kind! Medicare clients take heed. Don't let a " someone" sign you up for a plan unbeknownst to you. Have CHAPTER on your side...Ari got me out of trouble when a "someone" signed me up for a plan. Chapter's people are smart and very kind. They know their business. You want someone to explain this complicated Medicare plans to you and they do a Super job guiding you through. Thank you Ari. Thank you Chapter. I'm Glad your company exist...đŸ¥°
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Posted 1 year ago
Spencer was the gentleman I talked to. He was great! He was friendly, knowledgeable, and supportive. I would recommend him to anyone looking for an advantage program. He answered all my questions and was extremely easy to talk to.
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Posted 1 year ago
Daniel was great. He had a lot of patience with me being medicare is really confusing. He found the plans I needed. Thank you again Daniel
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Posted 1 year ago
Seth was very helpful in taking my medical information (lengthy) and in explaining the benefits my wife and I are applying for. He was also very patient in listening to and answering my questions.
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Posted 1 year ago
LaTiera was so helpful throughout the whole process of signing up for Medicare and walked us through the process for choosing a Medicare supplement, which was a difficult process for us, but she made it easier and answered all of our questions helping us with our decisions. She was professional and knowledgeable, and she was also patient with us through the process. Her help was essential to us during this confusing process. We are very pleased and impressed with Chapter and esp. with LaTiera
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Posted 1 year ago
Chapter Medicare Advisor Jacob untangled the web of Medicare Advantage Plan benefits in a methodical, friendly and educated manner that enabled me to choose the plan that would provide me with the best price and benefits for the coming 2024 year. I was so confused, but Jacob was so patient in listening to my needs. He was so thorough in answering my questions and in researching the myriad of Medicare plans that hit all the marks for my medical needs. He wanted to make sure his suggested choice for me was the right one. I am truly grateful he was my advisor and I will highly recommend him to anyone I know who needs a new Medicare Advantage Plan.
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Posted 1 year ago
Ms Stephanie Dragor was absolutely the best. She was so informative, patient and understanding. She knew exactly what she was talking about and understood what I was looking for. The best customer service I have ever had. Thank you Ms Stephanie for being the best.
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Posted 1 year ago
Joven was wonderful. Yesterday he set me up for the Well Care plan, and I am very happy with it. He then asked about my health Plan, and I told him I was very happy with United - but expensive. So he gave me some options. So today I called back (took him 10 seconds to return my call!) and we set up for Lumica. He is so helpful and such a pleasure - and he really knows his job and enjoys it. I feel i am so lucky to have got his help - Thank you Joven - Felicity.
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Posted 1 year ago
Chapter is rated 5.0 based on 3,111 reviews