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Chapter Reviews

5.0 Rating 4,993 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Matt was so helpful with the transition I made over to a Medicare supplement plan. I couldn’t have asked for better!!! Her was very responsive and answered quickly to all my many questions!! I will definitely be referring all my family and friends when they become eligible for Medicare. Thank you again Matt for all your help!!! It was greatly appreciated!!!
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Posted 7 months ago
Bennett Osbourne was very professional! He had great customer service skills! He explained the policy very well! Met all my needs! Thank you Bennett, super great job! 👍👍👍
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Posted 7 months ago
Working with Michael Falcon was so easy and reassuring. He took the time to listen to all my questions, explained things thoroughly, and followed up when he said he would. What a gem!!
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Posted 7 months ago
Kevin was very helpful and got me on the right track with the right forms. I had submitted the wrong form for proving insurance and got denied and Kevin got me a current form newer that then outdated form on Medicare's own site. It filled it out and got approved. He also helped me set up the prescriptions and medigap. Thanks Kevin!
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Posted 7 months ago
Derrick Muntz has been More than helpful in my transition to Medicare Health Insurance. He has taken time to explain how everything works and the differences in the different Advantage Plans and Supplemental Plans. He has also returned my phone calls when I have had questions on these different plans and certain situations involving these plans . Thank you for having Derrick in the position he is in so he can help people like me make the transition into Medicare a lot simpler and less complicated. In a word, Derrick’s help has been AWESOME !!!
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Posted 7 months ago
Jacklyn made Medicare sound easy. She spent so much time ensuring that the plan covered all my specialist and medications and also that the plan be affordable. I’m so happy I made the call.
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Posted 7 months ago
Friendly, knowledgeable service. EVERYTHING was explained simply and checked for understanding. Always prompt response for any questions. Very efficient with no issues at having to repeat.
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Posted 7 months ago
William Dean made the entire process of signing up for Medicare easy with his unbiased explanations of various plans. He was knowledgeable about all the different plans and explained clearly how each plan might fit my lifestyle. If you are looking for an advisor to navigate the medicare sign-up, I highly recommend William.
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Posted 7 months ago
Doug Hall was friendly and patient in working with me through my personal situation. He advised me about all the options available in medicare and I appreciate his followups to help me learn about all options available
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Posted 7 months ago
They made the hard easy… Thank you ❤️
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Posted 7 months ago
I cannot thank Michael Falcon enough. He provided me with much needed information and clarification and he was personable as well as professional. Thank you Michael.
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Posted 7 months ago
Mike was so patient, thorough, helpful and kind. He listened to my situation and assisted me with Medicare plan and saved me so much money on a more comprehensive Medicare Advantage plan. Chapter has some of the best medicare plans and I am Thankful and Grateful for Mike's help and assistance with finding me the best plan. Thank you, Chapter and Thank you Mike!🥰
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Posted 7 months ago
Shannon Davis was a pleasure to work with. Was knowledgeable and patient. Took time to answer all my questions thoroughly. I highly recommend her.
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Posted 7 months ago
William Dean, Licensed Advisor, is the absolute BEST!!! Professional, Accommodating, Patient, and a True Problem Solver. I don't hesitate to refer William to anyone with basic or special Medicare/Medicaid needs.
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Posted 7 months ago
Daniel helped me pick an appropriate plan for my needs. He was very professional, knowledgeable and patient. I would highly recommend Daniel and Chapter for any and all of your Medicare questions. Great job!!
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Posted 7 months ago
Shannon the agent that helped me today with a AARP United Medigap Health supplement policy took the time to explain all the details, quotes and relevant information required to make an informed decision about which policy to pick. Shannon then helped me complete the sign on information required.
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Posted 7 months ago
Very helpful in all aspects. Made everything very clear.
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Posted 7 months ago
Alexandra offered me all of the information I needed to understand Part N coverage. Her professionalism was evident at every point in the conversation and the questions needed for coverage acceptance. I felt very assured that the company she has referred me to for coverage will accept my application. Thank you!
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Posted 7 months ago
Calvin Fritz was very professional. He explained and guided me through my options clearly and understandable. Talking with him was like talking with a friend. Thanks again for your help Calvin.
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Posted 7 months ago
Shannon was very helpful answered all my questions. She got me a great price on plan N.
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Posted 7 months ago
Chapter is rated 5.0 based on 4,993 reviews